PK
Patience K
Active since Oct 2013
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Bus ride from Capetown to pretoria
What an amazing experience, comfortable recliner seats, aircon, absolutely friendly drivers. Those drivers deserve a raise, they so friendly ,drive so comfortably and ensure that prior to leaving any stop they come to the upper deck of the bus to ensure everyone is in before they can leave so they don't leave clients behind. They way they handle our luggage is not respectful.The drivers made us feel so conformable on the journey. The bus was also clean and on time. We left (Friday 14/11/2025 ) at exactly 18h00 which was the planned time. By then they had already loaded all luggage's and gotten all of us seated in the bus. We stopped 15 minutes for refreshments at some few stops which made it easier for us to stretch our legs during the trip. Geryhond management,give those two gentlemen a raise ,they deserve it.I will defenetely use Greyhond bus again, the double deck bus is the best. My only setback which is not Greyhond s fault but I wish Greyhond can Esther change their drop off location.(uber is not allowed to pickup at scheideng/Bowman station and we had luggage,it was raining and we had to wall all the way to minaar to get an Uber there. Can Greyhond perhaps change this stop to a stop safer for uber to pickup as we have luggage we can't use taxis and it's difficult to walk 3 streets away with luggage.
0 replies
8 months ago
Misrepresentation/deception/false marketing and the absence of Contract
Subject: Formal Complaint Against Pep Stores / Phoneyam – Misrepresentation and Absence of Contract Dear Sir/Madam, I am lodging a formal complaint against Pep Stores and Phoneyam regarding a misleading and unfair mobile phone agreement that I was subjected to. On 6 April 2025, I visited the Pep store at Kolonnaide Mall with the intention of purchasing a phone for R3,500 in cash. While in the store, a sales representative (a gentleman in black) approached me and offered what he described as a six-month, interest-free payment plan. This sounded appealing and I agreed. However, the process that followed was highly misleading and deceptive: I was immediately asked to pay R1,200 upfront. A week later, I was unexpectedly charged R238, which I only recently discovered was for insurance – something that was never explained to me. At no point was I provided with a written contract, agreement, or terms and conditions to review or sign. Instead, I was asked to sign on a black signature pad, which I was told was merely to confirm the collection of the phone. I later discovered that my signature had been app**** to a contract I had never seen, discussed, or received by email. To my shock, I later learned that the phone was not sold to me under a six-month interest-free plan, but instead classified as a rental device under a 13-month contract, after which additional amounts would still be owed. This was never disclosed upfront. When I attempted to stop payments due to this misrepresentation, Pep/Phoneyam remotely locked the phone, rendering it unusable. They further claimed that the lock was enforced via the motherboard. This conduct is both unfair and ********. To highlight: Who would knowingly rent a Samsung A16 (valued at approximately R3,500), especially when I had the full cash amount available at the time? This scheme amounts to false advertising and deliberate misrepresentation, designed to deceive customers. Pep must also be held accountable for allowing a third-party company, Phoneyam, to exploit walk-in customers under the Pep brand. This practice clearly violates the Consumer Protection Act, specifically: The transaction was misrepresented to me. I was denied my right to a written and transparent agreement. Locking my phone without a valid and informed agreement is unfair and ********. Accordingly, I request that the NCC investigates this matter and takes appropriate action. My demands are as follows: Immediate cancellation of this so-called agreement without penalties. Immediate release/unlocking of my phone. An investigation into Pep/Phoneyam’s practices to prevent similar exploitation of other consumers. Please note that I am also sharing this experience on social media platforms to warn other consumers about this deceptive practice. I trust this complaint will be taken seriously and acted upon urgently. Sincerely, Patience
336 replies
21 months ago
Dealer refusing to fix car issues.
Hello. I bought a pre-owned mercedes benz c class at Motus Toyota Bryanston around 27 March 2024. I was promised that everything that is wrong with the car will be fixed including scratches on the car etc. After taking possession of the vehicle I realized that thre is a crack on the medal part on the Rear bumper which the dealer promised to fix but didn't. The car is not driving much but yesterday when I was washing the car,the fuel car just completely came off which is amazing because the fuel cover is completely electronic and can't just open on its own. However it just came off completely , and I noticed when I lock the car,the car wasn't beeping as usual even though it locked. I informed my sales person Rajen Subramoney but he refused to assist me saying his manager Ricardo David says there's no report on their side that shows the car had issues with fuel cover. So when I in the process on purchasing this car ,I was promised severally that if anything were to go wrong within 6 months of collection I can bring the car back for them to repair for free. They promise lies and lip service and they don't honor their word. So stay away from this dealer if you don't want a headache.
116 replies
43 months ago
Beware of scammers
The guy named Abatho Mangale operating under the above company is a scammer. He rent cars from us to send to his clients for funeral services and then receives payment for the cars yet he delivers no payment for the car owners. He is a scam together note. He also charges his clients more then give a lessor price to the car owners. I transport his clients ( avbob pretoria east) this past sunday for a family in moretele park and i was never paid. He went awol on me ignoring my calls and watzup messages .
0 replies
51 months ago
Complaints about sasol failing to fix my car after thy dispensed contaminated diesel
I went to sasol montana petrol station to fill up diesel in my as their usual customer on Friday the 4th of feb. When i reach the 1st robot from the garage the car started to jerk. I parked on the side of the road and checked the slip to ensure the right fuel was dispensed and repeatedly tried to start the car until it started. Suddenly there was a warning on my dash to clean the fuel.thats when i called 24 emmergency service and the technician checked and confirmed that the sasol petrol station put in diesel mixed with water. Although thy agreed to fix the car,they have been dragging their feet promising lies since friday till today.i arranged my own towing to the dealer and all thy need to do is to aothorise repairs and make payment but thy have been promising me lies andmy car is still standing at the dealer with contaminated diesel. They requested so many things from me which i provided but no promise of theirs is getting full filed. I have lost more R4800 worth income since the car was booked for service but couldnt due to the contamination. I regret the day i ever made a decision to choose sasol garage as my preferred petrol station and no matter how stranded i am ,i will never ever use sasol services. I have been understanding all this while thinking thy will do the right thing but they taking advantage that i am a woman and they feel they can treat me like a fool and keep promising lies all the time.
53 replies
56 months ago
harrassment by the hospital after they made a wrong decision when treating the patient
The harassment by the Nelspruit Medi-clinic hospital staff named Rolandi Momberg is appalling! The hospital made wrong decisions and went against my plea when I requested them to take my brother back to the high care unit where he was being treated with a high flow nasal oxygen. After refusing and keeping him on an oxygen musk which kept on slipping away, they called me at 1h30 am to inform me that they putting my brother on a ventilator. This is what led to my brother's death as he never recuperated after. Two consecutive days i visited his ward and there was blood on the floor with used ****** gloves as well. Now after my brother passed away they sending me letter of demands for unpaid medical bills refusing to claim from his wife nor from the deceased estate and they keep harrasing me with emails and threatening to blacklist me.
0 replies
59 months ago
complaint about refusal to pay back my deposit
The complaint is about Ike and Lena's properties ‘s in Chantelle in Pretoria North. The Agency deals with both rental and sales and I was placed in the Princial ‘s very own flat let for rental since 2018 October. My lease agreement had the inception date but didn’t have the end date. I was a very good Tenant who always paid rent on time yet both of them treated me very badly. Sometime last year they both accused me of damaging the oven lid. They claimed I set on the lid and it got damaged. The wife, Magda swore at me and even told me to “**** off” her property, but she later apologized and I continued to stay. On the 1st of March 2021, they sent me a notice via watzup requesting me to move out at the end of the same month. I explained that I wasn’t financially ready to move and that I had no money for deposit for the new place so it will be difficult to secure a place. I further informed them that I wasn’t expecting to be told to move out suddenly as and requested them to give me until April end. They are also aware that I lost my other job where I had a consistent salary and the job I am currently working pays commission only and its not monthly. As a result , I wasn’t expecting any income the month of March so financially it was impossible to change places. They rudely refused and told me that I will leave their house and that they will terminate my utilities should I fail to move out end of March 2021. I had to seek help legal help from a Laywer who wrote them an email and only then, did they agree that I can stay and move out on the 1st of May 2021. Early morning on the 1st of May 2021, I moved out as planned and an exit inspection was done with his wife Magda and we even singed it off. There were only 3 things to be fixed/replaced such as cleaning and replacement of 2 blinds. Since then , the couple never refunded my deposit and kept quite all this while. On the 1st of June 2021,I received an email sent from Jan the Principal claiming more things than what I singed for during the exit inspection. He inflated all charges and even claimed that my deposit was used up and I that I owe him. 1. He charged me 350 for cleaning (250 cleaning ,150 cleaning material). The lady whom I sent to clean the house only charges 200 but Jan charged me more. 2. Jan charged me R450 for collection of rubble, the same rubble was collected by municipal people free of charge. Furthermore, he never informed me that I was to remove the rubble myself or that he will charge ridiculous amount and I only found out yesterday. 3. Jan estimated the water charge which was prepaid by the way, claiming that the prepaid water meter unit was faulty and I failed to report it.according to my knowledge there was credit for water as I paid more and used less and the unit didn’t have any error that I knew off. I only lived with my daughter and we weren't using much water. Initially the toilet was overflowing and leaking which caused our initial water usage to be high . I then requested him to fix it and later our water consumption reduced. I also put in measures in place to further reduce both water and electricity consumption. He claims that I bridged the water, and he estimated that I owed him R1080 which is 270 usage per 2 months from Dec 2020 till June 2021. We weren’t in the unit from 23 dec 2020 till 27 Jan 2021,1st week of April as well I wasn’t even in the province. I moved out on the 1st May which means even June 2021 I wasn’t there yet I am charged on those months. There is a lot of credit on the meter unit which I recharged with my own money and left it yet I am getting double charged yet the unit ran on both prepaid water and electricity. He further claimed that I had tempered with the water supply or breached it but failed to provide technical proof of those allegations. I then called Ideal prepaid meter company and they said they merely look at the purchase behaviour and then estimate based on that to come to a conclusion that the water was breached merely because I wasn’t spending as much as I spent previously. The Agent who assisted me advised me to call Jan and discuss with him and also request him to provide proof of my consumption and proof that the water was breached but both Jan and Magda didn’t take my calls nor return them. 4. Furthermore, he charged me 117 for late vacating of the unit and yet I vacated on the 1st of May 2021 in the morning and we did the exit inspection same day yet this charge was not mentioned. I only became aware of this charge on the 1st of June 2021. 5. The blinds for the bathroom is R175 at sheet street and he charged me R299. 6. The passage blind also cannot be R1250 and he failed to furnish me proof of purchase. Charges received a month after moving out from Jan the Principal of Ike and Lena properties in Chantelle Pretoria North! “The tenant indicated that we can deduct the cleaning of the house from the deposit - R250 + R100 cleaning materials 2. The rubble had to be removed - R450 3. Blind in the passage replacement - R1250 4. Blind in the bathroom - R299 5. Water meter damage - The tenant failed to report that the water meter was not working - The providers are of the opinion that it could have been tampered with. However, the last time the tenant bought water was in September 2020. Since then no water was purchased. After obtaining the usage chart from the provider, I could determine that +- R270 water was used every 2 months. This thus then calculates to the months of Dec, Feb, Apr & Jun at R270 per time = R1080. 6. The tenant also vacated the property a day after she was supposed to - Thus calculated R3500 / 30 = R117 per day The tenant also had a shortfall on her deposit of R350 Total amount to be deducted from deposit Deposit R 3500 - Deposit shortfall R 350 - House cleaning R 350 - Rubble removal R 450 - Blind passage R 1250 - Blind bathroom R 299 - Water usage 8 months R1080 - Late vacating premises R 117 Total R -396 “ Based on this I lost a whole 3125 deposit and this guys still claim I owe them. So if you wish to rent/buy from Ike and Lena Agency , be warned !it will end in tears! My next stop is the Tribunal Council!
0 replies
61 months ago
I'll treatment and illegal part eviction by sigma group estate management company
I had a horrible service from this company. They managing the estate where I own a flat in midrand. During hard level lock down I couldnt work and couldn't have any income. After June 2020 when we were able to work, I had arrea levies for more than 3 months but the moment I received income I started paying current levies and portion of the arrea levies.despite all this, six sigma group blocked and deactivated my tags so that I won't be able to access the estate easily. I requested them to send me the rules that dictate that the estate manager can deactivate access when levies are in arrears but they refused. Another thing, they didn't even follow proper procedure by communicating with me prior to deactivating my access. I requested a meeting with trustees and even them to resolve this issue and they refuse and ignored my communication. If you are a body corporate and would like an estate management company please avoid six sigma group as they have poor leadership and they take the law in their own hands!
0 replies
61 months ago
Terrible service from Jet Rcs group
I had a terrible treatment from jet rcs group when I want to close my account. Apparently I paid more into my account and they can't close it while it has credit. I asked them to refund and send them all bank statement for proof of payment and that was the past 3 months and currently still waiting. Lately they ignore my emails and what upset me the most is, they keep deducting R30 monthly from the credit in my account for admin and yet they refusing to refund and close the account.
0 replies
71 months ago
Bad bad bad service at Telkom
Horrible service received at telkom through out the duration of the contract. Their agents are highly rude and unprofessional yet also refuse to escalate to managers when requested by clients to do so. I had to endure the terrible service for 24 months, when my contract ended I have them more than a month s notice for termination. I also paid everything I owed them and paid in more with R67. However, when I check my credit record they updated it as me owing them and the contract still shows as active. Horrible service and incompetent stuff.
0 replies
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1 (10%)
4 Star
0 (0%)
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1 Star
9 (90%)