KN
Khanyisile N
Active since Dec 2013
25
Reviews
0
Industries
Reviews
25 reviews2 months ago
I had a very disappointing experience at Fahrenheit at Lemon Tree on Friday, 26 February 2026. After ordering takeaway, I realised I had forgotten my card and my phone battery was flat. I politely asked if there was a charger so I could sort it out. Inst
Formal Complaint Regarding Unprofessional and Disrespectful Customer Service Experienced at Fahrenheit Alberton
0 replies
10 months ago
Poor customer service
Dear DStv, I am very unhappy with how I’ve been treated. I paid my DStv account, but I used the wrong reference number by mistake. I sent my proof of payment and called your customer care. I was told that the money will be moved to the right account. You connected my DStv, but the next day it was disconnected again. This has been going on for two weeks. I have used my own airtime to keep calling. Every time, I’m given a different answer or a new reference number. This is not fair. On Friday, I asked to speak to a manager, but the agent named Smangaliso hung up on me. I feel disrespected. I paid for a service, and I’m not getting it. Please help me by: 1. Fixing the payment on my account. 2. Reconnecting my DStv and keeping it connected. 3. Giving me proper service and an apology. I am tired of calling again and again. Please fix this now. ID: 4607180536086
0 replies
10 months ago
CDI Number reference
My loan was approved, but later it was cancelled because we could not get the CDI number reference. The school tried to help me get it from the bank, but we could not find it. The school has a public account and is a registered institution. I would like to ask if there is another way to save the school as a recipient on your system without needing the CDI number reference? Please let me know if there is something else we can do, or if the school can send other documents instead of the CDI number. Thank you for your help. I look forward to your response.
53 replies
11 months ago
Subject: Complaint Regarding Unprofessional Conduct at Soweto Branch on 05 May 2025
am writing to express my deep disappointment regarding the service I received from a staff member named Tshidi at your Soweto branch on 05 May 2025. During our call, Tshidi was highly unprofessional—constantly talking over me and responding in a disrespectful tone when I tried to explain myself. I felt dismissed and not valued as a customer. I have been a loyal client for the past three years, and this is the first time I have experienced such unacceptable behaviour. I believe it is important for management to be aware of how customers are treated. Calls should be recorded and reviewed to ensure that your staff are upholding proper service standards. I hope this matter will be addressed seriously and that appropriate action will be taken to ensure this does not happen again—to me or to any other customer. Thank you for your attention to this matter.
0 replies
13 months ago
Instalment deducted yet the loan has not been paid out.
I app**** for a Fundi loan and signed the contract, but the loan has not been paid out yet because of outstanding information. Instead the Instalment was deducted before the money was paid out.
53 replies
15 months ago
Poor customer service
Today I went to Woolworths Meyersdal to buy their chicken and it was not ready. I asked the lady who was there at their”kitchen” when will it be ready. She answered me with this intimidating face as if I’m bothering her. I asked her if I’m bothering her because she looks annoyed. She said no with the same face and left me there. WOW X2!!!! I felt like I’m in these other shops not Woolies😢
0 replies
45 months ago
Bad customer service
I went to Makro at Alberton and the customer service by the cashier was really bad. I weighted in the que while this lady was servicing a customer. When she was finished I waited for her to say next please but instead I was called by her eyes. When I got to the till she just showed me hand to take out a Makro card. Nothing said to me. I paid and left then she said next with a smile to a gentleman who was behind me. I think she has issues with ladies not men. She is very rude. Time 15:36, store no M24, Pos no 4, invoice no 586, cashier no 4060. Please go through your cameras, wow this is pathetic
134 replies
60 months ago
Rude cashier
Rude cashier. On the 22nd of May I went to Pick n Pay Lemon Tree only to be treaded badly by Lerato. She cancelled my transaction and when I asked her why that’s when we exchanged words. She did not care that I was a customer. That lady is rude and she tried by all means to show me that customer is not king in her books. I’m livid. She does not even deserve to be called a lady.
53 replies
60 months ago
Bad attitude
Today Monday the 10th of May I went to Woolworths Meyersdal at 13:47pm to procure few items. I was served by the cashier called Motloung N Motloung according to the till slip. She was using her eyes and head to communicate with me not uttering a word. She used her head to let me know that I must swipe my card. It didn’t go through and again she used her eyes to let me know I must swipe again. What an attitude at Woolworths. For a moment there I thought I was in these other shops. I’ve been shopping for many years at Woolworths I’ve never experienced such. I was so disappointed. Please sort her out.
0 replies
60 months ago
Closing before time. Nando’s Meyersdal on Saturday closed before 22:00pm. I went there at 21:45pm and they told me they are closed.
Closing before time
53 replies
Review Distribution
5 Star
2 (8%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (24%)
1 Star
17 (68%)