AT
Amanda T
Active since Jul 2013
34
Reviews
0
Industries
Reviews
34 reviews5 months ago
Absa and Groups are us thick as *******
What a lot of *******. They load a debi-check, and without approval money is deducted. ABSA systrm is as flawed, as a debi-check must be approved. Now the debi-check cannot be reversed on the banking app as there is a technical issue. In this day of technology, banks still struggke to protect the money in their client's bank account.
0 replies
6 months ago
Vodacom customer services is like a robot
We always try and give companies the credit that is due, but today I am unable to do that. My cell phone contract is paid monthly by EFT between 25th and last day of the month. I always check the statement to ensure I pay what is due. Every month I also check my credit score via Clear Score. Today I noticed 6 write ups from Vodacom that my account is paid late between March to August. When I verified the detailed statement from Vodacom, nothing shows as arrears. The payments were verified on my banking app too. Next is to email Vodacom with proof and ask they remove the write up on Clear Score. Responce - This function is now performed by TOBI. #ANGRY. Then I call the client call center on 135. 1ste call, a consultant, she said she will look into it I must hold. 38 minutes later I cut the call. So, I try again. and after verification, the call is cut. Because I need to resolve this issue, I call again. and no surprise, after verification the call is cut again!! Calling 0821905 - legal and collections, and typing in my ID nr, I am advised that I am not listed and the call is cut. Yes, because my account is paid to date. So, TOBI can only answer "generic" questions. Emails to Vodacom is no longer in use and telephone calls of about an hour has me nowhere near the resolution of my enquiry! I now need Vodacom to write to ITC to remove any records that my account has 6 late payment entries. Then a consultant calls me back. With a fairly cheeky attitude, asked me if I cut the call. Yes, as it was dead quiet and I can't be on the phone for almost 40 minutes. So while Vodacom staff is investigating, I wait again and after 8 minute the Vodacom call to me is disconnected.... I am sure the consultant will call back. but my point is if this unnecessary write up was not done, all these calls and frustration would be avoided.
106 replies
7 months ago
Centriq Gap nbox is full, or it's getting too much mail right now - whaaaat?
Centriq, after getting your gap claims email address on your web page and sending my claims, I got a return email reading : Recipient inbox full Your message couldn't be delivered to gapclaims@centriq.co.za. Their inbox is full, or it's getting too much mail right now. I contacted you office and got the same address and no guesses I got the same reply; Recipient inbox full Your message couldn't be delivered to gapclaims@centriq.co.za. Their inbox is full, or it's getting too much mail right now. How is it possible to get a GAP claim submitted? Or am I paying a benefit with no benefit?
53 replies
9 months ago
Ocean Basket Glen Garry needs to plan better
At month end all restaurants are busy, and waiting for a table is a given. Glen Garry restaurant closes at 20h30 🤔 Why? And when taking a seat at 19h, being told by the waiter we need to order as the kitchen closes soon 😳. Only 3 cooks as well 🙄. We felt rushed, and half an hour later, are still waiting for our food. This is somewhat bad planning from Ocean Basket's management. 😣😣
0 replies
17 months ago
Netstar should be LoneStar
A few weeks I wrote a review on Netstar Tracker. In the response here on HelloPeter I was told the complaint with be address and feedback will be given. Well, no contact via email or phone has been made. Netstar should be downgrade to LoneStar as they are truly not offering services to clients, they only operate to take money and give nothing in return.
142 replies
18 months ago
NetstarTracker service is the worst
Today I got an sms that my car battery was disconnected. I called my insurance as my car is an automatic, and cannot be push started. I called Tracker and asked about the sms and why they did not call me. I told the consultant I could be hijacked, the battery disconnected to disable the tracker, the car pulled onto a flatbed, and ******. Or anything similar could happen in a shopping centre, my car towed away, and as per my insurance, a tracker is compulsory. In the event of a disabled tracker, I would not have a claim. The consultant calmly advised they dont call clients if an even is triggered on their system disabling the tracker. What a load of **** am I paying for? A premium that is paid in full in advance as my car is financed. The lack service of a "client gets what they pay for" is shocking!!!!
106 replies
21 months ago
Silence is not how you run a driving school Nettas Driving School
After contacting Netta's driving school on 071 680 9442 for lessons we were given an instructor A Jordaan. EVERY TIME prior to a lesson we have to send at least 10 messages before he responds on a date a time for a lesson. We pay immediate cash per lesson. The service delivery is the ultimate worst ever.
0 replies
21 months ago
VeriCred Collections are the worst ever
This is the worst entity ever registered in SA. 9 telephone numbers and not one is answered. We received an account for services but has no description on the letter. We paid it as we don't want bad debt on our name. We do however want to know what this account is for, but sine 22 May 2024 we are not getting any responses via email, or any answered telephone calls. Not even a call after logging an enquiry via their web page.
56 replies
23 months ago
Zodiac Driving school wont do lessons paid for after 26 months
Karen van Lill aka Blondie operates Zodiac driving school in Kuilsriver and Brackenfell. She also operates a scholar transport in these areas. My son paid her R3000 at the end of March 2022 for 10 lessons. Only 3 were completed. The reasons for not completing the lessons varied from a dog bite, to her daughter being pregnant and she was going with to attend a sonars to illnesses. A tracing agent was used, and the summons could not be delivered to the address in Kavalier Street Jagtershof Kuilsriver as Karen apparently no longer live there. The delivery could also not be made to her daughter in Disa street Blomtuin Bellville as no one opened the gate. The instructors at Kuilsriver traffic department from where she normally does tests, confirmed she still does lessons and often uses the facility. The driving school is not registered. Karen does not have a PDP for scholar transport. Karen, in various 10-minute voice notes gave long stories that no driving school has a written agreement for lessons and that refunds are not made. The tracing agent, sheriff, interest for 26 months and registered mail cost has amount to about R12 000. Karen has not registered her business with SARS nor is there an application for scholar transport with the department of education. It would be easier to just refund R2700. Sadly her business ethics is very questionable. Case nr SC106/24 - Bellville Small claims court
0 replies
30 months ago
Virging Active - Why no email communication option?
I love going to your gym in Durbanville. I however had major surgery and cannot make use of the gym for at least a year. I cancelled the membership t the end of June on the app. I now get emails about an over due account. Your web page only have a telephone number and no email address to communicate with Virging Active. In this age where call recordings "get lost" I wonder why client's cannot email you?
0 replies
Review Distribution
5 Star
1 (2.9411764705882355%)
4 Star
0 (0%)
3 Star
1 (2.9411764705882355%)
2 Star
1 (2.9411764705882355%)
1 Star
31 (91.17647058823529%)