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AB
Alec B
Active since Sep 2013
22
Reviews
0
Industries
Reviews
22 reviews
Mweb
4 months ago
Mweb Failure to Respond
False promises to contact clients yesterday two weeks on and no response from MWEB over their shambolic spam filter failure They used to be good, but their epic failures on this matter will have me close my account soon
1 reply
PartServe Channel Support
5 months ago
Great
Great support, THANK YOU VERY MUCH EXCELLENT (IR565389-THANDIWE keep up the good work
0 replies
Mweb
5 months ago
Spam & Bad Response
Disastrous Their spam system has failed and I have received countless spurious mails. Phoning them was a disaster 68 minutes to get a trashy reply. They have not responded to my email which I sent a week ago. Spam messages continue unabated
3 replies
Telkom
7 months ago
Telkom Technical Support Failure
Dreadful back up. 10210 staff unable to privide technical support and after 26mins 15 seconds on a cellular line, I had to abandon the call. Staff do not answer questions posed and dodge the questions. The pretense that they offer client service needs to be exposed. After 50 years as a Telkom client, it's time to find a better service provider. ⅚
0 replies
NESTLE
10 months ago
Nestlé failure
Emailed queries get a generic reply. Follow up emails go unanswered. Calls to customer service get evasive, meaningless replies. Requests to speak to a supervisor result in one being told they are out of the office. Head Office number says "there is no one at the extension yeyvan extensionwas not dialed!!! *** I thought Nestlé were a credible corporate citizen, I'm having doubts
0 replies
Vodacom
10 months ago
Vodacom Poor Client Service
Incapable of providing me with a suggested revised plan. Numerous calls and emails but they have not given me a meaningful answer. They'll tell HP that they are responding but as they did last week, it'll be a talk shop and no solution.
3 replies
Vodacom
10 months ago
Vodacom Bad Service
Weeks and weeks of waiting for Vodacom to revert concerning modifying my contracts. My request should have been attended to within 30 minutes of me contacting them, not several weeks. Leaving a detailed message of what I required dud not help as two agents rang today and neither had a clue what my enquiry was about!
3 replies
Mweb
10 months ago
MWeb Poor Communications
Outage since early today. They failed to be courteous and notify clients This evening they sent a message that claims a few clients had outages....that is not true. Internet searches indicated a major outage. MWeb, contact clients immediately and don't fudge tge story when you contact us. Your conduct today raises questions about your integrity and cliebt service ethic
0 replies
Atasca Kloof
12 months ago
Atasca Kloof Very Good
Great meal, excellent value. Five star service. Staff are jovial yet professional.
0 replies
FNB (First National Bank)
20 months ago
SERVICE PLEASE
Log a query that might be *****. They don't treat it as urgent and respond several days later asking numerous questions, 90% of which they could answer by reading the message and checking their records. HIGHLY UNPROFESSIONAL...the sender fails to provide his/her name and contact details! Very unprofessional
2 replies
Review Distribution
5 Star
4 (18.2%)
4 Star
0 (0%)
3 Star
1 (4.5%)
2 Star
3 (13.6%)
1 Star
14 (63.6%)
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