TM
Thandeka M
Active since Dec 2013
16
Reviews
0
Industries
Reviews
16 reviews4 months ago
BANK WONT ASSIST
I am having such a horrible experience with this bank. I made a finger error while making payment and this bank refuses to assist in stopping the payment. I am now stuck with no money because the bank cannot help me
106 replies
10 months ago
THEFT FROM MY ACCOUNT
I don't know this company but they have somehow managed to debit my account twice in one day. Please just refund my money because this is theft
0 replies
14 months ago
HORRIBLE SERVICE
I have never been so frustrated with a company as much as this one. The sheer incompetence is so astounding that I honestly no company would ever beat our government. I app**** on 07/02/2025 and finalised everything on 08/02/2025. Installation was booked for 14/02/2025 (i have no idea why Vuma takes so long to come install). They came and to install but I have been begging Home connect to finalize my activation since almost 12pm. I keep having to call and I receive no feedback. I can't be begging for a service. If I could give half a star I would. I keep explaining that on the day they want to deliver my router, there will be nobody here at home. These delays are something you communicate from the get go, not when I an following up. i never had such issues with MWeb and they were cheaper but Home Connect has shown me just because I am paying abit more does not mean I will be satisfied. I NEED THIS SORTED OUT ASAP
212 replies
30 months ago
Excellent service
Professional, honest, I got just what we asked for. Exceptional workmanship. Work on my vehicle was done in record time and I was constantly updated on the progress of the work being done.
58 replies
42 months ago
INCOMPETENT & USELESS COMPANY
I have reached a point of being frustrated with MTN. No service. I ordered a phone and got a phone that does not work. I am being sent from pillar to post just to have this sorted
0 replies
96 months ago
THE MOST HORRIBLE SERVICE & INCOMPETENCE
My mum was hospitalized in December as her knee was very bad. As always medical aid delayed in stuff and now we are getting letters of demand from service providers. You call the call center and you are short of being sworn at. How do we support black owned business, when the people who work for the business just do not care. The consultants send emails with no subject lines or any information on the mail. The level of unprofessional-ism we have received from this medical aid is appalling. Is it a requirement for an agent to be rude to clients? please advise and attend to claims as you are supposed to.
53 replies
112 months ago
HORRIBLE SERVICE
<p>I cannot understand why is it that as a bank you refuse to assist a client who wants to pay you guys back.</p> <p>I need my settlement letter but I am being sent from pillar to post. The Benoni Lakeside branch, I spoke to a lady who took down my details and promised that my settlement letter will be sent to me. I have not yet received it. I go to your twitter account hoping to get some assistance but dololo, Nex no help. I answer your questions and all. gave my id number but do I get any help no. What is it that I must slaughter before any service is rendered to me? Must I slash my wrists so you guys can see I really need this? Why as a bank do you not have one smooth process for getting something as simple as a settlement letter.</p> <p> </p> <p>I even changed banks because of the lack of service I was getting from you guys. Can I be assisted. please that is all I ****ing need</p>
112 replies
113 months ago
I WANT MY MONEY BAC****
<p>All I ask for is feedback, do I get it no. Instead I am asked to send my new insurance details but somehow they are not getting any of my emails. I am sick and tired of having to constantly call. this is unacceptable. This is part of the reasons I left this damn insurance company. If ignoring my requests makes you think I will not keep calling for my refund, you are ****ING mistaken. </p>
112 replies
119 months ago
service & lack of communication... AGAIN
<p>I am sick of this network. I have spent 31 days without a working phone. I have complained countless times and have posted up on Twitter. I am paying for a phone that I have not fully enjoyed. After I had to fight with Cell C inorder to get some sort of information regarding the repair/replacement of my phone. I am being made to wait a further long time without a cellphone. from the time I upgraded my contract I have experienced problem after problem. I want my cellphone and nobody seems to be f***king interested in sorting thius matter out. I am tired and I do not want to be contacted when it is upgrading time, I will cancle both my contracts and would rather move to a far more expensive service provider. I have dealt with Nelly on Twiter, spoke to a Sechaba mashego(atleast some assistance was provided), I dealt with a tebogo,Yanda & Lerato. I am up top my wits end with this service. I want my **** cellphone or just ****** cancel everything and i move to another network because this kak is not working out for me as a **** customer. I have not sworn since this **** process but now I am ****** tired. I demand that one of these **** managers calls me to cancel this contract because I am better off with out Cell C</p>
106 replies
120 months ago
PATHETIC SERVICE
<p>Thank you very much Cell C for your lack of service. I call just to get an update on my cell phone & all I get is information that could have been sms'd to me. I fail to understand why Cell does not see it as a problem that I must be updated on the progress of my phone. I am still waiting for my update about my phone from Nelly. i honestly do not understnd how do you guys intend on ever keeping me as a customer, if I constantly have to call to get information about something that YOU as a company are supposed to sms to me. I am sick & tired of this f'd up service. if this is how I will be treated, then please nobody must bother to call me for an upgrade this year. I am ****ed. I am frustrated. I am beyond annoyned,paying for service I don't even get. My worst mistake was moving from prepaid to contract with Cell C. With Prepaid atleast you got some service. I fail to understand why we are treated like rubbish. I have had it with your slow & incomnpetent service... infact with your lack of service. The agents you employ don't even takle the time to understand what the issue is. Priscilla kept telling me Cell C does not call the customer, and all I want is my sms communication about my phone. I swear I have had it with this company. You just don't give a flying toss about your customer. Rather tell me you don't want me as a customer & believe me, I know Vodacom or MTN will be more than happy to have a customer who is loyal. Hai rather close Cell C down if this is the service we are being given</p>
106 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (25%)
1 Star
10 (62.5%)