Active since Nov 2013
Justin was super, he answered all questions and assisted in all info
The horror at Krone was absolute sickening. There was a show on the friday and the cleaners only came around 5.00 to start cleaning. Toilets was horrid and very bad. Raw sewer was running to the drain outside. ******* lying everywere. Tototally discusting
I did everything that was asked from me, i have logged calls and even compla8nts but still no responce. I completed my audit ad i was selected and then was notified that my bank details will be verified. AGAIN 21 business days later - still nothing Im on day number 25 called and even talked to a manager STILL NOTHING.
Justin Grobelaar was amazing. My monthly contribution did not go off due to sysrem error. All sorted and on track. Thank you to Anfelique who referred me and Justin for your sharp, friendly and helpfull assistance.
Consultants keep on calling from number 021 495 5871. The consultant from today 24/11/2023 was so rude and did not want to give me any chance to explain that my payment is going off on debit order and that I am not in arrears. She was arrogant. I ask 3 times is this call really recorded then please record that I am not in arrears. Previous consultants have called and checked and agreed that it is an error on their side and it will be corrected. Until today - NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM
Angelique, Ayanda and the lady that contacted me regarding bank detail change. Is absolutly the best customer service ladies ever. And Karel i will sign life cover with you any day. WELL DONE !!!!!! CAPITAL LEGACY
The delivery guys are super rude and manhandled my matrass. when they unwrapped the plastic off the matrass it was dirty with marks and sc****s. I complained and they said make a note. I then contacted the shop on monday, emailed fotos and once again I had to contact them - They said delivery of new matrass would have been this saturday - again nothing. I tried 8 times to call the warehouse and the store and no answer. BAD SERVICE - VERY DISAPPOINTED
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