CM
Cikizwa M
Active since Oct 2013
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Incorrect handed over account
I am so highly irritated with Zone Fitness, they submitted my account with them to nimble group for arrears when my contract is up-to-date as they are deducting monthly from my bank account. I have reported this since last year and this year I am receiving daily calls from Nimble. they told me their head office has dealt with it and informed nimble this was an incorrect submission. Clearly this is not the case as I am still receiving calls daily from nimble and I feel zone fitness is messing with my credit score.
0 replies
21 months ago
Bad client service
I have an active account with zone fitness that is up-to-date and daily I am receiving a call and messages from Nimble group for my zone fitness account that is handed over. I have spoken to different personel at zone fitness and all they will tell me is that my account is active. Nimble is telling me zone fitness handed me over to them and yesterday I was at zone fitness and they confirmed again that all is good. Today I receive a call again about assistance in repayment for my handed over account. This is affecting my credit score and no one is willing to sort this out. I am really frustrated with this level of incompetence. Can someone help sort this thing before I escalate it to the legal route.
0 replies
26 months ago
BAD SERVICE
I was ****med on Friday, the 8th March 2024 and a sim swap was done blocking me from accessing my phone, wattsap, and other apps. I went to MTN in Tygervalley Cape Town where I was told I needed to go to the police station to obtain an affidavit and certified ID copy. Saturday morning I went to Parow Sanlam Centre MTN where I was assisted with a sim swap without the need of an affidavit. I was then informed to wait 24 hrs before my phone could work again. Today the 11th March 2024 my number is still not working and when I dial 135 I am told my number is RICAblocked and I need to visit a branch. I went back to the Tygervalley branch around 3pm and I was told to wait an hour and it should be fine. Till now my phone is still blocked and I refuse to go to the branch for the 4th time with the same issue. Can I get an urgent assistance with this issue as I need to be connected again so I can get updates on my accounts.
0 replies
39 months ago
Bad Service
For the first time on the 14 January 2023 I Cikizwa Mene thought I should take a laptop contract with Vodacom dealer Name: CHATZ CELLULAR T/A CHATZ. Today I was called to pick up my laptop as they had to order it on Saturday. When I get the a coloured guy who helped me on Saturday completed the contract application and took me to the pay point so I can pay for an upfront payment which I was only informed of today when collecting the laptop. The laptop comes with the MIFI router and he went to the back office and came back with the router and started preparing for the payment. I would assume it was a manager that came from the back office to speak to the consultant helping me and they both went to the back and he came back telling me that they do not have the router. He told me they need to order it and could not even tell me by when will this arrive and advised that I take the laptop as it is already loaded on the system. I refused to take it with me as I was called to pick up my full order and now i said I am not Ok and left it behind. He told me I will be billed because everything is loaded on the system even when i refused to take the laptop with. I am so disappointed with the service and would like to cancel my contract, I would rather go somewhere else for the good service.
396 replies
82 months ago
Pathetic service
I am a new client just opened my account beginning of this month. I accessed my app performed some transactions and since last week i haven't been able to access my App nor Online Banking. I have been calling them and today my salary is in which i am unable to access via my App ad have been transferred to 5 different consultants who are unable to assist me. Your service is so disgusting for a bank that claims to be on top of things and technologically advanced.I regret the decision i made to switch over from Nedbank as i have never experienced so much frustration with them.
105 replies
123 months ago
Incorrect Information
I received a call from Amanda at Credit Clear who made me agreed to the process of clearing my name on Beaurau. She promised that the process takes up to 10 weeks and confirmed that she will send me the documents that shows all my details. Since today i haven't received those documents and i am now calling them to speak to Amanda i am told that I cannot get hold of her and they do not know how long the process will take it will depend on the case. i am not happy with this feedck and when asked to speak to the manager I am told no one is available.<br> <br> I am now beginning to feel this is a scam, trying to steal my money and the guy didn't even take down my details more like he was not interested in assisting me at all. i now want to cancel my agreement as it was based on lies.
0 replies
132 months ago
Booking Cancellation fee
I made a booking at Stop and Stay in Potchefstroom and i was sent the quotation with terms and conditions. I am now cancelling this and Mariette is telling me she is not going to pay any refund due to the loss they have when i informed her of the situation that people who were supposed to get the accomodation are cancelling and that i can only pay for those who deposited and we agreed on that. Now she is telling me she is not going to refund me.
0 replies
132 months ago
Bad Client Service
I made an order online on the 06/05/2015 and i have been told stories everytime I call to enquire. Towards the end of last month i was informed they will refund me and i forwarded my banking details. i have not received my money and now it is almost end of the second month. Are they thieves or what, and i am so very tired of calling them regarding my refund and i will never buy from them again but now i want my money back.
76 replies
133 months ago
Poor Service
I logged a complaint on hello peter on the 8/05/2015 may after waiting for a month for just a settlement amount, someone from Complaints department repsonded on the 11/ 05/2015 promising me that someone will call me regarding my complaint. Up until today no feedback and no call at all. <br> <br> i e-mail several departments at Standard on Thursday and none of the departments responded and i am really disgusted. Why are you the bank if you are unable to assist your clients?<br> <br> I am expecting a feedback as soon as possible and i will never ever have a business with Standard bank.
0 replies
133 months ago
Poor Service
I am requesting the bank statement from Standard bank to settle my home loan and i have waited now for more than a week. I now called the call centre and I waited on the call for 10 min and this is not the service I expected and I need to forward the statement to my lawyers for the settlement to take place. I am so dissapointed with this and I need it as soon as possible. can someone assist me urgently.
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (50%)
1 Star
5 (50%)