TT
Thabang T
Active since Jun 2013
31
Reviews
0
Industries
Reviews
31 reviews10 months ago
BK Protea Glen ****ming Uber eats orders
Ordered a Big King medium meal with additional onion rings at Burger King Protea Glen through Uber eats Only to receive a smaill chicken burger and the onion rings with no fries. This is the second time this has happened! What is going on with these resturants and getting orders wrong! Thanks for ****ming R97 from me. Date: 3 July 2025 Time: 13:14pm
56 replies
56 months ago
Why is it so difficult to close a bank account!!!
Why is it so difficult to close a bank account!!! I have been trying for over a week to close my bank account. I am under Debt Review and the needed documents to stop the debit orders have been sent through But Nedbank ignored them and still went ahead and debited from my account. When my account was on zero I was told by the agent via the chat platform that there is "movement on my account" and that I could not close the account. I now have a massive negative balance when the account should be closed!!!!!!!!!!! This is a living nightmare and a complete waste of valuable time. I have a case number for when I first attempted to close the account: 49864270. Please can someone who is competent please assist as I am Irate.
0 replies
59 months ago
Fantastic service as always
Thank you Zolani For the continued support. You always assist with a smile and you deserve nothing but praise for the support you give. Keep it up. :)
53 replies
61 months ago
Great Service that keeps me a happy webafrica customer
I contacted support yesterday needing some feedback on the Fibre outage in my area and I was assisted by Laythan Govender ,after he re-logged my request He later called me to update me on the outage and the cause thereof. Thank you so much for going the extra mile Laythan and keeping me in the loop. Such Service needs to be applauded. Thank you so much bro. Keep it up. PS: Management give him a raise. He deserves it :)
0 replies
64 months ago
Lack of communication and service
I received call a Call today from a consultant informing me that my vehicle installment for the beginning of January 2021 was not paid. In shock I ask the consultant "how?". It turns out that my initial application for Payment relief was "Accepted" ( Though I received no email or phone call to inform me that it was accepted) and that I needed to make the agreed upon payment myself though this has always been debited from my account. This was not communicated to me as I have always paid my account via debit order. Why did I not receive any follow up communication that my application was accepted? I have no SMS, no Email, no Phone call from MFC in this regard yet I get a phone call to ask why I have not paid. I am still on short time due to the pandemic and under severe financial strain and I do not have the funds to pay this outstanding amount as I assumed it was already debited from me. I am really unhappy with the lack of communication and service received from MFC.
56 replies
67 months ago
Lack of feedback on claim.
I logged a Insurance claim on my Personal loan with Nedbank as I was informed by my employer that I would be on half pay until further notice. The loan installment still went through today with no feedback on the status of my claim if whether it was rejected or still being processed or accpeted. All required documentation had been submitted. All I have received is a automated SMS on Monday (28.09.2020) and no further feedback. I am confused, what is going on? Why is there such a lack of feedback? I am really beginning to lose faith in Nedbank. Frustrated and confused client Thabang
0 replies
68 months ago
Frustrating and non-existent Support.
My internet went down at 2am this morning and I have been trying all day to get help. I emailed support and my Ticket gets closed I get told to contact support via Whatsapp. I have been trying to contact support on Whatsapp all day and no response! What is going on Webafrica. I work from home and I need to have connectivity by Monday or I might lose my job. I have never had any issues with your service before. This will make me reconsider using you as my Fibre ISP when it becomes live. I urgently need help!!! And your support is non-existent!!! Frustrated consumer. Thabang
0 replies
68 months ago
Fantastic Service.
Fantastic Service from Zunaid as always. Thank you so much for the prompt assistance. :)
53 replies
69 months ago
Fantastic Service.
I called through yesterday and was assisted by Zayid. Thank you zayid for the fantastic service as always! :) Keep it up and stay safe.
53 replies
69 months ago
Frustrated client.
For the whole of July 2020. I have been trying to apply for a possible extension on a debt relief holiday for my Personal loan i have with Nedbank. I then sent a email to contactcentre@nedbank.co.za on the 24th July 2020 requesting assistance as the website portal to apply did not accept my application for a possible extension. I only received a response for my vehicle finance and nothing for my personal loan. The end of the month came and my account was debited leaving me with no money to by food and look after my family. why was I not contacted? Another month is about to end and my account will be debited again leaving me with nothing to feed myself and my family. I desperately need assistance as the installment amount is just too high and it is leaving me with no cash in my pocket in this uncertain time. I am still badly affected by the Covid -19 pandemic and I am still on reduced pay by my employer. Please help! Personal Loan 8003669918801 (Account number) Frustrated and desperate client.
0 replies
Review Distribution
5 Star
8 (25.806451612903224%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (22.580645161290324%)
1 Star
16 (51.61290322580645%)