IM
Ina M
Active since Nov 2013
11
Reviews
0
Industries
Reviews
11 reviews61 months ago
Washing machine
Booked in my washing machine. Had to phone them to inquiry about the problem. Initially the machine "cut out". They informed me only the drum needs cleaning. They did that apparently R550. I needed to pay for transport to get the machine there and back. Machine worked for 2 washes, same problem. Phone Eddie to inquiry about what to do next. He refuses to send someone to my home to have a look, they don't do Olifantsfontein area, and he doesn't want to refund me. Claims he is 43 years in businesses abd never had any complaints. I am really not satisfied with his service........
0 replies
71 months ago
Bad service
We order a package online to be delivered as a GIFT on 15 June 2020. Order no: O759717119. The package has been delivered, but no price tags was removed, the letter attached with the order was not in the package an the flowers we order was substituted with other flowers without informing us. Send several messages on messenger and the standard answer "they experience high volumes of inquiries" Today is 26 June and no one cared to follow up.
0 replies
100 months ago
Feedback
They provided good service in repairing my faulty garage door in November, but when I again experienced problems with the garage door that is still under warranty, it is a completely different story! Initially my messages were ignored, then I was promised a date and time, but they simply did not show. Was provided with excuses for this and promised that they will definitely sort me out today - again it did not happen. Clearly customer service is of no priority for this company
0 replies
103 months ago
No feedback on enquiries
My son is trying to get hold of xbox/microsoft via facebook to enquire about his Xbox console not working. They are not very helpful and he tried to create an order/qeury online, but that doesn't seem to be working as well. Can someone please respond as soon as possible and arrange for a pick up. No problem taking money if you want to buy a console, but if it comes to customer service........
0 replies
107 months ago
Poor service
<p>Ref no: 54ctz050717</p> <p>Esc ref: 991959</p> <p>We are a medical centre which means we can't operate without our phones. What a mission to get the technical team at our premises to resolve the matter.</p> <p>We will really appreciate if this can be scheduled as high priority as we tried several times without success.</p> <p>Very poor service</p> <p>@health medical centre</p> <p>258B Jean ave</p> <p>Tel ********** 617</p> <p>Dr JJ Nienaber</p>
56 replies
107 months ago
Poor service
<p>Dr JJ Nienaber upgraded on 06/05 and still doesn't have a phone. Considering the fact that she is a Dr she can't be without a phone.</p> <p>She has been to the branch in Centurion 5 times without any success as well as Mall of Africa.</p> <p>We will really appreciate if this matter can be dealt with urgency.</p>
56 replies
107 months ago
Poor service
<p>We are a medical centre that needs our telephone. Daisy promised us the moon and the stars. But unfortunately that never hapened. For more than a year we struggled with them to sort our lines without success. They were here but cant fix, need to bring someone from the office. Nothing . Can someone please come and sort it urgently!!!!!!!</p>
112 replies
114 months ago
Bad service
<p>Ref no: 231BRK301116</p> <p>I think you have an automated answer to any query.</p> <p>This was the second complaint on hello peter and every time I receive the same reply.</p> <p>What do I need to do to get some proper answers and service please</p>
56 replies
114 months ago
Bad service
<p>Our ADSL line was hit by lightning about 2 weeks ago. As afrihost is our ISP they reported the line on our behalf several times now. We from our side also inquire about the status. The usual answer from everyone "we are escalating". Not sure what, because since it was reported up until now, they are still in stage 2 of 4????</p>
56 replies
114 months ago
Bad service
<p>Last night we had a problem with our electricity. We phoned the call centre and they said they will despatch an electrician. We are still waiting for him to come. We phoned again this morning enquiring about the electrician. The attendant were very rude. Said we don't need to panic and put the phone down. I do need to panic as he is not going to replace all the stuff defrosting in my fridges.</p>
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
1 (9.090909090909092%)
1 Star
10 (90.9090909090909%)