PR
Preyesh R
Active since Dec 2013
12
Reviews
0
Industries
Reviews
12 reviews13 months ago
Radisson shares cash out
I bought shares 7 years ago and now need ro cash out. I have been getting the run around from this group for over a year. I was given number 0791033303 for a Brian. This is the most useless person that does not answer the phone neither respond to whatsapps timeously. He recently sent me a document CM 42 which is a transfer form. Asked to complete and send back to him. How can I sign a document that gives him the right to transfer my shares to anybody. He says that they need to find buyers for the shares before they will pay it to me. This I think is just trying to ***** from me. Can someone who knows what is happening or what is the correct process, please contact me so I can get my funds out. If anyone that had the same issue and managed to resolve it, please make contact with me.
0 replies
30 months ago
Horrible service once again
Vodacoms service just gets worse and worse every time I speak to them. I have had a old phone blacklisted around Feb/March this year. Now my phone is up for and upgrade, I was told that I cannot upgrade because the blacklisting is blocking the account. I August 2023 I was told that an incident is logged and will be resolved in 2 days. Never heard from them. Called in again, was told that they will have to get the person who loged the bkacklisting to remove it and assure me it will be done in 72 hours. Never happened. (I wonder what would happen if that indiviual had left the employ of Vodacom). Called in again, got the same story, never heard back. Called again, got the same story but this time I received an sms from Vodacom confirming that it was removed. IT WASNT as I tried upgrading again. They then said that will log it and it will be done by the manager who never returned my calls. Still not done. It is now November and the issue is still not sorted out. Spoke to a manager Jamie on Sunday, assured me that he loged another incident with ref EC-1MF5-1JDUAJ and will get back to me by latest Tuesday 5pm. I then got a call between 11:30 and 12 pm by a lady saying that she cannot help me and should call customer care. This shocked me that a business has time to contact customers telling them they can't be helped neither can she get any assistance and annot get the correct people to assist me. I then requested to speak to a manager of which I received a Qiniso Mhlambo. I cant believe the level of people working at Vodacom. She was a broken record saying she cannot help me and I should call customer care. I explained I have already done that on numerous occasions abd the matter is not resolved to date. I now demanded that she gets the correct people to assist as she is in the same organization. Refused point blank to assist even after mentioning that I am now going to lay a formal complain. I eventually cut the call because she was just frustrating the hell out of me. I then contacted vidacom again, spoke to a lovely lady called Amy who took the time to hear my frustrations and explained once again that she has to get the person who loged the blacklisting to remove it. She called me back in the evening around 19:35 and assured me that it will be removed in 72 hours and was sent to the person who assisted with the blacklisting. Hope it happens this time around.
335 replies
55 months ago
Horrible Service that is still not sorted out
Good day, I hope I can get some assistance. I spoke to Gavin Govender on the 26+th June 2021 regarding upgrading my contract. We then settled on a Samsung Note 20 and a Samsung A21s. I then kept getting messages stating that there is not stock of the phones which I didn’t understand as it was confirmed that there is stock when we spoke. This went on for a while until I decided to contact the Advisor to find out what is going on. This alone was a horrible experience as every time I call in, someone else answers and I have to repeat myself. Then then would say that they will Get Gavin to contact me and they have escalated to his manager. 3 weeks later I got a call for Gavin stating that he does not know what happened because there was stock when we did the upgrade. He then said that the deal is no longer valid and cannot give that to me which I refused as it was not my fault that Vodacom greed to something and now decides to o back on its word. Gavin then said that he will speak to his manager and get back to me. This took forever as well but he finally contacted me and said that they have agreed to reinstate the deal for me as it was promised. I then never heard from him again for a while and my frustration kept increasing as I have called the call centre on numerous occasions and explaining myself and being told the he will get back to me. Gavin then called me on the 21st September telling me that all has been sorted out and the order is placed, there is now stock of the phones and will be delivered within 7 days. This didn’t happen. I have then being trying to contact Gavin once again every single day from the 28th September 2021, Even being told by another advisor by the name of Noboka that he is probably ignoring me because there is no stock. He call me back on the 5th October 2021, telling me that he does not know why the order was rejected and that I should take the S21 which is not wat I want as I have been using a Samsung note since the Note 3. I then said that I don’t know what else to do because the service I am receiving after supporting Vodacom for over 20 years is pathetic and I should not be chasing after them. Eventually saying that he can give me a one phone deal with the Samsung Z Fold 3 for R1450.00 per month. That is unacceptable, I cannot afford that and knowing my budget of R1000.00 which I increased slightly for the 2 phone deal. I am so tired of this and said that if the Z Fold can be given to me within my budget, I will take it just to get this done. Said all he can do is give me an additional 20gigs of data free for the 24 months. This treatment is not acceptable and would like to know if I should move my business somewhere else or Vodacom try to assist me. Please get back to me asap. Preyesh P Ramsunder Regards
212 replies
81 months ago
Bad Service
I have had a fixed wireless account with afrihost for over a year and a half. For the past 5 months I have been having issues whereby the signal drops. I have made numerous calls and call backs to afrihost and the consultants do a few tests and tell me that it has to be escalated to rain. Comes back and says that i need to move the router which i have now tested every spot at my house and no change, They eventually said that they need to change the sim card which was done but not change. They then told me that the network is congested. Eventually telling me to move to fibre at my expense. I have now got no choice but to do so. I have asked to speak to a manager on numerous occasions which never happens and no call backs. i have even e-mailed a person by the name of Vinay, but not even an e-mail response. This service is pathetic and would like an explanation as to how Afrihost plans on fixing this issue.
0 replies
90 months ago
Takealot does not take responsibility
I have had a bad experience with Takealot whereby one of their drivers Mr David Chikwai from the Midrand offices dropped his motorbike on my vehicle damaging it. I filed a report at the police station and went tom the offices in Midrand, Spoke to the Manager on Duty by the name of Kgomotso who advised that I should get a quote to repair the vehicle which I did and reported the incident at the Midrand Police station. Since then I would have to contact Takealot to get any feedback and get told that she is not at work and will be back in 2 days so no one else can help me. I get a call from a lady by the name of Lee- ann Martin from Takealot stating that Takealot will not take responsibility for the actions of the driver as he is an independent driver and is responsible for his own actions. She says that it is my responsibility to have insurance. She says that she can get the driver to call me and make arrangements to go back to the police station to make arrangements as to who should pay for the repairs to my vehicle. My question is, does Takealot take make sure that there drivers vehicle are insure before working? I wonder. So bottom line is Takelot does not take responsibility for their employees actions. They can do whatever they feel and get away with it. Disgusting
0 replies
97 months ago
Horrible service from SAA once again
I have booked flights way in advance on SAA with reference JEZE85. I get a call today saying that the return flight is cancelled and I don't have a choice but move to an earlier flight. This is ridiculous as we have already made transport arrangements. I know have to incur more costs because SAA failed to keep up to their part of the deal. It seems every time I use SAA I have a problem. They do not try to accommodate you but just say that if i do not accept the change i can cancel the booking and use another airline. It is obvious that flights will now be expensive due to booking at short notice. They just don't give a damn. I regret ever using them.
0 replies
105 months ago
Horrible Service
I had a claim on my vehicle and reported it to Momentum. They have told me that my vehicle is uneconomical to repair hence written off. They then got back to me to say that all is in order and payout will be done however they say that my vehicle was previously damaged and not repaired properly hence they are now going to deduct from my payout. The other problem is that when I insured my vehicle, I pay extra on my premium for car hire. momentum arrange a vehicle from avis, however when my vehicle was written off, i was asked to return the hired vehicle because the claim was finalized. How doe I go out and buy another vehicle if I dont have transport. How do I get to work if I dont have transport. Does momentum expect me to buy the vehicle without evenm seeing it. This is not customer service.I want something done about this.
61 replies
112 months ago
Bad service
<p>Its seems every two years when I decide to upgrade my phone and renew my contract for another 24 months, I end up pulling my hair out.</p> <p>I have been trying to do this upgrade for the past 3 weeks. I was offer the P9 phone on the Smart XL package for R549 per month for 24 months and an extra gig of data at no cost. I agreed. I then did a follow up and was told that the upgrade was cancelled but could not give me a reason why. The upgrade was done again, i never heard from Vodacom, called in again, was told that the upgrade was not done. I was then told that I should call on Friday 20/01/2017 for the upgrade as the 20gigs promotion was taking place. I called in, was told all is sorted. I then called in on Monday to confirm, was told that it was not captured and should call on Friday 27/01/2017 as the promotion is only on Friday, Called in today, spoke to Mondli, who refused to give me his surname, said that he does not have too. He said that the special w3as only for last week Friday, you no longer have a P9 and he does not want to give me the Smart xl package and wants to give me a top up package. I requested to speak to a manager, he said that they are all unavailable and will get someone to call me. The initial upgrade was done by Igles ( apparently in Johannesburg. The second by Mpho Ntsoane, thereafter Kgomotso, and then lost count and names of the rest of the people. (Mondli was just classic though). I have been with Vodacom for 18 years now and very loyal. I am now very seriously thinking of moving to Mtn who are willing to give me a better phone on 50 gigs of data.</p> <p>I Vodacom cant honour what I want, please let me know how do I cancel my 18 year old contract.</p>
112 replies
112 months ago
Horrible service from Travelstart and South African Airways
<p>I booked a flight to Durban from Johannesburg via Travelstart. They arrange a flight on SAA on the 29/10/2016. I arrived at the airport (OR Tambo ) well before the flight (At least 45 min). I was told that the gates are closed and I had to book the next flight. They insist that I was late. I contacted Travelstart and SAA to investigate and have since been getting the run around. I have spoken to Numerous people at Travelstart and SAA. SAA contacted me and advised that they are looking at the video footage to confirm that I was at the airport and Never heard from them. I have been speaking to a Manager at Travelstart by the name of Dale Dreyer who says that all he can do is send an e-mail. That all that has happened from October 2016 to date. This is rediculaous, I would just like the issue to be resolve and get my money back.</p>
56 replies
132 months ago
Over 2000 sms's recieved
I started recieving sms's from Vodacom 12 on the 11/06/2015. I have since recieved over 2000 messages.<br> \NGA/Brits/Brits/Brits Mall - Movement (room) NGA/Brits/Brits/Brits Mall - Movement (room) Active at 2015/06/23 09:20:12 at 2015/06/23 09:20:12". \""Movement Yard cleared NGA/Rustenburg/Rustenburg/Rustenburg East - Rustenburg East at 2015/06/23 09:18:11\"". \""Rectifier System cleared NGA/Pilansberg/Pilansberg/Skuinsdrif - Skuinsdrif at 2015/06/23 09:19:08\"". I contacted customer care on numerous occasions"
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (8.333333333333334%)
2 Star
3 (25%)
1 Star
8 (66.66666666666667%)