MV
Mitesh V
Active since May 2013
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
Very difficult to get a response from OM, and very difficult to get your money out of them.
Very difficult to get a response from OM, and very difficult to get your money out of them. Both my parents wanted to transfer their policies from OM to AG. Both logged their request on 22 July 2025. My mothers was eventually resolved in March 2026, after multiple requests from AG. My father's request is still ongoing, 8 months later. I say on going, but there has been hardly any resonse from OM.
0 replies
27 months ago
They will spam you
I bought from them once in 2016, since then I have have been trying to unsubscribe from their mailing lists, and I can't. Once they have your details they will continually contact you despite repeated efforts to be unsubscribed from their mailing lists.
0 replies
63 months ago
Aramex next day delivery takes more than a few days. They lie
They advertise: DOMESTIC DELIVERY To Main Centers by the next business day. Outlying area may take up to 72 hours. This does not happen, and then they blame Covid, but they do not change their website, nor do they put up notices on the drop boxes
0 replies
65 months ago
How to get an authorization number?
I have tried calling the Helpdesk number 4 times. The first time, the call cut off after I went through all the typing and selecting and waiting for a consultant. The second time time the same thing happened. The third time, after 5 minutes it then asked me to leave a voice message as the person I was trying to contact was busy, THEN, a message played that said that the voicemail box was full. The forth time, I eventually got through to an agent. I know this because I could hear them fiddling with their headset ... AND then they hung up. While I have been trying to communicate with your FB team via messenger, and I have been asking them for an alternate way to get an authorization number other than calling the Helpdesk, as it takes long and it can be problematic. I have been told about a virtual consultation with a doctor, but still no other way to get an authorization number. When getting to the authorization number section on the IVR system, we are told that if it is an emergency to just go to hospital. If the procedure is happening within the next 48 hours to hold on the line. If it is not within the next 48 hours, to call back when it is within 48 hours. Given the experiences I have had with trying to get through to the Helpdesk, this is not a chance I want to take. I have tried your WhatsApp line, but sadly that only has automated responses, all of which direct me back to calling the Helpdesk. I do not need a consultation. I do not need to check my benefits. I do not need to apply for chronic condition authorization. I need a way to get an authorization number other than calling the Helpdesk, as I am unable to get through to a consultant that will answer my call and take the relevant information I need to give them before they give me an authorization number.
168 replies
67 months ago
Can't get hold of a person with useful information.
Have tried contacting Old Mutual cell centre by telephone and email. By telephone, you end up just being on hold waiting for someone to pick up. Via email, they read part of what you are requesting, and then send a generic form that does not answer your specific questions. I got some better response from Facebook, but this was to have my query sent to someone that spent a few more seconds reading what I queries, before they replied a tad more information. Despite leaving phone numbers, they do not seem to want to contact you once you have bought their product, but if you show any interest in wanting one of their products, then they will manage to contact you every few hours.
53 replies
70 months ago
No Support after account is open
For the past few weeks, since 13 July 2020, I am trying to contact Mercantile Bank to get some more information about the MOI, but to date no one has contacted me. We are a new client, and we are now wondering if we have made a mistake in opening an account with Mercantile Bank. It seems that once the account is opened, there is no support afterwards.
53 replies
70 months ago
Incomplete order delivered, missing item never delivered
I recently ordered some products from Woolworths, and DSV was their choice for a delivery company. The driver arrived within the agreed time slot. There was how ever an item missing, and on querying this with the driver, he acknowledged this, and even showed me his pick up form, where she showed me that there was not a tick to indicate that he had picked up the missing item. He then informed me that he would return to pick up the item and then come and deliver it. That was on Friday 3 July 2020 at 12:45. He has not returned and I have not received any update. I eventually managed to get to get through to Woolworths Customer Support to enquire about the missing item, and they have arranged to have it delivered today. When asking Woolworths if my order is marked as complete, they said yes it was, and that it gets marked as complete once the driver updates the delivery company's system which then updates the Woolworths system. I am taking the matter further with Woolworths because, I never received any form of communication to indicate that the order was delivered and completed, but as for DSV, I think it is wrong, and basically theft if a driver can mark an order as complete, meaning that all items have been delivered, when they have not been.
105 replies
75 months ago
NHBRC does not return deposit
Their service is good. They will inspect and guide you through processes in lodging complaints about certain developers. What I don't like is that they require a deposit in order to escalate the matter and have an inspector validate the complaint. If the complaint is found to be legitimate, then you get your deposit returned to you, in theory. I have still not received my deposit. I was informed that they were experiencing problems with the systems. That is understandable if it is a few days or a week, but for 3 months???
0 replies
90 months ago
no update on installation
We ordered Vodacom fibre, and it was approved and was scheduled for installation on Monday 26 November 2018, between 13:00 and 17:00. At about 09:00 we received a call to say that the person that was going to do the installation was involved in an accident and that they would not be able to complete the installation that day. It was very good service that we were contacted before the scheduled time and informed of the situation. A new time slot was arranged for Tuesday 27 November 2018 at 09:00. On Tuesday 27 November 2018, the team arrived at about 08:50 for the installation. At this stage I was very impressed with the service from Vodacom. They were friendly and efficient in what they did. They connected the cables from the road to the point in the house, but at that stage things started to go wrong. I was informed that the quality of the signal at the road point was very low, and they would not be able to complete the installation. Another team would need to come out and investigate the point at the road, or they would need to investigate the main fibre line that fed the complex. Since this was discovered at about 10:00 on Tuesday 27 November 2018, the technician informed me that he hoped the the other team would be able to resolve the problem on that day, or maybe the next day, Wednesday 28 November 2018. To date, Vodacom have not resolved the problem , nor have they contacted us for an update on the problem. We have tried contacting the Helpdesk number ********** , but no-one there is able to give us a proper update. They only update we get is that it is assigned to the scheduling team, and that is it. We are told that someone will contact us, but nothing has happened yet.
210 replies
98 months ago
No feedback on order placed in Januray 2018
No Feedback I placed an order in January 2018 for new phone line and DSL installation. The initial site survey was done, but I have not had any feedback as to the progress of the installation. When I call Telkom, I am advised that the order is with the Network team, but there is no way to follow up on the order or to track it's progress. It is now April 2018, and I still do not know what is happening
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
10 (58.8235294117647%)
1 Star
6 (35.294117647058826%)