Active since Feb 2014
The thing is I never ever experienced this issue before. It was the takealot then and the takealot now. How is it possible for takealot not able to change the delivery address within 1 min the order were created?? walk out from a shopping centre and then moments later I realise the wrong item and quess what, no no no issues exchanging that item. Back then I never had issues to cancel an order created by mistake. I received takealot.com correspondence that the order will be send to the incorrect address 3 x times and failing to accept order at my old address the order will only return to the warehouse and by then a cancellation are valid. The next correspondence from takealot.com wrote I will receive an sms when the order is out for delivery and then I must follow these steps and only then the order can be cancelled. I can’t believe my eyes this is the stupidest system I had ever heard of in my entire life!!!
Guess the way these days we are paying for inconvenience. The thing is I send them an email inquiry for quote. Never got back.... Companies are quick to jump on the band wagon for money but you find yourself paying for inconvenience when it comes to service
I paid this comany to trim the hedges, level the ground and redo the paving, do landscaping and garden service. I was left with shoddy workmanship and half the work weren’t completed. He emailed me his T&C which cut outs the work that he chooses not to do. I won’t go into much detail but please watch out for him. He wants 70% payment upfront, receives the money and makes shortcuts. He then hold you to ransom, to say the client refuses to pay, client not giving access to property, etc, in other words he won’t return to fix or finish the work and threatened me with litigation. He wrote me he will rip me apart should I gosocial and he shoots a 375. He removes negative reviews from his website only to show positive reviews which I believe are mostly fabricated who knows. I have all the pictures, whatsapp evidence, etc. BIG RED FLAGS WATCH OUT PLEASE!
QUOTED TEXT: (26/01/22) 15:41pm Good day, Please note that I asked Sharon to send you the refund procedures, unfortunately we cannot accept the EFT payment. Show quoted text UNQUOTE: And days went by and not a word from The Courier Guy! QUOTED TEXT: (28/01/22) 14:27pm We have set out procedures that need to be adhered to. I understand that you made a payment ( and your frustration) and I have emailed.... to get in contact with you regarding the refund. UNQUOTED TEXT: Again days went by and not a word from The Courier Guy! Not a single employee did anything. I made a telecom and had a lengthy conversation. I send the requested bank confirmation letter with my ID. FYI I phoned and make sure they start the refund process. QUOTED TEXT: (28/01/22) Good day Deon Thank you so much. Will hand in today. UNQUOTED TEXT: They know the urgency... will hand it in today. Not now....but today! Since the the 21/0122 to 31/01/22 no refund! Loosing my pose and my money from.my business die to them should be a crime in my eyes! QUOTED TEXT: (31/01/22) 15:06pm Good day Deon I have handed in your refund to accounts and I explained the urgency. It will be processed by Wednesday. Show quoted text UNQUOTED TEXT: MORE THAN 2 WEEKS FOR REFUND????
The worse experience I had ever had in my life!! This is how my nightmare started... Last week Saturday I made an EFT payment to The Courier Guy's account. Online payment were not possible due to online complication. I explained them this. No advise no solution! I was given the EFT option before, but this week it became a major problem! I emailed the POP on Saturday night. Monday came and went and I received no email from The Courier Guy! The sales lady eventually emailed me after I exhausted all my emails. She was kind of rude in a sense asking for the POP. I send it again with the quote. I then had to follow up again and again including more staff in copy. No response from either of them! Again I send more emails to all the staff from my inbox, and recieved none in reply. I eventually got one last email from the sales woman at the end of business day. This was her email: Please note that I asked .... to send you the refund procedures, unfortunately we cannot accept the EFT payment. Then all of sudden they all went dead quite like a ghostship! I send more emails. We are now at the end of the week and with no refund. I have all the emails saved. What will the public do differently if they were in my shoes? There is three sides to the truth. Mine, their's and the truth. I am 47 years old and I can honestly say that I am shocked with their service or should I rather say No Service! I am unable to think what the internal problem may be at The Courier Guy?? I lost complete trust.
I purchased my order on the 26th September 2021 from Maanica. I have made many attempts to write and phone Maanica but to no avail! I tried contacting Maanica today but no awnser but a annoying voice prerecorded voice repeating itself! I tried several times and gave up. Maanica got some explanation to do. They are a whisper away from being thieves! I can bet they will never commit to refunding me or any other misfortune buyer! We need urgent awnesrs from Maanica or legal action should be taken. Bring Maanica to task!
It is unfortunate that I write this poor review today. One shouldn't be inconvenient when one pay for service. As far as I know Vox have Exza to chase the wiring for their clients. The first time around the Exza company delivered what seemed like the poorest workmanship I have seen. They lifted paving to bury a line but did a horrible job when they tried to replace the paving. We wrote them before explaining the condition they left us with. Exza came around the second time with Werner and the wiring were done professionally as far as I could see. Well done Werner! The paving on the other hand were exactly in same damaged state as what Exza left it the first time around. I make it known to Exza that once you breakout paving, the cured grouting mixture that anchors the paving are broken as well. My paving is a mess and it doesn't fall short of the poorest workmanship I have seen before! Exza should atleast have a professional paving company on site that have the skillset to bring the paving back to it's glory days. Awaiting Yours,
Hi Hello Peter, After much frustration and continues follow-up with company 'The Cross Trainer', I finally received the response below Quate: Good day Deon Hope you are well. Please note that I have received feed back from New Balance today as they have looked into the claim and they have advised me that the defect is not a manufacturer defect and they will not be able to exchange the item. Unquote: I am still trying to understand this ridiculous investigation! BOTH SOLES FROM THE 'NB TRAINERS' CAME APART and my daughter had used the trainers for a short time. This isn't about the money it is about principle. I will therfore inform the public strongly to avoid shopping at The Cross Trainer outlet at the Pavillion. They are quick to make a sale, however, they turn a blind eye should one suffer a defect with a product one purchase from the store. And when such time come when you return your defected item., then it becomes your duty to follow up and that takes much of your time. I had only received a response from The Cross Trainer company after the first review on Hello Peter. I am alarmed to how one get treated. I will never ever part from my money again. It is the public decision to support the Pavillion store but I can say that you will pay for inconvenience and not service. I rest my case.
Dear Cross Trainer, I am writing to inform that I purchased NB shoes for my daughter at your Pavilion Westville Durban store. I have been dealing with Eugene for a while now. I have visited the store numerous times, made phone calls and I receive the same old story over and over again! Eugene response are the same, “I emailed the POP, pics to the head office as well as supplier but I am awaiting reply” A month later and today the same old story from Eugene again...! The soles for the NB trainer shoes came apart and I believe that it should either get repaired or replaced by Cross Trainer. I am unable to understand your company policy it makes zero sense! I have paid your company for inconvenience! Looking forward to your prompt response. Awaiting yours, Helaine Cilliers Mobile: 072 208 2028
I have lost total confidence with the Carrier brand. I will ignore this brand for the rest of my lifetime. I have read other negative reviews for the Carrier Brand added to hellopeter. I have changed aircon brands (Breeze an Samsung) and it is only Carrier that persist with technical issues. The Carrier tech was kind enough to visit my home and said it doesn't matter the age the air conditioning unit but the ongoing problem isn't normal. I was delighted to hear that Carrier will send a company to diagnose the Carrier Aircon. I was contacted by the company that Carrier had nominated but I was extremely disappointed when I was told to pay R500 for the call out fee. It is hard for me to write a poor review but my concern must be stated that Carrier is poor compared to that of other Aircon brands. One should take note the aspects for the reasons why a single unit will continue to leakbuckets of water over one's floor. Again this paper trail of ongoing problems with Carrier and their manager had led me to steer far away from them.
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