BT
Boitumelo T
Active since Nov 2013
41
Reviews
0
Industries
Reviews
41 reviews7 months ago
What’s the point in specifying delivery details?!
For a company that prides itself in HAND-TO-HAND courier services, I don’t understand how my parcel is delivered to someone else (Dorcas)at the incorrect address (Oak Street when I have specifically requested Bram Fischer Drive) and I’m am EXPECTED to find this said Dorcas and collect the parcel from them. Can someone with sense please get back to how on how I can MY parcel delivered to ME as requested. This was delivered on Monday 22 September to the wrong person and the wrong address
53 replies
27 months ago
Account used for ***** and ****s
Hi there. This is more of an alert than a complaint. The following account number is used in ****s where products are sold but never delivered. Account number 16268166389. The *****ulent activity is aimed at unsuspecting individuals. Please investigate and block. I would appreciate feedback on this case Thanks
58 replies
29 months ago
The most useless home insurance
I get zero feedback or acknowledgment on claims I called to log a claim 4 WEEKS AGO for a plumber and the situation has obviously gotten worse! Can I get urgently feedback TODAY
71 replies
30 months ago
Urgent is not a word you understand-Worst reception service
The staff at this hotel has zero understanding of what an emergency is and need serious training on how to handle urgent situations. I have been placed over 9 calls this morning looking for assistance and no one gets back to me
0 replies
30 months ago
***** Lawyers
I have made payments of over R8000 for doctors fees not covered by medical aid. This exceeds the original charge from the practitioner. I have requested in a number of occasions 1. A monthly statement, an accurate recon of all touch points you are charging me for and for confirmation of funds received. I get none of this and instead you keep texting and mailing generic nonsense that does nothing but frustrate the both of us Please get back to me with accurate records so I can get this over with
0 replies
33 months ago
Unpaid Claim
I have submitted a claim now 4 times! Still no payment over the the moths that I have been following up in this, I have been asked to submit the claim to 3 different mail address on 4 separate occasions over the past 4 months Someone needs to give me an answer TODAY!
118 replies
38 months ago
Bankers constantly MIA
FNB fees and the ****py service I am consistently met with is beyond mismatched. Can you tell me who my banker is and once you know, please share plans on how I will be assigned a new banker who I can actually reach. I need feedback very urgently
53 replies
39 months ago
****py as always
I don’t know how many times I e asked for this account to be closed! I have not had a contract with you for over 2 years! I need a paid-up letter and this account closed on your end - it’s still showing as open in my credit report. Can someone please get back to me here
56 replies
44 months ago
Shoddy workmanship + no feedback
How long does it take to get back to customers?! I complained on Wednesday last week about the shoddy work done on my car, 1.the windscreen that was fitted is not a Mazda one 2. The windscreen was not fitted correctly and neither have the parts been inserted back correctly. Glue was used to secure the parts which was never supposed to happen, this glue is visible and unsightly 3. There is an audible draft (similar to what you would hear when a window is slightly open) when driving so this windscreen isn’t fitted correctly 4. My car is now scratched and dented Please let me today know when all of this is going to be sorted
148 replies
51 months ago
False credit bureau information
Can you tell me why you have me listed as in arrears for 3 months when I canceled my contract in August because of your **** service?! I have been to your branches 3 times in the past month and each one of your consultants has confirmed my account closed with no issues! Can someone knowledgeable call me to fix this. 082 578 6459
212 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (19.51219512195122%)
1 Star
33 (80.48780487804878%)