FJ
Fiona J
Active since Mar 2014
15
Reviews
0
Industries
Reviews
15 reviews8 months ago
Ladies if you are looking for an appliance that will not only make life easier and protect your hands, but will save a marriage too, then a Defy dishwasher is your answer
Ladies if you are looking for an appliance that will not only make life easier and protect your hands, but will save a marriage too, then a Defy dishwasher is your answer. I can't live without mine, and my marriage definitely wouldn't have survived without one either!
0 replies
31 months ago
Still unresolved months later
I wrote the below review in August. Still awaiting months later. Terrible service. No attempt to make things right. 'I placed an order in August for 5 items. One of them was a kiddies table which on their website says is 480mm x 730mm x 730mm. Instead they delivered to me a table that is 570 mm X 500mm X 440mm which is the small table. In addition they left out 2 items. When I queried it, they are charging me a handling fee of 15% because of THEIR error with the table, and have not addressed the two missing items. What an absolutely unprofessional horrible experience. Every time I order from them its a night mare. I should have learnt my lesson the first time and not ordered again. Please save your money elsewhere and don't waste your time. No amount of emailing, and logging queries has resolved my issue, it's like communicating with a illiterate person on the other end.'
393 replies
31 months ago
Still awaiting refund for wrong order done months ago
I wrote a review in August about Snatcher. Review below. It is now October and still awaiting for them to resolve the matter and refund me. Stay away from this company, wondering whether the positive reviews are ****, since their service is so shockingly bad. 'I placed an order in August for 5 items. One of them was a kiddies table which on their website says is 480mm x 730mm x 730mm. Instead they delivered to me a table that is 570 mm X 500mm X 440mm which is the small table. In addition they left out 2 items. When I queried it, they are charging me a handling fee of 15% because of THEIR error with the table, and have not addressed the two missing items. What an absolutely unprofessional horrible experience. Every time I order from them its a night mare. I should have learnt my lesson the first time and not ordered again. Please save your money elsewhere and don't waste your time. No amount of emailing, and logging queries has resolved my issue, it's like communicating with a illiterate person on the other end'
0 replies
32 months ago
WASTE OF MONEY AND TIME
I placed an order in August for 5 items. One of them was a kiddies table which on their website says is 480mm x 730mm x 730mm. Instead they delivered to me a table that is 570 mm X 500mm X 440mm which is the small table. In addition they left out 2 items. When I queried it, they are charging me a handling fee of 15% because of THEIR error with the table, and have not addressed the two missing items. What an absolutely unprofessional horrible experience. Every time I order from them its a night mare. I should have learnt my lesson the first time and not ordered again. Please save your money elsewhere and don't waste your time. No amount of emailing, and logging queries has resolved my issue, it's like communicating with a illiterate person on the other end.
131 replies
78 months ago
Accomodating service at The Square Hotel
Hi, I went by to the square hotel this sunday with my fiance to view the wedding conference facilities. We were attended to by Leonard. He was so helpful and accommodating to us. He took his time and didn't rush us, answered as many questions as he could and definitely made a good first impression. #BlackFriday
0 replies
117 months ago
Terrible phone
<p>I was convinced to take the Sony phone by the MTN consultant. It turns out there is a fault with the phone, which means the phone will go dead all the time, despite being charged and will only come back on if it is plugged to a power source. Gave it in for repairs, and almost a month later still no phone. I think i should get a credit for the month and a replacement phone, as I need my phone for business. Or if the phone has a fault, allow me to take another phone for the same value. This was my first direct contract with MTN and it has been a terrible experience. lesson learned the hard way. I've been emailing the customer care and I've been told to go back to the store, what for exactly, I'm not sure. I need a phone, can you just give me a phone so that I can get on with my life???</p>
53 replies
122 months ago
Bad service and waste of money!
I'm so disappointed with Star Sat and Top TV. My mum has this subscription and she loves watching her shows. Yesterday on her wedding anniversary ( a year after my dad passed away) her star sat decoder stopped working. She called the star sat office and advised them that she was not able to watch anything, and was told by an unhelpful attendant that Lee's Electronics would come and check it out. The guy was there for 2 mins, and all he did was say your decoder is not working, informed her that star sat have had problems with their decoders, and many peoples decoders not working, the consultant should have told her that all she needed to do is take in to the Phoenix Plaza branch and they will give her a replacement new decoder. <br> And then he charged her R300 for that pathetic call out. He said it was their policy and he could not change it, even though the consultant gave my mother the wrong information. Then she had to take her decoder to the Phoenix branch to swop it out. My mum is unemployed, she does not have money to waste in such a way. She was so upset when I got home that she had to pay R300 for nothing. We demand that star sat refund us the R300 paid to Lees.
75 replies
125 months ago
TELKOM NOT FIXED ADSL LINE FOR 5 WEEKS
We use a Telkom ADSL line to support our telephone management system with our ISP. Line number 032 944 1535.<br> In the middle of December, our telephones went off. We checked with our ISP and they tested the modem, tested our other lines and proved that there is a fault on our ADSL line. <br> So we logged a fault. Telkom said they cannot do anything, and we must refer to our ISP. <br> Again the ISP checked the line and proved that there is a fault on the telkom adsl line, since they connected the modem to the second adsl line and it worked fine. So the Telkom ADSL line used for our telephone management system was faulty. Logged numerous more faults, even insisted we will pay just to get telkom to look into the fault and they have refused. This is killing our business, we don't know what to do. They just refuse to fix the fault on our ADSL line. The latest fault we logged is 523CNK181215. Still no news yet. We don't know whether we should just apply for a new ADSL line or what to get this sorted. We are now forced to get fibre cables done, because after 5 weeks, Telkom just refuses to help fix the technical fault. Useless waste of time, Spent hours on the phone begging for help. :(
75 replies
125 months ago
Query since August 2015 unresolved
I contacted Altech Netstar in August 2015 to advise in writing that our banking details have changed. <br> The guy I spoke to barely spoke proper english and at the time I knew he was hopeless. Anyway I went through the procedure with him and insisted I get confirmation that the banking details on the system was changed. NUR47714<br> <br> I received this email on 17/08/2015 from [Email Removed]<br> <br> GOOD DAY, <br> THANK YOU FOR YOUR CORRESPONDENCE WITH ALTECH NETSTAR. WITH REFERENCE TO YOUR REQUEST, PLEASE BE ADVISED THAT THE BANKING DETAILS HAS BEEN UPDATED TO FNB CURRENT ACCOUNT AND WILL BE EFFECTIVE AS OF YOUR NEXT BILLING DATE ON THE 1ST OF SEPTEMBER 2015. FOR FURTHER ENQUIRIES KINDLY CONTACT OUR CUSTOMER SERVICE DEPARTMENT.<br> Kind Regards<br> Manjinwa Nxumalo<br> <br> However each month, we are getting debited on both our new banking details and our old banking details. <br> I contacted Altech now again and after speaking to again such poorly english speakers I got no joy. This is such horrible service and I'm no closer to resolving this. After spending an hour on the phone getting pushed around the guy tells me I need to speak to someone else, and then the call just rings off the hook.
75 replies
129 months ago
Did not issue credit
We have been trying to cancel our fax line since Feb. We have also been paying for this since then, despite asking numerous times for a credit as well. I posted a complaint to HelloPeter and received Telkom's standard response that the matter would be corrected. To date we have not received our credit. I got a call from a lady on 041 505 6213 and told her we still waiting for the credit, but no response from that either. <br> Seems to me that Telkom issues automatic responses, but really it does not amount to much, if we have not been given a credit for a line we tried to cancel since February 2015. <br>
75 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (60%)
1 Star
3 (20%)