RV
Riaan Z
Active since Mar 2014
10
Reviews
0
Industries
Reviews
10 reviews29 months ago
Can't complain, no service to complain about
My parcel took 2 days to be in South Africa. It went for custom clearance and the moment I received the invoice I paid it. Ever since it has not yet been moved. I spoke to a consultant yesterday who said that he would tell them to move the package yesterday, today the exact same story. The last update I had was on the 15th at 13:20, informing me that the shipping was paid for. I know it was paid for because it made its way from China to South Africa in 2 days. I have sent an email to: 'GlobalCareCenter@aramex.com' on which I am STILL WAITING FOR A RESPONSE. This email was sent on the 15th at 17:26. As an international company, I thought that you would have adapted to the international standard of customer service, but I was mistaken......This is South Africa
0 replies
52 months ago
Poor service and support
I have placed my order with you on the 2nd of January 2022. The parcel was collected on the 3rd of January 2022. My option was economy, which works on two (2) to three (3) business days for delivery. I have contacted The Courier Guy Middelburg several times on which they were not supportive at all. The branch manager has no people skills and likes to argue. Today is the 17th of January 2022, and still, my client never received the parcel. Also, the package was damaged on the 14th January 2022, which is already out to the promised delivery cycle. I requested a refund, but they hop that completely. POOR SERVICE DELIVERY
0 replies
57 months ago
ABSOLUTE NO SERVICE DELIVERY
I have been experiencing internet issues the whole week and have been in contact with rain this whole week. I get no satisfaction from then as nobody is willing to do what they get paid for. Please see my ticket number, and don't reply to me asking my email address or reply in private, reply in public so that the other people can see your reply, what do you got to hide. I have had intermittent internet issues this whole week. I even emailed rain a completed detailed sheet with photos of my network at home, but they keep escalating the issue to networks and that is it, never again do you hear from them. I have had 1 email from networks and 1 missed phone call for the whole week from rain. I am fed up with your low-priority service. If we as the client don't pay, you as rain cut the service immediately, but when we are looking for service delivery, none exist.
53 replies
58 months ago
POOR SERVICE
I have logged a call on 13/07/2021 and the first response was today 16/07/2021. We experienced heavy intermitted internet but they do not concern themself about that, as long as you just pay your bill each month. They said before that they need to upgrade the Belfast tower, but they are not planning to do so. Thank you for the poor service delivery
318 replies
66 months ago
POOR CUSTOMER SUPPORT, smells like TelkomSA
I would like to report poor customer support from the rain call center. I have been complaining about the rain network in Belfast since Sunday and now the call center doesn't come back to me at all. I can mail one email after another, but they will keep ignoring me. My ticket number is 3808660. I never complain, but i would like some answers. Our rain network has been **** since Friday and Sunday the call center didn't even know that the network was down in Belfast since 10:24 am, I informed them at about 15:00.
112 replies
115 months ago
Unprofessional Business BUT Professional Liars
<p>Good day all</p> <p> </p> <p>Let me tell you the story of Hadly John Harris. </p> <p> </p> <p>Well, I started working for him at his company in February month 2016. Since I started working there all the employees salaries was alway paid late as we were told our salaries will be paid on the last day of each month. The first month there was OK but since then everythng gone down the drain. We eventually only had on account left that carried the company and the had to start working away from home, not that I got an issue with working away but we had to go to bed at nights still didnt eat because they never bothered to pay our living out allowances. Left aside the fact that they didnt care about us making money for them. </p> <p> </p> <p>long story short, I resigned 9th of August 2016 with immidiate effect bevause they never binded me with a legal contract but only with a job offer in February. They now till date never paid me my last salary and come with a lot of stories. They never emailed me my IRP5 to submit to SARS. The place they got accounts with contact me daily because they dont pay them and now they are running fron office to office. If you ever need to do business with them, I will rather tell you to go somewhere else as there are actually people who will pay for your services and or deliver.</p> <p> </p> <p>Now again, Hadley when are you paying me???</p>
0 replies
124 months ago
Packard Bell N15w4
This product only supports USELESS windows 10. The product is slow due to windows 10. The product keeps freezing up due to windows 10. Start bar doesn't want to open due to windows 10. This product doesn't have any windows 7 support due to windows 10. I bought this notebook last year 2015 around November from game stores and would like to get windows 7 drivers from ACER or PACKARD BELL to make this product profitable for me. I paid a lot of money for a toy for my dog ( I think he will have more satisfaction with this piece of ...)<br> <br> I always supported Acer or Packard bell but because of this, i might change my mind and go to someone else
75 replies
127 months ago
STILL GETTING BILLED FOR 4MBPS BUT ONLY GET .2MBP
Hi<br> <br> I dont want to but you leave me no choice. FIX MY LINE, I JUST PAID OVER R2000 TO KEEP MY LINE ACTIVE AND NOW I GET THIS PIECE OF CRAP DOWNLOAD SPEED. DONT CALL ME WITH ISSUES, CALL ME WITH A SOLUTION. YOUR TECHNICIAN WERE AT MY HOUSE TODAY. APPARENTLY ITS CAUSED BY CONDENSATION IN THE EXCHANGE DOWN RADAR ROAD. EITHER GET THIS SORTED OR PUT ME ONTO A NEW COPPER CONNECTION WITHIN 24 HOURS AND REVISE MY NEXT INVOICE WITH THE DAYS DEDUCTED WHICH I COULDNT USE THIS CRAP.....
75 replies
127 months ago
The best call centre agent I ever worked with
To whom it may concern<br> <br> I would like to reach out and compliment Faldila for assisting me in a speedy and efficient way. I can say with a open heart that she can teach a lot of call centre agents at Telkom on how to do their work in the best way to improve the call centre's efficiency.<br> <br> Faldila assisted me on 26th October 2015 @ around 15h26.<br> <br> Thank you Faldila, your THE star<br> <br> Riaan van Zyl
75 replies
134 months ago
SUDDEN DOWNGRADE OF LINE SPEED
GOOD DAY<br> <br> RIAAN VAN ZYL HERE AGAIN. I PHONED TELKOM LAST WEEK AND TOLD THEM TO BRING MY LINE BACK TO WHAT IM PAYING FOR. GET THIS SORTED OUT ASAP. PLEASE EMAIL ME TO FWD MY PROOF THAT YOU DID DROP MY LINE SPEED AND STILL REQUIRE ME TO PAY FOR AN 4MBS LINE!!!<br> <br> <br> FED UP TO THE BONE
76 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (30%)
1 Star
6 (60%)