LC
leeanne C
Active since Jan 2014
9
Reviews
0
Industries
Reviews
9 reviews23 months ago
DISAPPOINTING SERVICE
On behalf of a family who eagerly awaited the purchase of a car, their visit to We Buy Cars Germiston turned into a nightmare. Despite the salesperson's casual dismissal of minor issues during the test drive, the true extent of the dealership's negligence became apparent after the purchase. Rushed through the digital contract signing process, the family later found themselves in a dangerous situation as the car malfunctioned on the way home. Ultimately, this family's lives could have been at stake due to the poor condition of the vehicle. Subsequent repairs have cost them almost as much as the car itself, with We Buy Cars showing no willingness to take responsibility, or compensate in some way, for them to at least get back some of the cost thus far. This lack of accountability and disregard for customer satisfaction stands in stark contrast to reputable companies in the industry. By sharing their harrowing experience, this family hopes to steer others away from the pitfalls of dealing with We Buy Cars. It's almost amusing to realize that, through their utter disregard for customer satisfaction, I have single-handedly dissuaded five individuals I know from considering their dealership. And I will not hesitate to continue sharing the negative experience my family member has encountered.
53 replies
31 months ago
no
I am a small sole proprietor business. I have customers who wish to purchase corporate clothing from me. two weeks ago, I sent an enquiry email from my business email. to date no response. for 2 days I have phoned them, the switchboard answers promptly, and from there no one answers. I have sent another email to customer services. still no response. All I can say, is business must be the best ever, that Barons Clothing, does not want to talk to anyone.
131 replies
35 months ago
yes
On the 5th of May, I wrote a review on Vodacom, about my clearscore, where they posted that I missed a payment in March. They then rep**** a consultant would be in touch with me. its now the 22 May, I have had no communication, I still show a missed payment on Clear score. Which, by the way, I did not miss. When I phoned Vodacom after seeing this on Clear score, they went into my account, and agreed I had no missed payments. SO WHY IS the missed payment still showing. I find this a true case of slander. I have also asked Clear score to sort it out, and sent them proof of my payments . what do i do, when my provider ignores this......
159 replies
36 months ago
no
I am a customer of Vodacom, since they first opened in the country. I am in fact, a very good customer. A while ago, I went into Clear score, and noticed, Vodacom, showed me as a missed payment on the 15.3.2023. I never miss a payment, I sent proof of payment to Clear score, as well as phoned Vodacom, who then confirmed I had not missed a payment, and was indeed a very good customer, and they would sort it out immediately. Again, today I went into Clear Score, and guess what, the missed payment, that IS NOT A MISSED payment is still reflecting. I am extremely annoyed, and if Vodacom does not get this off Clear Score, I will be sure to not renew, the two contracts I still have when they reach their term. I have already cancelled two other contracts, that I had, due to the feeling that Vodacom has no interest in me as a client. NOW, VODACOM, AND CLEAR SCORE, Remove that missed payment off, as it is deformation against my character. I will be sure to post wherever I can, about this. I gave Vodacom an opportunity to fix their mistake, which they have not done to date
159 replies
63 months ago
HOMENET SPRINGS
HOMENET SPRINGS. I have never dealt with any company that is so evasive. First of all before you can view a house, you must submit an application. So now, you must apply for something, that you have not seen, I mean seriously, the house could be a disaster inside. And even after doing the application, you still don't get to view. One story after the other. and hiding behind covid19, as an excuse for their terrible, unprofessional service. Your application every time you phone is going to the manager, a week later its still on its journey to the manager, by now I am thinking this manager must live on an island, where there is no communication, and mail arrives once a month maybe. Now you want to view this house you have applied for, but not even allowed to see. So the excuse COVID19. and another excuse cant get hold of current tenant. WHAT, what do you have an agent for if they do not have control of your rental. And than big stories why you cant view, and then eventually they say that the owner has taken the house off the market. Personally they probably gave it to a more gullible person who was desperate and prepared to put up with their bad service. Let me tell you my impression.. its a terrible agency to deal with. Compared to the current agent I deal with this Homenet Springs, should take some tips from them. and i see a lot of bad reviews, so yes, i do believe that they operate in a very unprofessional way. obviously CUSTOMER means nothing to them. I don't often write reviews, but this one, I just had to. People, you are in for a hard time if you want to deal with HOMENET SPRINGS
53 replies
72 months ago
NO
I took a laptop as they made the offer sound so good. the laptop arrived and it was faulty. I phoned Vodacom, and asked them to replace the laptop. the person said that they Do not exchange laptops, and I must cancel the contract, and reapply for a new one. I again switched it on, to see if it was perhaps right, and it was not. I then phoned in and advised to cancel and collect device. the person who took the call then said, but cant they send me another one, I said no, they should have sorted my problem out on the first call. Anyways the cancellation was logged about the 14th of March, they did not collect and we went into lock-down(they had nearly 11 days to collect before lock down). I did phone them, and complained because I was been billed, while it was in my possession. they said I would be credited once the laptop was collected. we then went into level 4, and I phoned again, and they said Ram would collect. I have phoned twice since level 4, and 17 days later into level 4, I still have this laptop. and am still been billed. Vodacom excuse, that it is RAM, who is delayed. they are able to collect now during level 4. I am disgusted with the way I am been treated by Vodacom.They are extremely efficient when replacing a contract, you basically get your product within 2 days. Its now almost two months, and I still sit with this product, which is also costing me insurance, as well as the contract value. well VODACOM, Just like you are not collecting your product, and continuing to bill me, please be advised, I will not pay my other contracts, until you have collected this piece of rubbish and credited my account, both with the bill for the cancelled contract and all the months you have billed me, as well as credited for the insurance on that same item. I have waited for you to collect your cancelled product, so now you can wait for me to pay. and I may also take 2 plus months to pay, and if you cut my phone, nonproblem, I will get a PAY AS YOU GO SIM. Also please note, the 5 contracts I have with you, I WILL NOT RENEW AS THEY EXPIRE. I AM DONE WITH YOUR BAD ATTITUDE TO A CUSTOMER WHO HAS BEEN WITH YOU SINCE THE BEGINNING OF YOUR ENTRY INTO THIS COUNTRY. And in fact if this product is not colleced by the 20th of May, You can cancel all my contracts. I am the consumer, and do not have to tolerate been treated in this way, after been your customer for nearly 20 years. LEE=ANNE MARE
315 replies
78 months ago
TERRIBLE INTERNET SERVICE FROM TELKOM
I have been with telkom for on 6 years. a landline as well as uncapped wifi. I have had nothing but problems with my wifi. i changed from a 4mgb speed to a 10. even worse. I recently changed my fixed line to an LTE line, as I was told this should solve my problem. my problem is not solved, I am so frustrated. my internet goes on and off intermittently. I pay R800pm for a service that is not satisfying me at all. we log calls, they get esculated, but the problem is not solved. I Do not know if they are throttling my service, or what they are doing. I AM TOTALLY FRUSTRATED.
0 replies
126 months ago
fantastic service
My husband and I recently decided to become an Uber Partner, The process is quite time consuming. However, I just want to thank Uber Johannesburg and the whole team, for their absolutely fabulous response and feedback time, whenever I had a query. We are so often let down by bad service, that when we receive good service, we are so taken aback we forget to say thank you.<br> UBER and team thank you... you guys can teach some of these companies in SA,, how to give GOOD SERVICE... <br> many thanks<br> Lee-Anne Corlett
0 replies
132 months ago
SICK AND TIRED
Vodacom have done nothing but mess me around, since I upgraded my contract. on upgrade, I was quoted R539 for Samsung 6 edge. the flat arrived. it was one battle after another. than I was told by the manager, the flat is better than the edge etc etc. I couldn't have been bothered to argue further. and took the flat. my contract was supposed to come with 1 gig for the next three months. I am now almost a month into the new contract, no gig. I have logged 3 calls. I have now advised them I am not interested in listening to anymore of their stories and apologies. THEY ARE IN BREACH OF CONTRACT. if I do not get 24months free gig, I will no longer pay this contract, as it is not the contract agreed upon.
76 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
6 (66.66666666666667%)