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Ryks Electrical
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTD
Tracey D
1 reviews | Active since Jan 2020
10 Feb 2025, 10:21
Excellent Service @ Ryk's Electrical
I have dealt with Ryk's Electrical for more than 10 years and have seen them go through management changes. Currently Paul is the technical go to person for me for technical advice and also for any repairs I cannot due myself on large appliances. I have various older appliances that needed attention. Yes it takes some time to source parts as is understandable with older appliances. If the parts are available your machine will be swiftly attended to and their service and pricing is excellent. You will be pleasantly surprised by their efficiency and kindness. Best is to phone with your model number and enquiry and to speak to Paul .Regards Konrad
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Tracey D
1 reviews | Active since Jan 2020
10 Feb 2025, 10:21
Excellent Service @ Ryk's Electrical
I have dealt with Ryk's Electrical for more than 10 years and have seen them go through management changes. Currently Paul is the technical go to person for me for technical advice and also for any repairs I cannot due myself on large appliances. I have various older appliances that needed attention. Yes it takes some time to source parts as is understandable with older appliances. If the parts are available your machine will be swiftly attended to and their service and pricing is excellent. You will be pleasantly surprised by their efficiency and kindness. Best is to phone with your model number and enquiry and to speak to Paul .Regards Konrad
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KN
Kabelo N
1 reviews | Active since Jan 2020
10 Jul 2021, 09:24
Exceptional services
friendly staff and quick turn around time, good prices as well. A huge selection of goods. This is really a place for electricians etc, but as someone inexperienced with even that, there is a lot that you could get here.
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Kabelo N
1 reviews | Active since Jan 2020
10 Jul 2021, 09:24
Exceptional services
friendly staff and quick turn around time, good prices as well. A huge selection of goods. This is really a place for electricians etc, but as someone inexperienced with even that, there is a lot that you could get here.
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Sharina R
1 reviews | Active since Jan 2020
24 Jun 2021, 09:16
Dropped off my Air Fryer for a quote on Monday
Dropped off my Air Fryer for a quote on Monday. I was told that I would receive a quote before Thursday. I received no communication to keep me informed. I called on Thursday and was told that they did not touch the machine. There was no apology and I was told that unfortunately they are very busy. There was no attempt to rectify their poor service and I was told that “it is what it is”. I would not use this company again.
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Sharina R
1 reviews | Active since Jan 2020
24 Jun 2021, 09:16
Dropped off my Air Fryer for a quote on Monday
Dropped off my Air Fryer for a quote on Monday. I was told that I would receive a quote before Thursday. I received no communication to keep me informed. I called on Thursday and was told that they did not touch the machine. There was no apology and I was told that unfortunately they are very busy. There was no attempt to rectify their poor service and I was told that “it is what it is”. I would not use this company again.
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Ina M
1 reviews | Active since Jan 2020
14 Apr 2021, 07:15
Washing machine
Booked in my washing machine. Had to phone them to inquiry about the problem. Initially the machine "cut out". They informed me only the drum needs cleaning. They did that apparently R550. I needed to pay for transport to get the machine there and back. Machine worked for 2 washes, same problem. Phone Eddie to inquiry about what to do next. He refuses to send someone to my home to have a look, they don't do Olifantsfontein area, and he doesn't want to refund me. Claims he is 43 years in businesses abd never had any complaints. I am really not satisfied with his service........
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Ina M
1 reviews | Active since Jan 2020
14 Apr 2021, 07:15
Washing machine
Booked in my washing machine. Had to phone them to inquiry about the problem. Initially the machine "cut out". They informed me only the drum needs cleaning. They did that apparently R550. I needed to pay for transport to get the machine there and back. Machine worked for 2 washes, same problem. Phone Eddie to inquiry about what to do next. He refuses to send someone to my home to have a look, they don't do Olifantsfontein area, and he doesn't want to refund me. Claims he is 43 years in businesses abd never had any complaints. I am really not satisfied with his service........
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Marius M
1 reviews | Active since Jan 2020
4 Sept 2020, 13:39
Ryks electrical loading prices to make more money. Not fixing what was aked
I am tired of companies that want to make money from a customer. I have an Whirlpool washing machine that leaked a bit of water, an by that I mean about 20ml per cycle. So i thought i will have it fixed. Took it to Ryks Electrical in Valhalla. 17 Viking street. Took them 2 weeks to give me a quote and guess what. All of a sudden they need to replace parts in the gearbox and parts in the timer. What the heck the timer has to do with a water leak only they know. Total cost R3700.00. when he phoned with this quote i requested the leak to be fixed. His last words on the phone "let me see if i can get the parts and the i will quote you again. One week later i stopped at Ryks from work to find out what is going on. He, that is Eddie, the owner, then states to me that o said i will come to have a look at the washer. Total absolute lie and that in my face. So, he is one of those that makes money from people by not doing what was asked and the load the prices to make money from a customer.
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Marius M
1 reviews | Active since Jan 2020
4 Sept 2020, 13:39
Ryks electrical loading prices to make more money. Not fixing what was aked
I am tired of companies that want to make money from a customer. I have an Whirlpool washing machine that leaked a bit of water, an by that I mean about 20ml per cycle. So i thought i will have it fixed. Took it to Ryks Electrical in Valhalla. 17 Viking street. Took them 2 weeks to give me a quote and guess what. All of a sudden they need to replace parts in the gearbox and parts in the timer. What the heck the timer has to do with a water leak only they know. Total cost R3700.00. when he phoned with this quote i requested the leak to be fixed. His last words on the phone "let me see if i can get the parts and the i will quote you again. One week later i stopped at Ryks from work to find out what is going on. He, that is Eddie, the owner, then states to me that o said i will come to have a look at the washer. Total absolute lie and that in my face. So, he is one of those that makes money from people by not doing what was asked and the load the prices to make money from a customer.
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Replies (0)JS
John S
1 reviews | Active since Jan 2020
27 Jan 2020, 05:38
Very very dissapointed customer
On the 9th of January we contacted Ryks Electrical regarding a GHD hairdryer that had to be fixed. I took it apart and could not find the problem and struggled to put it back again and after receiving good service from Ryks Electrical in the past decided to go to them as they said they could fix it and that it's not a problem as a hairdressing company reccommended them as well as they were apparently an authorized GHD repair agent. Took the hairdryer in a knotted plastic bag on the 10th with quite a drive, with all parts, NONE missing. The lady at the front desk says that we will have an answer on the 14th of January. Drove to Centurion for business and wanted to know if I could pick up the hairdryer if it was fixed and what the cost would be. Same lady picks up, doesn't know which hairdryer I am talking about and I phone home for the ticket number. Phone the shop back, give the ticket number after a while I am told she will phone me back. Waited about 30 minutes and decided to phone back myself. Sarcastically asked who opened this hairdryer and there is a part missing. I know for a fact there is no part missing, as the hairdryer was opened on a workbench and every part accounted for and placed in the bag. Forward to a few times phoning and every time the same lady will rather irritatingly say she is still waiting for GHD to give her a price on the "missing" part. Another family member phones on Friday the 24th of January after I was told just as irritated as the previous calls that she is still waiting for the quote from GHD for the "missing" part. What follows is the discussion between the other family member, the lady at the front and the owner of the shop. The lady keeps saying she is waiting for a part which I lost because I opened it, she then later admits that they "thought" there was a part missing because they struggled to close it. Please do explain how you wait for a quote for a part if you do not even know which part is missing, turning out there was no part missing since the beginning. Then this escalates to the owner...... He says his GHD technician is on leave for another week, no problem within itself but according to a previous review when asked for answers or if they promised a date that your product will either be fixed or at the very least have a quote, the technician seems to be on leave. I have been lied to, treated like they are doing me a favor and will never support them and if anyone asks about a repair, I will turn them away. They promised to have an answer when I HANDED in the hairdryer on the 10th that an answer will be ready on Tuesday the 14th. On the 24th of January after being accused of losing a part and that they are "waiting" for the "specific" part that they requested a quote for that they didn't know wasn't even lost, we are told the technician is off until the 31st. When the owner was informed about this entire situation and we felt like going to social media so that other people will know about this experience, he started laughing and said "do so" before the call was ended. The worst experience a customer can receive after having faith in a company is being lied to and being treated with no diginty and respect. Word of mouth is much more powerful, positive and negative. Just thought everyone should hear my experience as well.
Helpful (0)
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John S
1 reviews | Active since Jan 2020
27 Jan 2020, 05:38
Very very dissapointed customer
On the 9th of January we contacted Ryks Electrical regarding a GHD hairdryer that had to be fixed. I took it apart and could not find the problem and struggled to put it back again and after receiving good service from Ryks Electrical in the past decided to go to them as they said they could fix it and that it's not a problem as a hairdressing company reccommended them as well as they were apparently an authorized GHD repair agent. Took the hairdryer in a knotted plastic bag on the 10th with quite a drive, with all parts, NONE missing. The lady at the front desk says that we will have an answer on the 14th of January. Drove to Centurion for business and wanted to know if I could pick up the hairdryer if it was fixed and what the cost would be. Same lady picks up, doesn't know which hairdryer I am talking about and I phone home for the ticket number. Phone the shop back, give the ticket number after a while I am told she will phone me back. Waited about 30 minutes and decided to phone back myself. Sarcastically asked who opened this hairdryer and there is a part missing. I know for a fact there is no part missing, as the hairdryer was opened on a workbench and every part accounted for and placed in the bag. Forward to a few times phoning and every time the same lady will rather irritatingly say she is still waiting for GHD to give her a price on the "missing" part. Another family member phones on Friday the 24th of January after I was told just as irritated as the previous calls that she is still waiting for the quote from GHD for the "missing" part. What follows is the discussion between the other family member, the lady at the front and the owner of the shop. The lady keeps saying she is waiting for a part which I lost because I opened it, she then later admits that they "thought" there was a part missing because they struggled to close it. Please do explain how you wait for a quote for a part if you do not even know which part is missing, turning out there was no part missing since the beginning. Then this escalates to the owner...... He says his GHD technician is on leave for another week, no problem within itself but according to a previous review when asked for answers or if they promised a date that your product will either be fixed or at the very least have a quote, the technician seems to be on leave. I have been lied to, treated like they are doing me a favor and will never support them and if anyone asks about a repair, I will turn them away. They promised to have an answer when I HANDED in the hairdryer on the 10th that an answer will be ready on Tuesday the 14th. On the 24th of January after being accused of losing a part and that they are "waiting" for the "specific" part that they requested a quote for that they didn't know wasn't even lost, we are told the technician is off until the 31st. When the owner was informed about this entire situation and we felt like going to social media so that other people will know about this experience, he started laughing and said "do so" before the call was ended. The worst experience a customer can receive after having faith in a company is being lied to and being treated with no diginty and respect. Word of mouth is much more powerful, positive and negative. Just thought everyone should hear my experience as well.
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Gail M
1 reviews | Active since Jan 2020
19 Dec 2019, 11:25
Bad service
This place is coming off as very racist business and honestly i would not recommend them to anyone i called multiple times foe them to assist me with my washing machine till today nothing after they said they will collect it. Very bad service
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Gail M
1 reviews | Active since Jan 2020
19 Dec 2019, 11:25
Bad service
This place is coming off as very racist business and honestly i would not recommend them to anyone i called multiple times foe them to assist me with my washing machine till today nothing after they said they will collect it. Very bad service
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