XO
Xpress Online Couriers
Unclaimed Business
XO
Xpress Online Couriers
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Xpress Online Couriers
Xpress Online Couriers has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Xpress Online Couriers across 31 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGL
Gizelle L
1 reviews | Active since Jan 2020
17 Oct 2025, 11:57
Exellent!
I received excellent service from start to finish! The service was handled with a high degree of professionalism, competence and I was communicated with throughout. I am particularly impressed and pleased with the team member I dealt with, Thuli. I highly recommend the company.
Helpful (0)
|Replies (0)GL
Gizelle L
1 reviews | Active since Jan 2020
17 Oct 2025, 11:57
Exellent!
I received excellent service from start to finish! The service was handled with a high degree of professionalism, competence and I was communicated with throughout. I am particularly impressed and pleased with the team member I dealt with, Thuli. I highly recommend the company.
0
Replies (0)RZ
Riaan Z
1 reviews | Active since Jan 2020
17 Jan 2022, 10:26
Poor service and support
I have placed my order with you on the 2nd of January 2022. The parcel was collected on the 3rd of January 2022. My option was economy, which works on two (2) to three (3) business days for delivery. I have contacted The Courier Guy Middelburg several times on which they were not supportive at all. The branch manager has no people skills and likes to argue. Today is the 17th of January 2022, and still, my client never received the parcel. Also, the package was damaged on the 14th January 2022, which is already out to the promised delivery cycle. I requested a refund, but they hop that completely. POOR SERVICE DELIVERY
Helpful (0)
|Replies (0)RZ
Riaan Z
1 reviews | Active since Jan 2020
17 Jan 2022, 10:26
Poor service and support
I have placed my order with you on the 2nd of January 2022. The parcel was collected on the 3rd of January 2022. My option was economy, which works on two (2) to three (3) business days for delivery. I have contacted The Courier Guy Middelburg several times on which they were not supportive at all. The branch manager has no people skills and likes to argue. Today is the 17th of January 2022, and still, my client never received the parcel. Also, the package was damaged on the 14th January 2022, which is already out to the promised delivery cycle. I requested a refund, but they hop that completely. POOR SERVICE DELIVERY
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Replies (0)WN
Wendy N
1 reviews | Active since Jan 2020
9 Dec 2021, 18:02
Destroyed parcel
Collection was 2 days late, eventually when the driver picked after me phoning head office, back to middelburg, back to head office, the driver was rude, and my parcel arrived at its destination broken! It was a original piece of artwork, on a wooden canvas, no glass, a wooden box frame, the corners looked like it was driven over that's how smashed it was, I have now lost a client, and my art! Then I get told that nothing can be done? I want to put a claim in, as I was told by fellow artists, that they have posted art with xoc, its shocking and disgusting how they can destroy parcels, and take no blame?
Helpful (0)
|Replies (0)WN
Wendy N
1 reviews | Active since Jan 2020
9 Dec 2021, 18:02
Destroyed parcel
Collection was 2 days late, eventually when the driver picked after me phoning head office, back to middelburg, back to head office, the driver was rude, and my parcel arrived at its destination broken! It was a original piece of artwork, on a wooden canvas, no glass, a wooden box frame, the corners looked like it was driven over that's how smashed it was, I have now lost a client, and my art! Then I get told that nothing can be done? I want to put a claim in, as I was told by fellow artists, that they have posted art with xoc, its shocking and disgusting how they can destroy parcels, and take no blame?
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Replies (0)MB
Martin B
1 reviews | Active since Jan 2020
23 Nov 2021, 06:12
Excellent Courier Services
Making use of XOC (The Courier Guy) is an absolute pleasure. Package picked up from my home within the hour after booking it in online. Highly recommendable and affordable. Super professional service. Keep it up guys.
Helpful (0)
|Replies (0)MB
Martin B
1 reviews | Active since Jan 2020
23 Nov 2021, 06:12
Excellent Courier Services
Making use of XOC (The Courier Guy) is an absolute pleasure. Package picked up from my home within the hour after booking it in online. Highly recommendable and affordable. Super professional service. Keep it up guys.
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Replies (0)HB
Hannah B
1 reviews | Active since Jan 2020
12 Oct 2021, 11:43
Overnight option doesn’t actually exist
Disappointed. On Friday morning I ordered a collection in KZN for Monday, using the OVN to be in Cape Town the next day. Come Tuesday and the status hadn’t been updated since the collection so I phoned to enquire and was straight up told “even though you selected overnight, there isn’t actually an overnight option, it takes two days”. Seriously frustrated as it was quite urgent.
Helpful (0)
|Replies (0)HB
Hannah B
1 reviews | Active since Jan 2020
12 Oct 2021, 11:43
Overnight option doesn’t actually exist
Disappointed. On Friday morning I ordered a collection in KZN for Monday, using the OVN to be in Cape Town the next day. Come Tuesday and the status hadn’t been updated since the collection so I phoned to enquire and was straight up told “even though you selected overnight, there isn’t actually an overnight option, it takes two days”. Seriously frustrated as it was quite urgent.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Sept 2021, 14:37
Poor service
I made an online booking on Tuesday morning for delivery the next day. Official documents are only collected Tuesdays and Thursdays. So when I phoned on Tuesday to make sure everything is okay they said it would only be picked up the coming Thursday. I phoned again late Friday afternoon, only to be informed it had not yet been collected. Cancelled my request and awaiting a refund.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Sept 2021, 14:37
Poor service
I made an online booking on Tuesday morning for delivery the next day. Official documents are only collected Tuesdays and Thursdays. So when I phoned on Tuesday to make sure everything is okay they said it would only be picked up the coming Thursday. I phoned again late Friday afternoon, only to be informed it had not yet been collected. Cancelled my request and awaiting a refund.
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Replies (0)AT
Adriaan T
1 reviews | Active since Jan 2020
30 Jul 2021, 12:24
incompetent service horrible
absolutely pathetic disgusting service received. paid for a ovn service parcel arrived 3 days later. yet wasting my time calling me telling me they one their way 4 hours later nothing do not use this useless incompetent service horrible
Helpful (0)
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Adriaan T
1 reviews | Active since Jan 2020
30 Jul 2021, 12:24
incompetent service horrible
absolutely pathetic disgusting service received. paid for a ovn service parcel arrived 3 days later. yet wasting my time calling me telling me they one their way 4 hours later nothing do not use this useless incompetent service horrible
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Replies (0)SB
Sam B
1 reviews | Active since Jan 2020
14 May 2021, 15:54
Pathetic: These people cannot even capture a parcel on their system…
I have tried to absolutely no avail communicate with this courier company to courier a book from Cape Town to the UK. They enquired as to the value of the parcel and that was the end of communication from their side. I am thankful that I did not courier my parcel with them as they very obvously cannot perfom the job if they can’t even book a parcel for delivery. Thank you Nathi Moyo for your pathetic service warning me not to use your courier service…
Helpful (0)
|Replies (0)SB
Sam B
1 reviews | Active since Jan 2020
14 May 2021, 15:54
Pathetic: These people cannot even capture a parcel on their system…
I have tried to absolutely no avail communicate with this courier company to courier a book from Cape Town to the UK. They enquired as to the value of the parcel and that was the end of communication from their side. I am thankful that I did not courier my parcel with them as they very obvously cannot perfom the job if they can’t even book a parcel for delivery. Thank you Nathi Moyo for your pathetic service warning me not to use your courier service…
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Replies (0)