LS
Leandi S
Active since Feb 2014
7
Reviews
0
Industries
Reviews
7 reviews118 months ago
Will never make use of RAM Hand to Hand Couriers again
<p>I will never make use of RAM hand to hand couriers again!! They are very unprofessional and dont care about client service at all... The had to deliver a package for me and I asked them to deliver before 2pm, when I phoned to follow up on what time the package will be deliver they said that it will be before 4pm...</p> <p> </p> <p>I had to speak to several agents only to realise that not one of them actually knows what is going on. I asked them to make a note on the delivery note to have it delivered before 2pm, however this is overlooked.</p>
53 replies
130 months ago
Making sure the customer is satisfied
I would like to give a HUGE THANK YOU to ALISTOR SURIYAH for going the extra mile for me and dealing with my query and sorting it out asap!<br> Absolutely fantastic and so wonderful that you can take a highly annoyed client and turn the whole situation around and put a smile on the client's face again.<br> THANK YOU THANK YOU THANK YOU
75 replies
131 months ago
Friendly service and going the extra mile
Good morning<br> <br> I would like to send a huge shout out to Edgars Clearwater, we went there last night after work in a rush to search for a specific white top and we asked one of the ladies to assist us and they went out of their way to assist us. Running from the one side of the store to the other side to assist us and to make sure that we walk out of there with a smile on our faces.<br> <br> I never got their names, but I think they deserve a big thank you for going the extra mile and showing a great example of outstanding customer service!<br> <br> Ladies thank you so so so much!<br> <br>
75 replies
132 months ago
Sheet street not assisting at all!!!!
Good afternoon<br> <br> I would like to raise the fact that I am very unhappy with the service that I received from sheet street up until now.<br> <br> I received a card in the post and a letter to say that I should sms my name and id number to the number supplied in the letter and they will respond with my credit limit and then I must just go to one of the stores to activate my account.<br> <br> So about 2 week s ago, I went to the store closest to me and the lady was very helpful, however when she phoned head office we were advised that they are closed, she then asked me to come back another day and she will gladly assist.<br> <br> So then yesterday I got a chance to go past there and once again the ladies at the rand ridge mall store are absolutely amazing and they got on the phone to call head office, only to be told by head office that the offer expired and is no longer valid.<br> <br> However I have a sms that was sent to me on the 29th of April, 18h40, saying \Sheet Street account approved. Limit is R****.**. Take ID and the sms/email to your nearest store and quote ref N2860050. Offer expires 28/07/2015"<br> <br> So this makes me think that head office doesn't want to assist and don't want new clients..."""
76 replies
133 months ago
Greedy and very bad service
A while ago me and a group of my friends, we were 8 people in total, went to Sakura in Blackheath to go and have some nice sushi. Now because of past experiences we knew by now that we don't go there for good service but we go there for the food, because the food is really nice.<br> <br> However, we refuse to go there ever again, this was on a Friday evening and as I said we were a group of 8 people, which is not a big crowd. The service like usual was absolutely terrible, the lady was there to serve our first drinks and then after that every time we wanted something we had to go and search for someone to assist us. When it got time for us to eat I got really excited because I knew at least I'm going to enjoy the food, only to end up in a situation where some of our food got to the table and one of our friends never got her food, by the time all of us had already finished our food she only got her food. then it was time to pay the bill, we did give a tip of R26, I will not give more because of the poor service. then the waiter has the attitude to ask where her tip is, when I told her why I am not giving her the 10% she turned her back on me and walked away with massive attitude.
0 replies
133 months ago
Bad service all around
I would like to raise a HUGE concern that I have with FNB, for quite some time now I have going on and on about switching to FNB from Absa, no I have been with Absa for the last 8 years so switching to another bank after actually being very happy with Absa was a huge deal for me. But I did it, did my online application and all the documents as requested, but up until now I have only received terrible service from FNB, they send you the same sms everyday instead of just informing you what is outstanding, they send you the same sms, \please send id and proof of residence"which I did about 4 times"
76 replies
134 months ago
Yolana the Star of Suzuki Northcliff
I just want to give a HUGE thank you to Yolanda from Suzuki Northcliff. She is such a big asset for the branch. My car had to be booked for a service with them, and having a tight budget I emailed Suzuki Northcliff about 2 months before my car had to go in to find out how much it will cost and so on, Yolanda was the one responding to all my queries and she treated so good. Suzuki Northcliff don't ever let go off Yolanda, she is a wonderful person and I will gladly bring my car back there for her next service as long as I know that Yolanda will be there to assist me. Yolanda thank you so so so much for going the extra mile for me and for treating me in such a good way, you make customers feel welcome and at ease.
76 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (42.857142857142854%)
1 Star
1 (14.285714285714286%)