KF
KAYNA F
Active since Apr 2014
10
Reviews
0
Industries
Reviews
10 reviews12 months ago
Spoke to Kgothatso Letlepo today and she super helpful and professional and kind
Spoke to Kgothatso Letlepo today and she super helpful and professional and kind. I feel at ease after the conversation and happy to be a cartrack customer. Thank you
116 replies
13 months ago
I needed to test my ...
I needed to test my device and Christina Mhlamazana Mahlangu was quick to assist me.
53 replies
19 months ago
They were quick to a...
They were quick to alert me about a power event on my vehicle and I could check immediately if all was okay so I'm happy with the service and the agent that called was very helpful
53 replies
20 months ago
Rude store manager
I was at Jwayelani Ennerdale today and was met with the most abrupt and rude store manager I have ever encountered. I was there to purchase milk and the price advertised on display was incorrect according to them however I enquired that while I saw that price I have the right as a customer to be charged that price. He was so rude to me during the conversation I just ended up paying for the milk and leaving the store. As a retired employee of retail I would have never treated a customer in such a manner but would have instead tried to find solution in a rescpectful manner. I am sure to never set foot in that store again and will certainly share my experience with everyone I know.
0 replies
26 months ago
Take a lot
Ordered something off take a lot and i received a duplicate email for the same order. I enquired and the response was prompt and efficient and so helpful which made me feel valued as a customer
0 replies
28 months ago
Sales call with Luyanda Yika, what efficient service it was a pleasure speaking with him
Sales call with Luyanda Yika, what efficient service it was a pleasure speaking with him. Thank you Luyanda, flying the King Price flag high.
129 replies
31 months ago
Very helpful and fri...
Very helpful and friendly and accommodating and so efficient
131 replies
33 months ago
Thank you
Thank you to Hayley Cloete for fast efficient and caring service. Truly human and helpful experience I received form her. If not for her I would have never given this rating.
120 replies
71 months ago
Excellent service received
Thank you to Juliet Aphane for excellent service today. I never get tired of bragging about King Price to family and friends for outstanding customer service and delivery on promises. I received towing assistance in a matter of minutes. I also felt valued when Juliet even checked if I am safe where I am. She called to check if service provider arrived on time as well as called to advise when my car was safely delivered. I salute her of her professionalism and excellent customer service. Thank you so much
105 replies
123 months ago
Disgusted by service from dealership
I bought a car from Fast Car Auto and the salesman that assisted me was Aziz Mahomed. The deal went well and I had my car in no time. I had then requested a spare keys for the car and was provided same by Aziz. However since I have the keys it never worked it starts the car but will not lock or unlock the doors. I explained this to Aziz and he suggested I should drive long distance and perhaps while driving the key will charge and then work. We went on a Durban trip trying to charge the key and even after that no change. Ever since the June trip in 2015 I have been explaining to him that the keys still won't work. He then suggested in January 2016 that i bring the key he someone will check it out. Eventually the key i got back was in a disgusting condition it now had no cover and was falling apart. I was then advised the key had fallen in water yet no one could advise why. Bootom line he found someone that can fix the key but he bluntly and RUDELY advised he WILL NOT PAY for it. I paid for the car no hassle but now its an issue for him to do his part. This is appalling customer service and i will take this further.
0 replies
Review Distribution
5 Star
7 (70%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
1 (10%)
1 Star
1 (10%)