NM
Nonhlanhla M
Active since Jan 2014
33
Reviews
0
Industries
Reviews
33 reviews46 months ago
I was looking for a maternity benefits cover and had received a great service from Sanele from Sales Dept who explained how it works
I was looking for a maternity benefits cover and had received a great service from Sanele from Sales Dept who explained how it works. I was really impressed about the service received and signed up to take the policy, however, I was discouraged by the local public hospital and ended up having to cancel. I then spoke to Pushca, who not only was sincere in retaining me but very professional in making sure that I had all my basics covered in terms of scans and meds needed for the growth of the baby. Unfortunately, I requested her to proceed with the policy termination as it wouldn't serve its purpose 100percent. My interaction with both consultants was exceptional, may the company allow them to reach their full potential and be rewarded accordingly ☺️
134 replies
76 months ago
Unsatisfactory Service!!!
Gauteng Couches has left commuters stranded yesterday afternoon after an instruction was given to the bus driver to woodmead number 2040 which is a last one for the day to go fetch other passengers from Lawley. This has sparked frustration as commuters were forced to borrow cash to use alternative transportation and requests for lifts which is truly unfair and unnecessary. Most had to stay behind and keep on waiting for a spare bus that was sent out. Mike who is a instructor was contacted and advised about the matter and all he could say was there was a breakdown, however, that didn't give him a right to endanger people's lives as he had an option to get the first bus to do the rounds. The fact that there was no representative to advise of what was happening was totally disrespectful and belittling to the commuters of Orange Farm, Sebokeng, etc. These are the same people that are loyal customers for years and use the service. The management must find better ways to deal with such chaos in future, it would be much appreciated if all the affected commuters can be compansated for the inconvenience caused. We can no longer stand and watch when our people are being disrespected like this, because this company is where it is because of them.
0 replies
76 months ago
Fantastic Service
Good Day, Compliments of the new Season, I would like to compliment John,/Mzwakhe for an excellent service he has offered me in a particular as a new commuter from Evaton. I started boarding yesterday from 4:40am from the location and he was kind enough to advise of the cash fee and how the service works. This morning, he offered to wait for me while I go buy a tag @Ennerdale bus exchange spot as means to assist me save funds. He is quite friendly towards all commuters as well. Trust his efforts will be noticed Regards, Nono Mbatha
0 replies
77 months ago
Fantastic Service!
I would like commend Tsika from Total Sports Carlton Center, as he was very enthusiastic to assist my husband and son get the correct sneaker sizes. We visited the store on 07 December 2019 and he couldn't find them and requested that he'd contact him once he has turned the store up side down LOL. We received his call this morning, although the shoes weren't available but we appreciate his honesty, willingness to assist and going an extra mile for us. His awesome service and energy has made us to want to do our shopping instore. May his efforts be recognized as it's individuals like him that keeps the business going. Regards, Nono
0 replies
78 months ago
Awesome Service
I would like commend Warren from Vaal Engen, his is always friendly and willing to assist. His awesome service and energy makes us to always fill up from that garage. May his efforts be recognized as it's individuals like him that keeps the business going. #BlackFriday Regards, Nono
0 replies
78 months ago
Awesome Service!!
I would like commend Emily from N12 Zuurbekom, she is always friendly and willing to assist. Her awesome service and smile makes us to always fill up from that garage. May her efforts be recognized as it's individuals like her that keeps the business going. #BlackFriday Regards, Nono
56 replies
79 months ago
WOW SERVICE!
<div>Dear All, Trust you are well. I would Ike to commend Annie and Mpudi for going out of their way to help me receive my parcel which was ordered on 2 October. When I contacted the call center on 9 October as irate as I was Annie managed to calm me down & assured me that it will be delivered, even gave me the drivers name. She contantly kept me updated even on the following day. Now when the driver was on his way to deliver at my workplace on 10 October, he's car broke down and instead of making excuses, he decided to walk for 40 minutes just to complete the task and keep their promise. I was really humbled by that and happy to see that we still have customers service centric individuals who still care. Thank you guys and keep it up!! Regards, Nonhlanhla Mbatha </div>
105 replies
80 months ago
Unsatisfactory service
I had purchased a hash brown & coffee meal, a happy meal and two big macs on 24 August 2019 and had when I got to my destination, I noticed that the hash brown and a kiddies juice wasn't in a bag. I logged the query on the App and also phoned the Customer Service in the week as they don't operate on weekends to my surprise I have never received any feedback whatsoever. I am really disappointment at the service I had received from the Beyers Naude North Johannesburg and will never stop there anymore. Clearly they don't pay attention and careless about customer service. Regards, Nono
0 replies
86 months ago
Bad Tourism Experience
On the 30 March 2019, my family and I decided to take a quick break from the busy Joburg to Durban. As we were driving we felt a need to stop by and as my husband was tired of driving, we searched for a nearby accommodation and Village Lodge Harrismith was along our way. As we reached the destination around 23:30 PM, there was no receptionist and I ended up calling ********** and the lady gave us a number of the person that was in the premises to dial. Then the receptionist approached my husband, who said they only accommodate two people in their rooms but we were traveling with our boys, aged 8 and 2. My husband tried to reason with the guy, who wasn't willing to break his law even thou he saw my kids and offered to pay more but he didn't budge, he instead referred us to other places as he claimed that his manager would disapprove. The website didn't say anything about their rules and we wouldn't have wasted petrol, time and mileage trying to reach the place. I then phone the lady again in Pretoria, who apologized as she works at a different branch and said such rules didn't apply at her work place. We had to look for another place in the middle of the night. I am so appalled with the service as, firstly it's companies like these that contribute to the HIGH ROAD ACCIDENT RATES, secondly the fact that they turn children away, thirdly, no tourist would appreciate such harsh treatment. May the management look into this matter and be flexible with rules if you want to make money in the Hospitality industry. No one wants to drive tired with kids. Think safety first, Easter is around the corner, please show some South African love! UBUNTU Regards, Nono
0 replies
90 months ago
Unsatisfactory service
I am utterly disappointed of the service I just received from Jurie in BMW Sandnton this morning. I phoned in asking if they have 1series available as I am currently looking to trade my vehicle and his response was "WHAT IS A 1SERIES? and I said the model but I could sense that he wasn't willing to assist let alone make 'SALE' Businesses loss profits because of consultants like him., if he isn't willing to assist clients, he might as well quit. Regards, Nono
0 replies
Review Distribution
5 Star
15 (45.45454545454545%)
4 Star
1 (3.0303030303030303%)
3 Star
0 (0%)
2 Star
3 (9.090909090909092%)
1 Star
14 (42.42424242424242%)