TT
Thabang T
Active since Jun 2013
30
Reviews
0
Industries
Reviews
30 reviews11 months ago
BK Protea Glen ****ming Uber eats orders
Ordered a Big King medium meal with additional onion rings at Burger King Protea Glen through Uber eats Only to receive a smaill chicken burger and the onion rings with no fries. This is the second time this has happened! What is going on with these resturants and getting orders wrong! Thanks for ****ming R97 from me. Date: 3 July 2025 Time: 13:14pm
1 reply
58 months ago
Why is it so difficult to close a bank account!!!
Why is it so difficult to close a bank account!!! I have been trying for over a week to close my bank account. I am under Debt Review and the needed documents to stop the debit orders have been sent through But Nedbank ignored them and still went ahead and debited from my account. When my account was on zero I was told by the agent via the chat platform that there is "movement on my account" and that I could not close the account. I now have a massive negative balance when the account should be closed!!!!!!!!!!! This is a living nightmare and a complete waste of valuable time. I have a case number for when I first attempted to close the account: 49864270. Please can someone who is competent please assist as I am Irate.
0 replies
61 months ago
Fantastic service as always
Thank you Zolani For the continued support. You always assist with a smile and you deserve nothing but praise for the support you give. Keep it up. :)
1 reply
66 months ago
Lack of communication and service
I received call a Call today from a consultant informing me that my vehicle installment for the beginning of January 2021 was not paid. In shock I ask the consultant "how?". It turns out that my initial application for Payment relief was "Accepted" ( Though I received no email or phone call to inform me that it was accepted) and that I needed to make the agreed upon payment myself though this has always been debited from my account. This was not communicated to me as I have always paid my account via debit order. Why did I not receive any follow up communication that my application was accepted? I have no SMS, no Email, no Phone call from MFC in this regard yet I get a phone call to ask why I have not paid. I am still on short time due to the pandemic and under severe financial strain and I do not have the funds to pay this outstanding amount as I assumed it was already debited from me. I am really unhappy with the lack of communication and service received from MFC.
1 reply
69 months ago
Lack of feedback on claim.
I logged a Insurance claim on my Personal loan with Nedbank as I was informed by my employer that I would be on half pay until further notice. The loan installment still went through today with no feedback on the status of my claim if whether it was rejected or still being processed or accpeted. All required documentation had been submitted. All I have received is a automated SMS on Monday (28.09.2020) and no further feedback. I am confused, what is going on? Why is there such a lack of feedback? I am really beginning to lose faith in Nedbank. Frustrated and confused client Thabang
0 replies
70 months ago
Fantastic Service.
Fantastic Service from Zunaid as always. Thank you so much for the prompt assistance. :)
1 reply
70 months ago
Fantastic Service.
I called through yesterday and was assisted by Zayid. Thank you zayid for the fantastic service as always! :) Keep it up and stay safe.
1 reply
70 months ago
Frustrated client.
For the whole of July 2020. I have been trying to apply for a possible extension on a debt relief holiday for my Personal loan i have with Nedbank. I then sent a email to contactcentre@nedbank.co.za on the 24th July 2020 requesting assistance as the website portal to apply did not accept my application for a possible extension. I only received a response for my vehicle finance and nothing for my personal loan. The end of the month came and my account was debited leaving me with no money to by food and look after my family. why was I not contacted? Another month is about to end and my account will be debited again leaving me with nothing to feed myself and my family. I desperately need assistance as the installment amount is just too high and it is leaving me with no cash in my pocket in this uncertain time. I am still badly affected by the Covid -19 pandemic and I am still on reduced pay by my employer. Please help! Personal Loan 8003669918801 (Account number) Frustrated and desperate client.
0 replies
70 months ago
Frustrated client.
On the 25th July 2020 I emailed care@mfc.co.za to request a possible extension of debt relief or assistance as I am still on reduced pay due to the Covid-19 Pandemic. I receive a response on the 29th July 2020 requesting me to provide my ID number and MFC account number which I did. I then received a response back on the 30th of July 2020 to state the time period that the arrangement is needed and effective date. I provided that information and No further communication is received. A day later i am debited. Why is there a lack of communication? I am still badly affected by the Covid -19 Pandemic and the current installment amount is just too high. I am currently unable to look after my family due to this high amount and struggling to make ends meet. Please help! Frustrated Client.
1 reply
71 months ago
Appalling Service
I am appalled by the level of service and communication from RCS. I received a sms on June 10 stating " We understand you may not have paid your RCS Store Card due to the lockdown. You may qualify for reduced, more affordable installments on your account. We will call you in the next few days to provide more information" It is the 17th of August and I still have not recieved this "phone call" I am badly affected by the Covid -19 pandemic and yet you are the only service provider that clearly does not care. Shortly after that on the 18 June I receive a sms that " Please note: Your Customer protection insurance policy has lapsed due to Non payment of your RCS account" What happened to the phone call promised in the first Sms? On July 15 I receive a sms saying: "Thank you for the commitment to pay your RCS account. As a reminer (Yes there was a spelling error in your text to me) your payment of R.00 must be paid by 00/00/0000" ...and still no communication or phone call from you. On Friday 14th August I then receive a sms which looks like a scam: " Ur RCS GP Card acc was handed to MBD pay R496.54 instal. TODAY or call us on (011)560-5176 for a pmnt plan. Ref 6010248200004415585." No. 1 why the use of slang lingo No.2 Why the threat? No. 3 Why no phone call or communication from you (RCS) At the beginning of lockdown I sent numerous emails requesting information and assistance as I was adversly affected by the Pandemic and my mails were completely ignored now I am being threatened and I still have not received any communication from you. What pathetic service you provide. Yes I know this will be escalated to Complaints and someone will contact me to "apologise" but I dont need Apologies I need assistance. Irate Client Thabang Tsotetsi
1 reply
Review Distribution
5 Star
7 (23.333333333333332%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (23.333333333333332%)
1 Star
16 (53.333333333333336%)