BA
Berenita A
Active since Oct 2013
11
Reviews
0
Industries
Reviews
11 reviews5 months ago
BIG TIME ****MERS ***** CASE OPENED
I ordered sneakers,..to be specific Nike Airforce on the 10th of November to be on time for the last week of November. Well still processing and upon phoning it pops out as possible **** and straight to voicemail and on the whatsapps they also do not reply. My son is still without sneakers for his Mini Prom. And only this once I did not come to read the reviews because their website is absolutely too professional and stunning to **** one. Well, real ****mers and I opened a case of ***** because they can't get away with this and the customer service is poor,poor,poor. Think twice before you order from these ******.
0 replies
5 months ago
BEST SERVICE
I would just like to give a huge thank you to Winnie. She knows what she's doing, very competent and a problem solver. She instantly assisted me with my query and handled it so well. She's an angel. Thank you Winnie, by far the best service I have received.
0 replies
8 months ago
Hi Defy Team... I wa...
Hi Defy Team... I was very young when I married and at that time money mattered when it came to appliances. We needed everything but and to our amaze Defy was so affordable,the quality was amazing and to top it all off the appliances looks smart. I am a huge Defy fan and am also saving towards a built-in kitchen with brand new Defy appliances, especially the oven and hob...Soooo stunning..🤗 "Married for 14 years this year"...So this winning will make it lighter for me and I will gladly add it to my collection 🙏🫶❤️....Thank you 🥰
0 replies
24 months ago
NO SUPPLY FOR NEW ELECTRICTY APPLICATION
I app**** for Electricity supply. Ref: 755997605. On the Eskom website there are numerous ways to put in a complain but no replies. After many emails. Long waiting period on phone calls I am not satisfied. It clearly states on the website after paying your quotation for electricity you will have connection within 3 months. Initially I am going towards 8 months and still don't have electricity. I have received an sms that my material for connection is at the warehouse but no one is pitching. Western Cape is failing paying customers and this not on. Please sort this out because we have kids that are suffering.
0 replies
26 months ago
Quality Products and Good Service
Thank you for replacing part of my incorrect order with the correct one in such a speedy time. Very good quality products that's inexpensive. I am very happy. Wont hesitate to order again. Thanks
0 replies
39 months ago
ORDER PERFECT
I would just like to give a huge thanks to Manel. She managed my order perfectly well and everything was exactly the way I wanted it. When it came to the shipping Jeremiah stepped in and my order arrived perfectly. All the way from Durban to Western Cape. I will definitely recommend Hyper Home. Thanks you guys....
0 replies
43 months ago
POOR CUSTOMER SERVICE AND INCOMPETENT
I find it very disappointing with the assistance from Absa. After 2 phone calls to the consultants and another 1 to the collections department I was not assisted. My debit reflects that it went off on the prescribed due date monthly, and it shows on my statement that it did, they refuse to rectify the mistake they made and says it went off a day later. Now it shows on my credit report that I missed a payment and I DID NOT.THE DEBIT WENT OFF ON THE DUE DATE. I refuse to accept their error. However this is effecting my credit score and and future credit enquiries and its unacceptable.
532 replies
43 months ago
A job well done. Thank you
Good day, I want to thank you for assisting me with my query. The consultant Mr David Makgoka, thank you for listening to me and handling the matter with the utmost professionalism. I want to compliment you towards your dedication on helping me. Much appreciation. I did not expect the matter to be handled this quick. Thank you, Regards B
133 replies
43 months ago
NO ASSISTANCE/NO REPLY-INCORRECT DATA ON REPORT
What can I do to get assistance on my query please? I have send a private message, done numerous phone calls and emails as well. No reply. The same thing over and over happens on my report and its effecting my score tremendously and its not my mistake. I paid up my account in 2020 but all of a sudden it pops up as if its a new account and on top of that in arrears. How? I need help but it seems I am really standing in front of a closed door. Please sort this out because I cant deal with the same thing over and over since 2020....Really...I can't.
266 replies
54 months ago
Ackermans rejecting supporting customer
After writing a review on getting declined a few months ago at Ackermans for not having an account at other stores so that they can see my payment behavior,I opened 1 at another store and still supported Ackermans. So applied again this morning and guess what? I got declined again. Upon phoning customer service I was told they cant see why I got declined and that I should phone Transunion. However on speaking to a consultant at Transunion she told me that they don't know or cant tell me why Ackermans keep on declining me because my credit report is perfectly fine. Really,?... I have boys and its pleasure shopping for them at Ackermans but the way I get treated now I think its unfair.. I really hope that someone can assist me Regards B
159 replies
Review Distribution
5 Star
5 (45.45454545454545%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (54.54545454545455%)