Active since Sep 2013
Charleen Lessing, firstly she did not ask me to write this like a lot of companies do, she was just an absolute star! Going out of her to help and following up to make sure everything is on track. The reason why I would go with EC again
FNB Building insurance, dont do it! I have been with them for years and now when i find a crack at the back of my house, only because i see damp in the walls. They are ducking so hard not to pay finding every excuse to not file the claim is valid its actually pathetic i am so disappointed as FNB banking is great but they need to re-look at the services they offer because their service is even terrible. I have to call to follow up whats happening as a week later nobody even got back to me!
Zoom car warranty(MVIA)! Administered by Motorvaps underwritten by Mutual and Fedeal Please stay away. I wish i read the reviews before signing up with these guys. They look for every single excuse not to pay out. 1st they advised my audi freeway plan does not cover as a warranty (Audi freeway plan covers full maintenance and services by the way) and then they are saying it expired before i got their cover but the consultant told me that that is fine because I started their cover a day after my audi plan expired! There are no calling in and escalating, you have to sit and wait for emails which take a day or 2! My car is in for 2weeks already! And i am so frustrated. I will be referring this dispute to the STI ombudsman for intervention because they are being ********* in their practices and i for one wont let them get away with something like this
Zoom car warranty(mvia)! Administered by motorvaps underwritten by Mutual and Fedeal Please stay away. I wish i read the reviews before signing up with these guys. They look for every single excuse not to pay out. 1st they advised my audi freeway plan does not cover as a warranty (Audi freeway plan covers full maintenance and services by the way) and then they are saying it expired before i got their cover but the consultant told me that that is fine because I started their cover a day after my audi plan expired! There are no calling in and escalating, you have to sit and wait for emails which take a day or 2! My car is in for 2weeks already! And i am so frustrated. I will be refering this dispute to the STI ombudsman for intervention because they are being ********* in their practices and i for one wont let them get away with something like this
Please stay away. I wish i read the reviews before signing up with these guys. They look for every single excuse not to pay out. 1st they advised my audi freeway plan does not cover as a warranty (Audi freeway plan covers full maintenance and services by the way) and then they are saying it expired before i got their cover but the consultant told me that that is fine because I started their cover a day after my audi plan expired! There are no calling in and escalating, you have to sit and wait for emails which take a day or 2! My car is in for 2weeks already! And i am so frustrated
having bad packet loss on a daily basis at peak times. Usually between 6.30pm and 9.30pm daily and on weekends. I do a packet loss test and see i have loss between 30 and 50 percent. Strange enough i know people on mweb and they experience the same issues at the same time! i have escalated the issue and it was resolved for a few days ad it started again. escalated multiple and they dont seem to investigate the issue at hand!
Trying to cancel my contract for 6 months now with now and still nothing! BEing sent from pillar to post and not getting anywhere! Terrible service. I dont remember MTN being like this its sad!
Had them for a year, no issues but need to move over as im moving over to my company fibre isp, but i am having no joy. Promises of cancellation numbers being emailed to me but im getting taken for a fool as they are sending me nothing!! really disappointed with this service
Cannot get my fibre line sorted for 2months now?? apparently someone else is using my fibre line but nobody can assist from vumatel or the isp! terrible service no follow ups or anything to try and even get this sorted!
USELESS! Cannot get my line up for almost 2months! Apparently my line is being used by someone else, but they are not assisting in freeing the line up. I am back and forth every single day with these guys but it is not getting anywhere. Truely am disappointed. Will not recommend them at all
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