Active since Feb 2014
Please Check your Bank Transactions, these guys will debit your amounts without you knowing. My Account has been debited with over 4 different transactions ranging from R195 - R300 and when am making a follow up they said i signed up for discount electronics that i dont even know of. When i requested for a Refund they said there is no refund whatsoever. I think its one company operating in two names; @hitechshopprgo.com and @shycounters.com
I bought a Mobile Vending Machine for one of my shops, I registered the Device and it gave me the Banking Details to load first deposit. I did on my FNB online Banking and it said the Account and trying to load is a Public Recipient and must select from the Public Recipient List, i did that and put reference as my Machine Number. I thought it will be active automatically until i had to call after 24hrs, i followed their whatsapp process of sending id and proof of payment. Everyday from three days have been calling and they say i must a Proof of Payment with a Branch Code, how possible is that from a Public Recipient. The last Manager i spoke to for 36 mins told me that they cant refund me until i get the proof of payment with a Branch Code, i told them even my Banker will not be able to give them that. I have a machine for a business sitting on my table with money inside but locked cause Flash want a Proof of Payment with a Branch Code. I asked the Manager that does you see the Money in your Bank Account with the Reference Number, she confirmed she saw the money but without that proof my machine will still be locked.
I think this is one of the useless Online Store ever existed. I ordered a Battery in and this is the order Number #000076092; that was placed on 6th of October 2022 until today no delivery. I have tried to reach out and no luck. I think they scamming people left, right and center. You call the number on the website, you cannot get through, send emails to support@manicaa.com no response and left with no choice but you had actually paid for the ordered product.
The Property has disconnected prepaid Meters from their Headoffice as per Property Manager Lucas, for Outstanding Rental Balances. I feel this is not right as no notice was given to the tenants about the disconnection move. On top of that no Tenant was given a COVID_19 discount, Lockdown is a National Disaster and every business should feel the pain. Why does it have to affect small companies, does the government know that or it is their plan also. We have been paying the 3/4 Rentals for the Lockdown months and now you get your meter disconnected. So the question lies, are we going to pay for this month or not at all as the last week of the month was in Dark City?? Is there any board that regulates the Landloard/Tenant dispute or its only EFF who does that. They can be contacted its not a crime like what we did at Vodacom.
I have been staying in the Building for over 10 years and paying my rentals fully under the estate agent. I have 2 apartments one is my office and one is my residential and my business was hard hit by lockdown as we are in Hospitality and Events Services. I have maintained to pay R4,000.00 per month per unit for all Lockdown months. On Wednesday my meter was blocked from Headoffice and i spoke to Lucas (Group Property Manager) and he said he will not reconnect the Meter until i pay R1,710.00 and i asked if i hadnt been paying for the entire lockdown then he said, i quote "there is nothing i can do my friend, you have to pay); we have been in 4 days without electricity which is prepaid and i dont know how long it will take. So for over 10 months i have paid over R80,000.00 and get my meter blocked for R1,710.00 as per my Estate Agent. We were not given any Lockdown Discounts, and besides all that we have to pay full amounts. Is it a legal right for a Landlord to switch off lights under any circumstance even worse during Corona. Does the Government know, professional Board or any other agent that regulates victimization by estate agencies.
I am a first buyer at Auction Nation Kempton Park and the experience was not good at all. I bid for a Car on Tuesday's 17/07/18 Auction and paid the full amount as per pro-forma invoice later that night. Before we left the auction, i asked the ladies about finishing the payment as per pro-forma invoice, she asked me which bank are we, and responded FNB and she highlighted their FNB account on the Invoice and said it will reflect same time if we pay to that account. Wednesday morning, i went to Auction Nation Kempton Park around 11H00 and when we arrived they said they need to verify and check the payment. The reception lady requested for a Proof of Payment in which i re-emailed her same time using my phone after my finance had already email to them. We waited for about 30 mins and ended up asking if we would be helped or not, she then called their Finance and she responded that they can see the amount on their Holding Account but cannot release the vehicle as the amount has not fully reflected. Then their finance said tell the customer to go back and come tomorrow morning, we asked to speak to their Finance and he came and said they cannot help us because the money hasn't reflected, what if we go back and reverse the amount whilst we have collected the car. I asked what is the point in requesting a POP if they will not use it, and why are advised to use the FNB banking details if the money will only show after 24 hrs as their so called policy. I called my bank FNB to check on the progress of the transfer, they said the money has already been paid to Auction Nation Account, i asked my bank manager to speak to them and they now changed the story to say they only consider their Ledger account. And on top of that, The Finance Director and his Manager said they don't accept POP as proof of payment, they believe their system. We waited from 11H00 to about 15H30 and clearly no one was trying to help us. We were left like we mean nothing to their business, shifting blames to one another. As a business man like them, Auction Nation employees don't care about other people's businesses they only consider themselves as big bosses and everyone has to bow to them. If a bank or any other business in South Africa accepts a POP as proof of Payment, what is so special with Auction Nation who does not accept it. Their Manager will tell me about authorizing millions of Rands everyday, that's non of my business, the fact that i paid for a car technical makes me a client and should be respected. I think the entire staff at Kempton Park should undergo serious special customer relations, the service there sucks big time. Now we have to wait and hear from them, cause clearly there is nothing i can do.
I have a problem with Samsung, I have a Samsung J1 Ace that I bought in 2015. It has been working well until some few weeks back where it showed a blank white screen and later showed a black screen written some information. I took it Samsung Sandton and asked them to check for me, they said it’s a software problem that has been reported with J1’s so they will book it in to be fixed. I asked them if I have to pay any amount, they said to me they will check the Warrant, if my phone is out of Warranty they will not fix, they will send me a quotation then I should approve before they start fixing. Then I received a quotation and clearly it showed me that the phone is out of warranty, I was quoted to pay R1600.00 for the phone to be fixed and R200.00 for rejection of the quote. I then rejected the quote cause the new Phone J1 is around R1400.00, now Laura called me, the Head of Customer Service and said I will not get my phone because I have not paid that R200.00 My problem I will not pay and will never pay that R200.00 for rejecting the quote, I have the following reasons:- 1. No one bothered to explain to me that I will be charged R200 for rejecting the quote or whatsoever from Samsung for not allowing them to do the Job. 2. I will not pay for assessment done by Samsung on their Samsung Device. 3. What’s the point of taking devices to Samsung Shops if they will not be able to help consumers.
I don't know whether am bringing this to the right person, I went to the mentioned Sasol Filling station and the service there was not good. Before I started my own company I used to work for another filling station and we were always been trained to do great service to our clients. We had a Mystery Customer who always checked around the places and provide feedback about the service that he/she has seen at a particular place or station.<br> I walked at that Filling station and I grabbed a Buddy Coke and a Pie, when I was at the pie counter the server was not that helpful, I was asking the pies they serving and what I was given was not how I expected it and to make things worse, she wanted to serve a customer behind me and the customer a white gentlemen had to say please finish with the customer first. I went to the cashiers and I had seen that there is a special for a 330ml coke and 2 pies that is currently running and the cashier did not even tell me about it. So to me it's not how customers should be treated.<br> I passed next to the waiting room, where attendants sit and relax, its glassed so that they can see what is happening on the Forecourt, it was dirty like a Pig Stale. From out
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