WH
William H
Active since Jul 2011
12
Reviews
0
Industries
Reviews
12 reviews41 months ago
Don't use, subpart job and no response to fix!
I should have done my research more on these guys before giving the my hard earned money. They painted my house and used the incorrect white paint on the walls and ceilings, mixing them up and leaving visible lines all over the place. Some spots they even missed with the new paint. Trying to get them to resolved this is a nightmare. One owner promises the other owner will contact me, but it has been 5 months and not a word from them. Stay away, you will not get your monies worth.
0 replies
76 months ago
Unable to deliver on digital school photo
My son's 2019 school year photo was done in October 2019 at Cresta College in Centurion and I opted for a digital copy of the photo (DSK09408-013). Up till today I still haven't received any photo or feedback about the issue. My first attempt to get any information about this was in November 2019 but it has fallen on death ears. Unbelievable how my money can be taken and then no delivery or communication for over 3 months now. This now after we where promised a 30 day turnaround. I have send an email inquiry again (to keep a paper trail) this week but I don't expect them to reply.
112 replies
91 months ago
Cancelled hosting package still being billed.
I request my hosting package to be cancelled with immediate effect on 11/10/2018 with ticket # 261227. Payment for last invoice # 844359 was made on 05/10/2018 for period 12/10/2018 - 11/11/2018 - before the cancellation request was submitted. My cancellation request was action and confirmed by Sieraj Arendse on 11/10/2018. Today 05/11/2018 I again received an invoice # 877312 for period 12/11/2018 - 11/12/2018 which is incorrect as my hosting package has been cancelled before the previous billing cycle. How can this not be actioned on your system if I received a confirmation that my hosting package was cancelled and the ticket was closed.
105 replies
102 months ago
Online order still "In Progress" after 5 days.
I made an online purchase on the 24th of November and now 5 days later the order status still shows as "Order in Progress" and nothing is happening. I have received my order confirmation email and the invoiced amount has been charged and paid from my credit card. Nobody at the store I selected to pickup the order can assist and I'm getting no replies for my online queries submitted. Can this please be sorted out as soon as possible.
210 replies
109 months ago
Once again Discovery unwilling to pay out claim
<p>I don't understand why it has to end with me posting here again after struggeling to get my claim paid by Discovery Health. I have send my claim with 2 invoices attached and my EFT confirmation pdf to Discovery claims department 3 times allready but every time they tell me they can't find my invocies. Even uploading the 3 documents online doesn't seem to help. I have screen dumps of the upload with all 3 documents but this seems like it is not enough.</p> <p> </p> <p>Everythime I get the same message:</p> <p>"Dear Member</p> <p>Unfortunately, we are unable to assist you as we only received receipt of payment. Please email copy of the claim to ********** or fax it to 0860 *** ***. "</p> <p> </p> <p>I have been sending the same invoices from the same medical practitioner with the same layout for the last couple of years but now all of a sudden they can't get the required information. It's like the are employing new people that are incompetent in the claims department.</p> <p> </p> <p>I have attached the original email showing the 3 attachments to the latest claim email I have replied to, but I'm sure that I'll get the same reply and Discovery Health keeping my claim amount from me.</p> <p> </p> <p>This really feels like extortion to me becuase of the false accusations of not receiving the information and keeping my own money from me. What more can I provide than the invoices and payment confirmation?</p>
112 replies
114 months ago
Discovery unwilling to pay out claim
<p>I don't understand why it always have to end with me posting here after struggeling to get my claim paid by Discovery Health. I have send my claim with 3 invoices attached and my EFT confirmation pdf to Discovery claims department 4 times allready but every time they tell me they can't find my invocies.</p> <p> </p> <p>I have been sending the same invoices from the same medical practitioner with the same layout for the whole year but now all of a sudden they can't get the requered information. Every time I get a reply stating the have the payment confirmation but no invoices attached. Sept and Oct claims worked so how cant the same thing now not work in Dec.</p> <p> </p> <p>It's almost like Discovery don't want to pay out MY OWN MONEY for a claim I have made. </p> <p>This is totally unacceptable as I have done more than requered to get the information to the claims department only to be told off because of missing information. </p> <p> </p> <p>It is almost like extorsion becuase of the false accusations of not receiving the information and keeping my own money from me.</p>
112 replies
121 months ago
Unwilling to refund overcharged amount
I cancelled my Telkom Mobile account in March and was then billed almost double my monthly fee. My account was already out of my 24month contract period so they should not have been any reason to over-bill me. I spoke to a consultant on the 8th of April and logged a refund request, Ref # 18454050, but nothing has happened as yet. The billing cycle has been closed for April and I wasn't refunded my money. This is theft, plain and simple. I cannot believe that his cannot be resolved as my account has been closed and Telkom still owes me money!!!!
150 replies
123 months ago
Trying to cancel my Telkom Mobile Contract
I have been trying since last week to cancel my Telkom Mobile Contract.<br> <br> I went to the store at Mall@Reds to cancel the contract, filled in a form and the consultant said I would get a call later the day. Still waiting for the call.<br> I have since then filled in the cancellation form myself, and emailed it to the email address on the form with a copy of my ID, but haven't received any feedback or reference number.<br> <br> I have done everything in my power to get the contract cancelled but I'm unable to get any reply or Feedback from Telkom. I no longer need the contract but Telkom isn't willing to assist me to cancel it.
75 replies
126 months ago
Unable to return brand new faulty mouse
I order a mouse from Takealot on the 27th or November and it was delivered on the 30th.<br> Upon opening the box I saw that the left mouse button was faulty.<br> <br> I logged a exchange request on the 30th as was promised exchange buy the 3rd of December.<br> Nothing came of it!!! I'm not stuck with the brand new faulty mouse, Takealot has my money and I'm out of pocket for it.<br> <br> I contacted Takealot customer care &
75 replies
126 months ago
Unable to deliver DVD - hard drive crashed
Our son's 2015 concert at Opti Baby Eldoraigne was recorded by The Story Mill Productions.<br> Today we receive a email stating that they will be unable to deliver the ordered DVD because of their \our main hard drive that crashed last week"and they are unable to recover the recorded video.<br> <br> How do you run a professional business if you don't have backups? Especially in the video and photography industry?!?!?!? I'm a amateur photographer and I have 2 backups onsite of my photos and a cloud copy also. That does not include the offsite backups of my original copies.<br> <br> This is very unprofessional and I'll make sure to tell everybody i know not to use The Story Mill Productions ever again.<br> Their apology is so hollow seeing as a \""professional\"" company could have prevented this if they just followed simple backup and redundancy protocols. What if this was somebody wedding they recorded!!!! <br> <br> Very unprofessional Carolize"
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (50%)
1 Star
6 (50%)