TN
Tshego N
Active since Nov 2013
8
Reviews
0
Industries
Reviews
8 reviews18 months ago
Totally disgusted by Creamline milk
We purchased a few boxes of milk like a month or two ago from a convenient store and the milk was off, some were expired in the box what’s funny is that the expiry date is October 2024. I’ve tried to be in contact with them several times on their what’s app line with no luck. I’m so disappointed with the service as it’s not my first time buying their brand and just a friendly advise to other customers DONT ever buy that brand cause you’ll be stuck with expired goods like myself.
0 replies
23 months ago
Fibre tariff drama
Vodacom fibre services is my worst nightmare so my initially package for fibre was R499 per month for the past 3 month my instalment has been changing called their fibre call centre and I was advised that the increase was due the fact that the initially speed that i signed up for was no longer available so they decided to change my package and upgrade me to a higher speed without consulting me. My question is who’s problem is it that the speed is no longer available and why must it have an effect on me financially and why was I not advised on those changes? who has funds laying around to accommodate your instalment that increases every. All I want is a fixed amount until my contract comes to an end thank you
53 replies
29 months ago
Not being treated fairly as loyal client…
I’ve been a loyal Vodacom customer for the past 10 years or so my cell phone contract is with Vodacom and Im comfortable and very happy with the service they are rendering to me so recently I took up a fibre package since I cancelled service with an unreliable network provider and chose to have all my contracts with Vodacom. The fibre package that signed up for 3 months ago I was advised that I will be paying R399 for the first 6 months and thereafter the amount will increase to R499 or so to my surprise they have the same special again which is R399 for 12 month and I don’t think I’m being treated fairly.
146 replies
39 months ago
Nightmare for closure on a bond account
This is my second review that I’m writing with regards to closure for my moms bond account which is settled with Standard Bank and the bank still has not assisted her to date, the account is with their deceased estate as the co applicant (my dad) has passed on. My mom is pensioner is not getting any joy with the closure of this account and title deed docs no one has bothered contacting her regarding this issue she has been to the branch and was given an email address for the person working on the account a week ago to date the agent didn’t even bother responding. This is totally unacceptable from the bank.
132 replies
44 months ago
My worst nightmare
I’ve been trying to assist my mom with closure on her bond account which is with Standard bank and it’s a nightmare the account is a deceased estate account we have send through all the necessary documents about a month ago to date nothing is happening she has to be the one following up all the time and is given different information all the time. The service that you’re giving to a loyal client who’s been paying a bond without defaulting for past 20 years is unacceptable honestly.
134 replies
47 months ago
RCS store card my worse nightmare
The service that I have received at RCS is horrible I recently got a RCS store card and was able to use the card for what I initially took it up for. Last week Friday I needed a few items get to the store and when trying to make a payment I was advised that the account is blocked I contacted RCS and they advised me to send a copy of my ID along with 3 matching signatures to my surprise they still cannot unblock my card since according to their systems I have a smart card ID which I have not collected yet and I advised their agents several times. The service that I’m receiving from them is pathetic taking that store card was the worse mistake ever I just wonder what treatment am gonna get moving forward even resorting to just settle and close the account.
134 replies
56 months ago
My worst nightmare
I took up a data contract with telkom through a service provider Mondo 2 years ago my contract ended in March 2021 I’ve been battling to get the account closed What annoys me is fact that I contacted Telkom customer care towards the time that my contract was coming to an end to advise them that I am no longer continuing with the contract and they offered me data and said I would pay R99, I made myself very clear that I do not to continue as I now have WIFI at home. Then my worst nightmare started as they are now debiting my account R99 which I have to reverse every month I regret the day I agreed to take up the router because to date I’m still battling. All I want is that account closed. Super annoyed Tshegofasto Ntseke 0733143903
0 replies
74 months ago
My network provider that always fail me
I’ve been trying to do an upgrade at the Vodacom 4u store at Westgate shopping mall Roodepoort for the past week with no luck. I called the store to enquire on the process and which documents I should bring along since I have a contract which was never cancelled the handset is paid up and I’m only paying for the monthly airtime that I receive I even asked if the application cannot be done telephonic and I’ll just come in to collect the handset and sign whatever needs to be signed, was told to bring my Identity book and they will order the handset and will advise once they have received it in 2 working days. I did not receive a call after that 2 working from the consultant I spoke to by the name of Palesa I then called in to follow up on Friday the 20th before going to the store and was advised that they have received the handset I should just come in. I then went in and was assisted by the same consultant that I spoke to since knows the history of the account as discussed telephonically when she checked my cell phone number she picked up that there was an upgrade that was already done and she logged a request for a reversal the turnaround time for that was 2 working days, the request was closed in less than an hour. Tuesday morning the 24-03-2020 I then decided to call into the customer care line and was advised that the request that was logged was sent to the incorrect department and the correct was logged the very same afternoon and their turn around time is 2 working days and that I should call back for feedback.... All I want is a new phone and I’m really struggling with the handset I’m using currently I’ve had this contract for over 2 and a half years and it was also a mission to get it. What annoys is fact that I’ve been acting in good faith and there was never a point where payments where missed so can someone at Vodacom just do what they are getting paid for please.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (100%)