WD
Willem P
Active since Jun 2014
15
Reviews
0
Industries
Reviews
15 reviews10 months ago
Shane Cooper phoned me litterly within seconds to assist me with my policy
Shane Cooper phoned me litterly within seconds to assist me with my policy. This is living up to there slogan of making the client feel royalty. His advise was to the T. I would like to recommend him to get a promotion.
56 replies
12 months ago
DISHONEST MANAGER
I want to express my UTTERLY disappointment and disbelief in your shop, which I experienced first hand today. Your "Manager" gentleman with a beard and bold head slightly long nails, which assisted me with a sale of a tyre (INVcash11002-8423) today bluntly, without a blink, **** to a client. As as per my telephonic conversation this morning at 11h05 enquiring regarding a price on a motorcycle tyre (120/70 17) for my motorcycle, which out of trust of your shop, and did not ask who I spoke to, confirmed they have a Pirelli tyre available at around R1700-00. I did confirm I will be at the shop this afternoon, which then lead to my lunch time, to fit my tyre. Upon my arrival, I was greeted very friendly by this gentleman and a lady, which I also want to compliment the lady (who's name I also did not ask) regarding her very professional and honest way of serving a client, who walked away to smoke, not letting the shop entrance out of her sight for a minute, however not smoking in your face as most employees do. This gentleman convinced me that your shop does not have a Pirelli tyre for R1700 and he lead me to believe you only have starting price of R2300-00. As my limited knowledge, believed this man, and gave him R500-00 cash, which I did not budget for, however paid as I needed a tyre. I was lead to believe that the Michelin tyre is the same price (around R2300) which I decided against due the price, however COMPLETELY Slipped my mind to enquire further as I have Michelins currently on my motorcycle. I could have purchased rather the same manufacturer tyre, rather to change. Nevertheless I purchased this tyre, but was told to wait approximately 45 minutes to fit, and browsed your lovely shop fitted 2 types of jackets as I am in the market for this also in the near future (WHICH NOW I WILL NEVER SUPPORT YOUR SHOP EVEN IF IT IS THE LAST SHOP IN PRETORIA). Well hour and half later (also must thank the gentleman at the back who even tightened the chain [I do apologize for not knowing the correct terminology regarding this as I am not a biker, just do this out of pure fun]. I walked into the lovely tyre displayed at your right hand side (entering the door) where the helmets are displayed (4 tyres - front and back Pirelli's) which then displayed the price of R1690-00, which your so called Manager disbelieve in pricing. Upon me bringing this under his attention, he apologized (ONLY "SORRY" ) took a photo and said this pricing is incorrect. I asked him, what the difference is between a GT and ST. His response is the GT is for speed and the ST is for touring like I drive, as per his knowledge I am not a biker and was informed I only drive to work and back with my motorcycle, and do not do runs etc, hence he sold the GT tyre to me. As I unknowing the difference trusted him with this information, I googled and this is according to google, which makes me more furious regarding this sale of your so called manager. As per google: GT - “GT” means the tyre is meant for heavier motorcycles and "ST" means to combine the Pirelli sporty DNA with a touring attitude. Which makes me wonder why did not sell me the ST with the price of R1700 and insisted to sell the GT. Might this be that I have no knowledge, or rather to see a blind man walking in to a shop selling spikes? or just plain to up his sales? As I confronted this gentleman he only said "SORRY" not even a proper explanation, or something. I am really just stunned by a "SORRY". I would have wanted a proper explanation, or how it works or something, but A SORRY, and then look at me with BIG EYES. This is a wonderful example of MANAGMENT that your shop reflects. I believe the young gentleman with the leg cast which is VERY YOUNG would have handled this situation better, with al due respect. I am appalled by this reaction/service from your lovely expanding business. I really do hope this is not one of those unattended emails and at least a proper explanation or something. I AM JUST STUNNED and believe me this story will definitely travel.
0 replies
44 months ago
HONDA WING CENTURION AND HONDA SA - BAD SERVICE
It was amazing to order my first-ever motorcycle part from an agent. Quintin assisted, check on the system, and assured me the parts will be ready in 2 days. WHAT A SHOCK, it is Friday (5 days) and they are out of stock with a Spark Plug. No one has a Sparkplug??????? I phoned Honda SA and they ALSO tell me different stories. Blaming Honda Wing Centurion, and wise verse. How is this a clients problem? According to Honda, NO ONE has a sparkplug for my Honda VFR. What utter nonsense. Allen (Honda Wing Centurion), and Mpho (Honda SA) are the only 2 people that phone me back to keep me updated. Thank you 2 for at least trying to keep me happy and calm. NOT HAPPY AT ALL.....
0 replies
51 months ago
What a lovely experience from Guest House to Boat
Upon Arrival the General Manager escorted us to the Reception, where 2 friendly ladies welcomed us with such warmness, even presented us with a welcoming drink, Italian, strange but not as the norm, very VERY REFRESHING. Then we were showed to our room by the receptionist, who explained where what can be found. Looking from our bed over the dam made me feel like we are not in SA anymore. The jacuzzi bath with all the aromatherapy basket was a new thing for me to enjoy but to the FULLEST. lovely fresh flowers in a vase, beautiful view, and then we had to go to dinner, what a lovely atmosphere Pinky and Phineas gave us. All talkative explaining what is happening around Harties etc. Then we went on their Cruise (Harties boat company) which I though was different companies, but to my surprise was the same. It was so amazing, full captain uniform, welcome drinks lovely breakfast compilation of snacks that was served. Waiters five you the Boat feeling and we were enjoying it like crazy and met new friends. KEEP IT UP, we will definitely market you where we go.. Thank you for a lovely experience.
0 replies
51 months ago
BEST EXPERIENCE IN A LONG TIME
What an EXPERIENCE at its BEST. Welcomed with kind warmness, captain doing the safety briefing. Felt like a real cruise, vibe is exquisite and the waiters make it priority to let us enjoy, we danced and enjoyed ourselves. The Captain even downloaded a song for a couple that wanted to hear the song. THIS IS GREAT SERVICE, thank you Harties Boat Company.
0 replies
60 months ago
NO DELIVERY IN HARTBEE****RT AREA
As per telephonic conversation with Karabo, Manager of KFC Islands Mall, Hartbee****rtdam, i would like to know..... They are one of the new shops, but dont have a delivery facility???? DONT KFC INVEST ENOUGH for new shops with delivery facility?
0 replies
80 months ago
Kfc phillip nel park
Still no feedback from two weeks ago after insident. Pathetic
0 replies
80 months ago
Tasteless and terrible food.
I went and bought some midnight snack burgers at 23h41. No one was at the Pp'ace order" desk, waited a few minutes, and drove through to "Collection desk", I asked if they can prepare a Towerburger as they are usually out of stock that time. I understand as then it will not be old the following morning. Naledi, then said yes they can, i ordered a towerburger meal with buddy 500ml and 2 snackburgers. What an experience, she then forgot to give me R25.10 as change, and then realized but she never rang up the 2 snack burgers, took my money again and gave me R88.10 change wich i still dont understand. Never the less THE BURGER WAS DISGUSTING, NOTHING I WOULD EVER EXPECT FROM KFC, LOOKED LIKE OFCUTS OF THE CHICKEN BREAST THEY KEPT ASIDE, NOT JUICE LIKE IT ALWAYS WERE, 2 SNACK BURGERS SOUNDS TO GOOD FOR THE 2 DRY BURGERS I GOT FROM THEM. Really disappointented in your KFC and will definately not recommend it to anyone. You are more then welcome to give me a call 0720650810 looks like slip numbers could be 2702 and 2700 as it is unclear, but Naledi M (14) 11h41P & 11:38P should help you.
0 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
8 (53.333333333333336%)