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Tania S
Active since Apr 2014
12
Reviews
0
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Reviews
12 reviews11 months ago
Exceptional Service and Unforgettable Car Buying Experience at Jetour Alberton - Wiekie Olivier
Buying a vehicle should be an exciting and enjoyable experience—no matter how many times you’ve done it, each purchase should feel as special as the first. Unfortunately, over the past three weeks, my car search was marked by multiple disappointing experiences—until I discovered Jetour Alberton. After finding a vehicle on their website, I received a prompt call from Wiekie, which I initially missed. He then followed up professionally via WhatsApp. I asked him two simple but important questions: whether the car had a sunroof and what the best cash price would be. These are questions I had repeatedly asked other dealerships over the past few weeks, with most not even bothering to respond. I appreciated that Wiekie respected my time and expectations—I made it clear I didn’t want to waste either of our time, and he promptly provided clear, concise answers without pressure or sales tactics. When I arrived at the dealership, I was met with not only professionalism but also a warm, welcoming environment that felt like home. Wiekie was personable and engaging—not only with me but also with my 9-year-old son, who had grown weary of car dealerships and salespeople by this point. His genuine approach and hospitality immediately put us at ease, and his ability to connect with both of us played a key role in our decision to purchase the car on the spot. From that moment through to vehicle collection, Wiekie continued to exceed expectations. When I arrived to collect the vehicle, he ensured the process was efficient, respected my time constraints, helped charge my phone, and made sure I was comfortable while waiting. The handover celebration was simply outstanding—music, lights, a celebration package, photos, videos, and a heartfelt show of joy from the entire team. I’ve purchased several vehicles in my life, but I’ve never experienced anything quite like the delivery experience at Jetour Alberton. Even after the sale, Wiekie has continued to support me, promptly answering my questions and arranging for a part to be delivered directly—saving me another trip. His commitment to after-sales service is truly commendable. Wiekie, thank you for your exceptional service, authenticity, and the sincere care you’ve shown throughout this journey. I look forward to a long-lasting relationship with Jetour Alberton and will definitely return when it’s time for an upgrade.
0 replies
16 months ago
Good afternoon Pinea...
Good afternoon Pineapple team! I just wanted to wish you a jolly 2025 and thank you for all the hilarious billboards I managed to see while driving all over JHB!! Truly made my festive so much fun searching for as many as I can find!! Thanks Tania
56 replies
24 months ago
Truly not the best as per their website
I am deeply dismayed by the conduct of a business that touts itself as the pinnacle of excellence. My former fiancée and I meticulously planned our envisioned wedding for September 25th, 2024. Unfortunately, due to unforeseen circumstances, our wedding plans were disrupted, leading to the dissolution of our engagement. For more than ten days, we have been diligently requesting the return of our deposit, yet have received minimal communication from Mike, the manager. Regrettably, the business owners were currently absent over last weekend, attending a private event, leaving no one available to address matters such as ours. The emotional distress caused by this situation is profound and inexcusable. Coping with the aftermath of our breakup is already challenging, and the added burden of daily calls and texts that go unanswered only exacerbates our anguish. This experience has culminated in a truly disappointing conclusion, leaving me yearning for closure and resolution.
0 replies
28 months ago
I would like to write a review about MiWay Insurance,Kwandile Khanyile, She was such a legend during helping me on Christmas evening when i was involved in a terrible accident
I would like to write a review about MiWay Insurance,Kwandile Khanyile, She was such a legend during helping me on Christmas evening when i was involved in a terrible accident. She kept my spirits up, she followed up constantly and after everything - called after everything was done to make sure I was home and safe. Such service is truly incredible and appreciated. Thank you so much for making me feel like everything is going to be ok during such a horrible event.
129 replies
28 months ago
Nomad Monte Casino rocks
All i can say is WOW!! From the time we walked in, until the time we left - excellent service with a truly warm smile, fresh wholesome food, true value for money and my fiance and I had just the most incredible time. Definitely will be back. Food cooked with care and the flavours are out of this world. Presentation off the charts top, Neo the manager constantly came to check on us and ensure we are happy, our waitress Bayanada was so sweet and fun, the hostess who led us in was very excited to have us join for dinner. What an incredible experience, we will definitely be back thank you so much! Keep up the great work.
0 replies
84 months ago
Amazing service from Themba!!!
Absolutely incredible service from Themba for helping my sister Charmaine with the purchase of her suzuki on Monday. Please keep up the amazing wor****
0 replies
84 months ago
Terrible customer service received from several departments.....
So upset with the service received from Vodacom teams: 1. Customer service 2. Retentions and cancellations 3. Credit services Ive been on the phone with these teams since Friday morning, call after call and waiting and waiting yet NOTHING has been done till date... Services are down on my primary contract number, this was meant to be resolved yesterday at 12pm as i was assured by the tenth person i had spoken to...however i still have no 3G/LTE,cannot make any calls as my package isnt active and cannot send any smses, my CLIP is also down.... Ontop of this, i was promised calls back to have this resolved - still nothing..... Ive been calling and calling Vodacom since Friday morning and to date - struggling to get this resolved, Im not sure how something as simple as just activating services can be taking so many days to resolve. Truly annoyed with this level of service. This morning I was advised that the department that can help resolve this, is not operating today - yet again, I called on FRIDAY to have this issue resolved. Again i logged a call with customer services and was advised by Lee that they are operating till 1pm - the call just rang and rang forever until it dropped.When i called customer services again - Vusi told me that the team isnt in operation today. what a waste of time! When will my phone line be rectified?? Yet another day of nothing? Vodacom is quick to call everyday and suspend services, but its literally been how many days since service was reinstated on all my secondary numbers...but the primary is still down?????
217 replies
121 months ago
Loyalty rewards not so rewarding for the client....
<p><span style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">To whom it may concern,</span><br style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;" /><br style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;" /><span style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">As a regular at your Westgate and other Wimpy branches, my family and I support Wimpy atleast 3 times a week.Normally with the value card, after the 10 purchases we would receive the 11th meal for free. However, on the </span><span class="aBn" style="border-bottom-width: 1px; border-bottom-style: dashed; border-bottom-color: #cccccc; position: relative; top: -2px; z-index: 0; color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;" tabindex="0" data-term="goog_1907538959"><span class="aQJ" style="position: relative; top: 2px; z-index: -1;">7th March</span></span><span style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> while paying at our usual Westgate branch - we were informed that this loyalty card has a limit of R200 which was set up recently, so we had to pay in the extra portion. This leaves a very sour taste in my mouth as we spend thousands of rands at your outlets a month and all of a sudden theres a limit to the loyalty? We will no longer be supporting Wimpy as a result of this, it does not make the client feel appreciated or that we are getting anything out of this at all - considering this is not written on the loyalty card - all it says is that you divide the last 10 meals by 10 and then you can eat for the sum of the meal - I have the receipts for you to view as well. We had to pay in the R45+ extra over the R200 loyalty value. Very disappointed with Wimpy.In future we will rather eat elsewhere.</span></p>
53 replies
130 months ago
Terrible service from the delivery and branch!!
Absolutely shocking service this evening from our Cresta & Randburg branch. Placed order at 18:13pm,called the Cresta & Randburg branch 4 times to follow up as the website advised that the order was delivered yet it wasnt....called at 19:28,18:59,19:48 and 19:29 as there was no answer.The branch promised to contact me back with a status on my order twice and yet no one got back to me. Currently its 19:52 and still no food. The driver casually chatting to our security team when we reached the security to \collect"our food which was meant to be delivered to our doorstep was completely unnacceptable.The point of using Mr Delivery is so that we do not have to run or go anywhere to collect the food"
0 replies
134 months ago
Mr Delivery does not accept accountability!!
Lastnight 31/03/2015 my fiance and I purchased Nando's from our Cresta and Randburg branch Mr D. The order was complete however on arrival it was found that one item was missing..My fiance then had to go through the mission of contacting the call center and the missing chicken livers finally arrived over 30 minutes later.The dinner was a complete disaster thanks to this small little delivery issue,the livers were meant to be the starter and the item my fiance was most looking forward to. Im a regular customer at Mr D but this was really unacceptable. Should the drivers not check the purchase to make sure it is all there before delivering? Very unhappy with this level of service. My fiance asked the delivery man if the checked that the order was correct, to which the delivery man completely passed the buck and said he asked Nando's to check. Is it not their responsibility to check as well - seeing as they deliver the goods?
0 replies
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5 Star
6 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (33.333333333333336%)
1 Star
2 (16.666666666666668%)