DL
Dimakatso L
Active since Mar 2014
24
Reviews
0
Industries
Reviews
24 reviews3 weeks ago
Uber *****s money
I hate uber they ***** monies and don't refund and claim to have voided my money but when I calculate and check my balance I discover that the balance doesn't reflect till today.This wasn't the first time,Uber eats and Uber are a ****.
0 replies
2 months ago
I am disgusted
Spoiled Sausages Purchased at Makro Dear Makro Team, I'm writing to report a disappointing experience with a purchase I made today. I bought a 4kg box of sausages (R358) that was supposedly on special, but unfortunately, the sausages taste off and spoiled. I didn't expect the meat to be fresh for long, but I certainly didn't anticipate it being unfit for consumption already(on first day of purchase) Given the quantity (4kg for R358), I expected to enjoy these sausages over the next week or two. It's concerning that a full box of potentially expired meat was sold. I'm unhappy with this experience and hope we can address this issue. Details: - Date of purchase: Today - Product: Sausages (4kg) - Price: R358 - Issue: Sausages taste spoiled/off I'd appreciate it if you could look into this matter. I'd like a resolution, possibly a refund or replacement. Thanks for your attention to this. Best regards, Lerato Lethwane
1 reply
3 months ago
REFUND
I have been with cell c for the longest time but I am extremely disappointed cant get the phone I want. Its been 3 months since they are refusing to refund and have not shown any interest in refunding my money.Everytime i call to enquire about my refund I get all sorts of stories.CELL C IS A ****MER!!!!!
2 replies
3 months ago
****mers
Dear Hello Peter Team and Cell C Management, I am writing to log an urgent complaint regarding a significant issue I've been experiencing with Cell C for the past three months. Despite numerous attempts to resolve this directly, I am still awaiting a refund that is long overdue. Simultaneously, Cell C continues to debit my account without authorization, even after I requested my bank to block these transactions and reverse previous ones. My bank has informed me that Cell C has blocked their ability to reverse these payments. This situation has caused considerable financial distress. The funds currently being withheld and continuously debited are critical, and I urgently need them back to cover essential expenses, specifically my daughter's after-care fees, which are due tonight. I have been consistently sent "from pillar to post" by Cell C's customer service, and it appears there is no genuine interest in resolving this matter promptly or fairly. I require an immediate refund of all outstanding amounts and for all unauthorized future debits to cease. I urge Cell C to address this with the seriousness and urgency it deserves. Sincerely, Lerato Lethwane
1 reply
4 months ago
Product unsatisfactory
Dear Cell C Customer Service Management, I am writing to formally express my extreme dissatisfaction with the data contract initiated on or around *[Date of Contract Activation]* and to request its immediate cancellation, along with a mutually agreeable resolution for outstanding charges. On 30 December 2025, I contacted Cell C with a clear and specific need for a data solution to support my work-from-home activities, which include significant streaming. I explicitly explained these requirements to your agent, I asked for her professional recommendation for the best data package to meet my daily and monthly needs. Despite my clear explanation of high data usage for work and streaming, the agent _assured me_ that a 200MB package would be "more than enough." Based solely on this direct and confident advice, I proceeded with the 200MB data contract. This advice has proven to be a severe misrepresentation of the product's suitability for my stated needs. Nine days after activation, I contacted Cell C again, through a different agent, to express my unhappiness as the data was already depleted and clearly insufficient for my basic work requirements. This early complaint was largely ignored. I attempted to follow up via text messages with the original agent, but received no response, forcing me to call Cell C directly again. The impact of this unsuitable package has been severe. My inability to work due to depleted data directly affects my livelihood and productivity. Furthermore, I have since discovered that Cell C does not offer any higher data packages suitable for my needs, which makes the initial recommendation even more concerning. As a long-standing and loyal Cell C customer, who also holds a separate phone contract with your company, I am deeply disappointed by this experience. I re**** on the expertise of your agent, and her advice has led to a service that does not meet my basic, clearly communicated standards. I view this as professional negligence and dishonesty in the pursuit of a sale without due consideration for my actual requirements. Given these circumstances, I am proposing the following resolution: 1. *Immediate cancellation of the current data contract.* 2. I am prepared to pay for the months the service has been used, up to and including *[current month/month of cancellation]*, plus a one-month penalty fee, as outlined in your general terms and conditions for early termination. 3. I wish to explore options for an uncapped Wi-Fi solution through Cell C, given my continued loyalty and existing contracts. If this matter is not resolved to my satisfaction, I will have no option but to escalate this complaint to Hello Peter and potentially other consumer protection bodies, detailing the misleading advice, inadequate service, and the direct negative impact on my work. I look forward to your prompt response and a constructive resolution to this matter within 3 -7 working days as I use this for my work that brings income for me and my kids so I can be able to pay such bills. Things you should consider is that I am a longtime client who is also about to go into a phone contract with Cell c should we resolve this to my satisfactory.I dont think this R299 should really ruin a good relationship and customer you have. The sad part is this is the second month,I didn't stream as much and didn't work as frequent but data is finished.The we used was phones at most.Today I am unable to work because I don't have data and I feel it's unfair not being able to terminate a service that doesn't meet my needs and required to pay the rest of the 24 months. The least I asked was them to transfer me to a wifi contract with them so I stay with them and no one losses and no one is showing interest or concern on my customer satisfactory. Sincerely, Dimakatso Lerato Lethwane 10310260105485992740 0843389501 dl.lethwane@gmail.com
3 replies
4 months ago
No sense of urgency
I've had the most annoying experience with Absa,I've had an issue where I am not able to transfer funds from my daughters notice since the 31st. It is unfortunate that they gave us the convenience that I unfortunately cannot access because my daughters profile gets blocked and I have to call them thousand times Today I called in more than 15 times just to get assistance and they told me unfortunately they can't help me if I can't call from the number that is registered,my question was I don't have airtime because they blocked my funds how should I make means to get airtime to calk when they don't even return my calls. Just now I had to turn back from my daughters school because they didn't help me transfer funds only because I didn't call from the number on their system
1 reply
6 months ago
Bad customer service
Dear Hello Peter, I'm reaching out for your assistance with a matter involving Cell C. On 11 August 2025, I was offered a contract renewal by a Cell C consultant, and I requested that they collect the phones on 14 August 2025 as I do not wish to keep the phones. Despite my efforts to contact Cell C, they have not collected the phones and have been sending me on a wild goose chase. I am now being told that they will debit my account, but I am left with the phones and no resolution. The consultants I speak to promise to call back, but this has not happened. I kindly request that you assist me in having Cell C collect the phones as originally requested. I do not want to keep the phones and would like this matter resolved as soon as possible. Thank you for your help. Best regards, Lerato Lethwane
1 reply
11 months ago
Bad service,violation and ************( GBV)
I'm reporting an issue with my Uber delivery. The driver arrived at my location and claimed to have waited for an hour, but this is inaccurate. According to the app, the delivery was still 'on the way' at 20:05, and I have evidence that supports my account. When I received the driver's message, I immediately went outside to receive my order. However, the driver was furious, shouted at me, and refused to hand over my food. He became aggressive in front of my child and eventually left without delivering. I have recorded evidence of the incident. I believe this behavior is unacceptable and would like to request assistance in resolving this issue. I'm requesting to share video evidence of my Uber delivery issue. The driver's claim of waiting for an extended period is disputed. According to my records, I called the store at 20:48, and the driver hadn't arrived at 20:05. The actual issue unfolded when the driver arrived and became aggressive, leading to a confrontation. I've already escalated this on Hello Peter. To facilitate a thorough investigation, I'd like to share the video recordings. However, I'm unsure about the best way to share them through your platform. Could you please guide me on how to upload the videos or provide an alternative solution? I am unable to share the videos with you here on your website but I have them ready with me.
0 replies
13 months ago
I HATE WONGA!!!!!!!
I reviewed Wonga previously because of over charging me.I took a loan of R5000 in December 2024.Paid 1900 in January 2025,then paid 2400 in April,they debited 2126 in Feb and Debited 2326 in April so in total I had paid R8568 then I asked for a refund and they refunded me 2162 so now I am getting harassed by Wonga sending me emails and samses that they want to debit.Theor call center even said they won't stop debiting,they don't care if I paid their system is automated to debit me 3 times irregardless of me paying the loan fully they won't account the manual payments,the system will still debit.They even refused to give me a settlement letter,I feel so bul**** and harassed by Wonga.Please help Hello Peter,I am even scared to have money in my account because of them because they even refuse to refund when you alert them its an over charge.
1 reply
13 months ago
****mers and horrible service
Wonga has debited me for the instalment wheresle I made manual payment on the online app which shows on the Wonga app.and has updated ,after Wonga has updated that I owe them R512,they went and debited R2368 which didn't make sense because my manual payments of R1400,R2400 and their debit order of R2126 and 2368 had been debited which now makes a total of R8568 now has been credited to them and I only owed them R5000 in total.I now want them to refund my balance and they asking me for proof of payment which the bank can't provide me cause the payment was made through the online Wonga app,my question is why do I need to provide proof when the didn't ask for proof of payment when they updated the other manual payment I urgently need this refund to pay my daughter's school thing and I've made this request since last week Wednesday and till this day they are not willing to assist.
1 reply
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0 (0%)
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3 (12.5%)
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19 (79.16666666666667%)