JC
Julian C
Active since May 2014
9
Reviews
0
Industries
Reviews
9 reviews12 months ago
Proper Sincere Service
I had AMAZING service from Rally at Sales and Fay at Finance! I purchased a new vehicle and the whole experience was top notch. Not once did we feel like Rally and Fay just saw us as another “sale”! We were made to feel at home and at times, its felt like I have known them for years as close friends! Thank you so much!
0 replies
21 months ago
Poor Customer Care Service from DSTV call center
Tried the call centre three times and experienced a few issues: 1) the consultant was more interested in her colleagues jokes and actually started laughing whilst I was trying to communicate 2) on phoning again, the next actually started yawning whilst I was trying to explain my issue So ja, still not assisted and quite blown away at the terrible service I just received, this whilst paying R1000 a month for a handful of channels worth watching
53 replies
27 months ago
DSTV keeps taken money even after Cancellation
On behalf of my parents! They cancelled DSTV in August last year! Still, money was debited from their account to the tune of R1600 all told. They have followed the right channels and sent documents, bank statements, id etc, numerous times. Today is the 17Jan24, no monies have been paid to them. So this means my folks have to make yet another call to Multichoice to follow up and this also costs money! Poor Show DSTV! Pay them their R1600 with interest please!!!!
116 replies
43 months ago
Discovery bank - Spam Calls
Please could Discovery Bank stop spam calling. The frequency of these calls are too much
399 replies
88 months ago
Ripped off by out of bundle rates
Once again, data runs out, I purchase a bundle by dialing *135# and no confirmation message. The result, Vodacom makes money by ripping me off with out of bundle rates because the newly purchased bundle has not activated!!!! This FREQUENTLY happens!
210 replies
89 months ago
No result when purchasing data on *135#
This is probably the 4 or 5th time that I have purchased data using *135#. After purchasing, nothing happens. No confirmation message comes through. If I dont switch my data off, I will be on out of bundle rates whilst waiting for something to happen. I have had enough of this and in fact it is costing me money.
210 replies
99 months ago
Poor Management at Services at CHECKERS CANAL WALK
Lack of staff as usual resulting in rediculous queues. Express tills are a farce as half of them dont even work. At the bakery, ONE PERSON serves all customers. Management at checkers Canal Walk are not helpful at all
0 replies
116 months ago
Over 5 months and still no resolution to the damaged cabling
<p>Good Day and to whom it may concern</p> <p> </p> <p> </p> <p>I am not sure if this is the correct avenue to follow but out of pure frustration and anger, I am desperate to obtain some sort of result or at least voice my concerns to someone.</p> <p> </p> <p>In May 2016, the local council initiated a project of replacing high voltage electrical cabling. The process commenced by excavating the areas in front of my house and drive way in order to remove redundant cabling and finally installing the new cabling.</p> <p> </p> <p>During the excavation process, machinery such as TLB’s had to be used to dig trenches, resulting in the Telkom cabling being damaged ultimately rendering my service from Telkom (which I require for my internet etc) useless. </p> <p> </p> <p>This was duly flagged, however, a standoff between Telkom and the Contractor utilized by the Council as to who damaged the Telkom lines and of course, who would foot the bill ensued. Eventually, the Council requested that Telkom send in technicians or contractors to effect the necessary repairs or replacements as the trenching was still open, however, Telkom did not respond and no-one pitched up. The result was, the Council’s contractor had to move on with their project and rehabilitate in front of my house as promised, this was carried out and completed.</p> <p> </p> <p>We are now in October, Week 42 to be precise and no resolution has been reached to rectify this problem, that is over 5 months now, Telkom still have not rectified this problem. Almost two months ago, contractors arrived and cut the tar in my drive way in preparation for a potential repair, that is where things stopped, they have never returned, I now have driveway with lines cut in them and that is that.</p> <p> </p> <p>Telkom keep on issuing monthly messages stating a forecast date for the remedial work, but this never comes to fruition. Today was their latest deadline, and as predicted, nothing happened.</p> <p> </p> <p>I am tired of this nonsense and honestly do not see this problem being resolved this year at all.</p> <p> </p> <p>What can be done to get this resolved?</p> <p> </p> <p>Regards</p>
105 replies
118 months ago
4 MONTHS WITH NO RESPONSE
<p>4 months ago, yes, 4 MONTHS ago, I reported a fault regarding my ADSL. It turns out the cable was damaged and needs to be repaired. After numerous phone calls to my service provider and to telkom, this fault is STILL no resolved. So I am paying full price for WiFi and the ADSL line for nothing. </p> <p>Suppose this complaint will prove to be futile as well.</p>
106 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)