AN
Alberto N
Active since Jun 2014
25
Reviews
0
Industries
Reviews
25 reviews2 months ago
pathetic admin and client service
The admin and client service at MWEB is pathetic at best. I moved service from one address to the next on 28 January, but according to MWeb's app, I am at the old address, with the old fibre service provider, on the old price (coincidentally that is a higher fee) Now try to get hold of somebody to fix this: I called their call center twice, holding for over an hour the first time, and almost two hours the second – and then they drop the call when the agent supposedly answers. (on my cost, which they will not be reinbursing…) Their chat doesn't work, their WhatsApp doesn't work, and they do their best to hide e-mail addresses. If you do get the e-mail for their “complaints", you get the automated response that they will be calling – another lie. *********** and pathetic – how is that for a slogan MWEB..? Maybe there is somebody monitoring Hello Peter that feels like responding on behalf of the *********** and disinterested… account 65851124
0 replies
5 months ago
****s and ***********
Again with the outstanding debt after rehabilitation, 20 mails and their lies that they have removed their BS credit notations. FNB is ********ly ***********, and a bunch of malicious ****s - if I had the money I woukd sue them and ensure their licencing is cancelled - but they get away with everything…. Useless and no integrity!!!
53 replies
7 months ago
MBD are *****s!!!
Just another bunch of *********** *****s that abuse their access to credit bureaus, ignore privacy and credit legislation!!!! I was sequestrated and rehabilitated - but between these MBD *****s, and Debt Rescue, these people keep tampering on credit records and harrassing me to assist "with my debt review" regardless of the fact that they are specifically instructed never to contact me or access my personal information, or to tamper with my information. The contravene POPIA, they do not represent any creditor as there aren't any, and they most certainly do not adhere to any legislative requirements set in any financial and credit legislation. These *****s need to be struck from the roll at the NCR, who equally take no action against their harrasment of individuals via their bots and call centres.
106 replies
28 months ago
Avoid at all costs!!!
Bought from them twice - slower than slow, pathetic service, one order incomplete and NEVER fixed, the second I am still trying to get my money back. Scannivers and *****s...
0 replies
40 months ago
Wikkies POMPS!!💩
I bought a new pool pump – and had it installed – by Wikkies, less than a year ago. Just before Christmas the pump sounds like *** being slaughtered, so since it is under guarantee, I call Wikkies to replace the pump. Then the fun starts… Wikkies remove the pump to send it to the supplier to do a warranty claim, only later the story becomes there was nothing wrong with the pump (so why take it out, to send it away..?) So these technicians refit the pump, damaging the pump cover, panel beat it and they go on their merry way. And what does the pump do? EXACTLY THE SAME THING! So somebody else services the pump and the problem is solved… But Wikkies have the gall to ask a call-out fee for their services! I escalated the matter to their management (Gavin) – and I get ten different stories ranging from there was nothing wrong with the pump, to the sand was dirty, there were leaves in the sand, to whatever… but Gavin will investigate the issue. Outcome of the “investigation” into why a “nothing wrong pump” was making a noise, was removed, was refitted and did the same thing again ****il somebody else service it)? I get a call from their admin lady, asking when I am paying their callout fee - now reduced to R650… Absolutely pathetic that Gavin did not call me and tell me what his investigation found – but not surprising… So Wikkies, please explain to me why – if you guarantee something, and there is nothing wrong with it – would you have removed it to send it to the manufacturer? (Which you probably never did) Then you damage it, refit it, exactly the same problem occurs, but once it is serviced by somebody else, the problem disappears…? And then there is no feedback on your investigation? And then you want to be paid for your “services”??? I am happily paying the callout fee – and sharing my experience of easily one of the worst companies I will NEVER DO BUSINESS WITH AGAIN! These guys have no integrity and their technicians and management are utterly incompetent to the point that they cannot even get their lies aligned. Their service and warranty undertakings are worthless and clearly their product is either questionable or their fitment is (Whoever supplies them better think twice about associating with them, if the product is NOT an issue…) It will amaze me if Wikkies Pompe are still in business in a years’ time, because looking at some other reviews, I am not the only one rating Wikkies Pompe to be one of the worst companies to do business with - unless of course you want to be pomped… Good riddance Wikkies!
0 replies
61 months ago
Great service
I have 3 domains hosted by 1-Grid. From the start I have received great advice and support, and as my requirements changed, 1-Grid have assisted with upgrades, advice, quick and accurate service - every time! Calls or e-mail - they deliver!
53 replies
68 months ago
Planet Useless still sucks - but is represented by P***ENT22!
Review number 3: Planet Fitness now has a face : AGENT 22! So I have been trying to get hold of Planet Fitness from May - they cannot answer phones or e-mails, but their CEO was making YouTube video's about how great Planet Fitness is going to be when they re-open. I was exited about this coming greatness - especially since their administration absolutely sucked before lockdown and any improvement would be fantastic and exponential. All I wanted was to be done with them - hence my cancellation in my and a ton of follow-ups since then -and believe me it was hard work to get anything submitted since they SUCK at contact channels and SUCK at contact via their Call Centre or website. But there was life on Messenger - only it seems p***ent22@planetfitness.co.za is either dense, or has only one response: "Your membership is due to cancel on 30th of September 2020. Some important points to note: • Your last debit order was on 01st of September • You will be able to access the club until 29th of September 2020 Should you require any further assistance, please contact us on 0861 496 463." Seems Agent 22 does not understand the requirement of one month notice, or that their inability to render a service constitutes grounds to terminate a contract - or that I have reversed their deduction as I told their call centre and agent22 that there will be no further deductions. But agent22 is dogged in sending me the same ****py message every day - and they wonder why people do not want anything to do with Planet Useless...?
0 replies
68 months ago
Incompetent fraudsters - PLANET FITNESS
so Planet Fitness is closed in lockdown.... Fine So the do not answer a phone or read an e-mail... Not fine - other large companies work from home Planet Fitness has the most pathetic admin in this country - and that says a lot !!! I cancelled my membership in May by mail and messenger - and several times to boot - but these incompent fraudsters recon that because they did not work, the notice period in the contract does not apply -SO THEY STEAL ANOTHER MONTH'S SUBSCRIPTION!!!
0 replies
69 months ago
Planet Fitness is a joke!!!
So Planet Fitness has been closed since March. So they don't charge you - only to be expected! (But I still had a deduction going off in April - but lets not get into that....) I cancelled my membership several times starting May, but Planet Fitness shut down their entire operation - so no call centre, web contact is useless and e-mail doesn't exist (Though most other businesses at least tried to keep that going...) So today their call-centre works - jippee! But they still want to process another month's membership fees because I didn't pay them "anything" while they are closed - they feel entiled to a "severance month"? Are you guys for real???? You have the worst possible admin in South Africa! Your CEO can send out stupid video's but you can't read a mail, answer a phone or process a cancellation??? Please understand very clearly - you will not be getting another sent out of me and you will not see me in one of your gyms again! ABSOLUTELY PATHETIC!!!
0 replies
69 months ago
Excellent service!
I recently took ownership of a BMW, which was up to maggots the moment I got it. I also got hold of the service history of the car, and the last guys to work on the car was Wonderboom Car Service in Braam Pretorius str in Wonderboom. I was pretty skeptical taking the car back, but if the problem was defective work on their side, it would only be fair to give them a chance to fix it, and I have not dealt with them before, so fair is fair... That was the best choice possible! Wonderboom Car Service took the car in, gave me feedback on the analysis ASAP and the diagnosis and options were spot on – it was another coilpack giving problems. They offered the option to do one or all the remaining coilpacks and the car was ready by 15h00. Right now it is running like a clock and feels like I expect a BMW to feel. These guys are the real deal - right down to informing me of the other problems they expect in future on the car, genral info on the lubication etc. Well worth taking your car there - they are TRUSTWORHY and COMPETENT!
0 replies
Review Distribution
5 Star
3 (12%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (28%)
1 Star
15 (60%)