TJ
Tammy Jansen Van Vuuren
Active since Nov 2013
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Carla Van Zyl assisted me promptly when I sent through a request for updates to my account
Carla Van Zyl assisted me promptly when I sent through a request for updates to my account. I received feedback and was kept in the loop during the process. Thank you!
112 replies
36 months ago
Fabulous service
I would just like to acknowledge Carol Maluleke for the most efficient and memorable service and experience I have personally ever had in buying a car. I've dealt previously with Ford and Audi and can confirm her service was to date, the BEST!! I really appreciated the service from when Carol met me right up until driving out of the dealership and not forgetting the very thoughtful and well put together snack hamper. She was helpful, courteous and went out of her way to help me with a deal on what I wanted, exactly what I wanted, and within my limits. I would definitely be recommending Kia Bryanston to my friends and family who are looking for a new car in the future. It has been a PLEASURE to say the least...
0 replies
37 months ago
Communication is key- best service!
Lorenzo from Citton Cars assisted me with giving me the best price for my car. I cannot remember when last I have received such efficient and great service. Communication and awareness is vital in these life changing events and Lorenzes Communication was impeccable to say the least. Thank you so much for such great service and interaction with me!
53 replies
94 months ago
Discovery Insure assists in times of need
My car was broken into for the second time in 2 months and I logged a claim with Discovery Insure both times. This most recent time I logged my claim I was very happy as I was assisted efficiently and with ease by Nontombi Tsomo from the Claims department. As this was the second time I was claiming, I found Nontombi Tsomo to be helpful and understanding of my situation and ensured my claim did not cause me any further distress.
53 replies
128 months ago
Great service!
I had ordered bras through Carefix and received them promptly however the sizes were incorrect. Liza and Natasha ensured that they sent me the correct sizes and almost immediately as soon as i reported the size mishap.<br> It is not everyday a company accepts a return, without the packaging and collects it as well as sends you the correct stock within like 24 hours and with such a positively great attitude!<br> well done Liza and Natasha and thank you for such great service!
0 replies
133 months ago
Discovery cant seem to get anything right...
I have submitted claims, 3 in particular since March 2015 which till today Discovery just cannot seem to understand or process. Each time I call their Call centre to follow up, i have to explain the claim to a new person as it is impossible to find the previous person who helped me. After explaining the issue to the respective agent over and over again via my cell phone (over 20 minutes each time) they finally seem to understand and say they will escalate my claims and will get back to me. I find myself having to constantly run after Discovery each week to follow up and then being more frustrated when i find out that the escalation in actual fact has gone back to square 1 where the processing people were not informed of the correct information and therefore again reject the claims whereas I should be partially reimbursed as similar claims have been previously. It is now middle of May 2015 and i am STILL struggling with feedback and the same issue with Discovery. I landed up being transferred to a Manager Tashreeq Cassim, who seemed to understand and would sort it out, only to have eventually received an email from him with all the wrong claims on it!!!again, i am still struggling
76 replies
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
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