LV
Laverna S
Active since Dec 2013
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
****py Service
My story is the same as akl the other reviewers. I am waiting for a package out for delivery in Elandsfontein but I am in Cape Town. Have contacted Skynet via Watsapp, email and telephone for the past week an there has been absolutely no response from them. I apparantly was not home for delivery but my delivery address is at work where I am from 7am to 5pm. I am out of money and out of goods ordered. I will be contacting the Ombudsman to lodge a complaint
0 replies
65 months ago
Pathetic service
Was billed 3 times this month. Waiting a week for my refund. No luck getting hold of anyone via whatsapp, email or phone call. I need this money to be refunded.
0 replies
87 months ago
Poor service
Hi there I just received my Edgars statement and they have a new system that you need to open it with your ID number. I tried and for some or other reason it didn't take. I phoned the Edgars helpline and I was told that my ID number is incorrect on the system and that I would now have to send a certified copy of my ID to some or other email address in order for me to access my statement. I think it's ridiculous that I have to go through all this PT after someone on their side made an error. I want my statement.
210 replies
88 months ago
Bad Service
Due to circumstances, I requested a payment arrangement from Nedbank for my credit card at the beginning of Dec 2018. I got a reply from a H. Lekone on 04.12.2018 stating that they we had to finalise the agreement. On 09.01.2019 I sent another mail to find out if the payment arrangement was effective. I did not receive any reply. I sent another mail to the same person on 15.01.2019, still no reply. I received a mail from Nedbank on same day stating my credit card is now in arrears and that I have to make payment. I sent another mail this morning and guess what? Still no reply. This is pathetic.
105 replies
100 months ago
Excellent Service
Just wanted to say thank you to Melissa at Customer Support at Staedtler SA. A real professional who provided quick reply and feedback on a faulty item. thank you again
0 replies
122 months ago
Still Waiting
I did an online upgrade for my cellphone. When the delivery was to take place, the courier was hijacked. Now I have to wait till the insurance pays out. What has this got to do with me? I can't cancel my contract because I've applied for an upgrade but I don't have a new device. Please sort this out
75 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)