NV
Nardo Van Der Merwe
Active since Jul 2013
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Fair and competitive pricing
I would like to lodge a complaint regarding my experience with Sportsmans Warehouse. I am interested in purchasing a watch (Garmin Forerunner 970) that is currently available at a lower price from a competitor, but I feel compelled to buy it from Sportsmans Warehouse because of the discount I receive through my paid membership with Discovery Vitality, which I fund monthly via Discovery. When I enquired about price matching, I was informed that no price matching is offered and that the only discount available to me is through Vitality. This is frustrating because my Vitality benefit is something I personally pay for, and it feels as though the company is relying on that paid benefit to avoid matching a competitor’s lower price. Additionally, being told that I can “still get a discount through Vitality” comes across as dismissive and undermines my concern, as it ignores the fact that I am aware of how my benefit works and simply expect fair and competitive pricing.
0 replies
3 months ago
Misleading advertising
After responding to an ad offering Discovery Miles for an insurance quote, I wasted my time on a call only to be told my Toyota Hilux is not insurable due to the risk—something that was never disclosed upfront. The agent then asked if I had another vehicle to insure, which was completely inappropriate given the situation. I’m also still waiting for the promised Discovery Miles. Overall, misleading advertising and poor customer service.
56 replies
3 months ago
Logged with no response
I called to log a ticket for a ****** gate motor and still wating today to get any feedback on my logged call from beginning of the year.
56 replies
5 months ago
Poor Guidance and Support
Good Day I have been trying for months several times to get a credit card with minimum credit in order to get the Apple Watch through Discovery Vitality, But every time I get declined and recently I app**** for resolving credit then got approved for R20k which I don't really want as it is not going to help me with Vitality and to obtain the watch. I selected incorrectly on my side before submitting the application. I have increased my salary substantially but still got declined and I'm sure that I get a good salary in order to ensure my accounts is paid. I also have external investments to proof that I can afford the Credit card but still get declined. I'm also a private banking client through Absa with and a proven track record that my accounts is managed and paid. But cant get a R15000 credit card. I wish Vitality had another option because if it wasn't for the watch feature I wouldn't have worried to even go through all this effort with no guidance or help from them.
212 replies
7 months ago
Poor Service
I am writing to express my frustration and concern regarding the unresolved claim I submitted in January. Despite several follow-ups, I have yet to receive a resolution or the payout for the second part of the claim. The response times have been extremely slow, and in many cases, I have not received any reply at all from CLC. It is very disappointing to experience such delays, especially given the length of time that has passed. I would appreciate it if this matter could be escalated and resolved as a priority.
53 replies
21 months ago
A 40% sale turns into a 50% sale
A 40% sale was ongoing on a few items until yesterday, just to find out these items are on a up to 50% sale from today. This seems extremely unfair as I had to make arrangements to try and get a items yesterday at another shop to get the sale items in time and on the last day just to find out it is even cheaper from today.
0 replies
55 months ago
Packet Loss
I have logged a fault with Packet Loss on my fiber line 2 weeks back and up to today haven't received any communication from Vodacom.
106 replies
68 months ago
New vehicle addition
Nhlamulo Ngobeni, This guy went far above my expectations to assist and help me with my new vehicle. My engine and chassis No was captured first time correctly and the whole process was extremely dealt with sufficiently and promptly. I even got a better premium on an more expensive car that the one I'm trading in. Miway well done for keeping me as a client with such a good person helping me and such a premium which can even be compared with the competition. Well done for making my day Nhlamulo.
53 replies
72 months ago
Fiber Relocation
Good Day I have requested a Fiber relocation and was told that it can take up to 30 days for the relocation to occur. I had no other choice as to accept the relocation page send to me but was never told upon installation that there is a 30 day relocation period only told that i can relocate when needed after i specifically asked. I already moved out of my house and now sit without Fiber but still need to pay for it? Why is there such excellent service when they install the fiber within a day or two but after I'm already a customer I have to wait 30 days?
210 replies
80 months ago
Excellent Service
Received excellent service with good communication s****s. Thank You Bonolo Irvin Magagula.
105 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
9 (75%)