BK
Bike Kings Pretoria
Unclaimed Business
BK
Bike Kings Pretoria
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Bike Kings Pretoria
Bike Kings Pretoria has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Bike Kings Pretoria across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
MB
Marius B
1 reviews | Active since Jan 2020
29 Oct 2025, 14:12
Horrible service from online store
Horrible service received, bought a Ls2 helmet the first time, and i asked if i can send it back but i already changed the visor so i mailed them and i received no response. So i thought since i already opened and replaced the visor they probably won't take it back so i bought another helmet from them. I have not received any feedback on delivery so i mailed and i send a message on facebook on an update on delivery, and they still do not reply. Horrible service, and i still wait for my helmet which has already been paid for
Helpful (0)
|Replies (0)MB
Marius B
1 reviews | Active since Jan 2020
29 Oct 2025, 14:12
Horrible service from online store
Horrible service received, bought a Ls2 helmet the first time, and i asked if i can send it back but i already changed the visor so i mailed them and i received no response. So i thought since i already opened and replaced the visor they probably won't take it back so i bought another helmet from them. I have not received any feedback on delivery so i mailed and i send a message on facebook on an update on delivery, and they still do not reply. Horrible service, and i still wait for my helmet which has already been paid for
0
Replies (0)WP
Willem P
1 reviews | Active since Jan 2020
16 Apr 2025, 16:06
DISHONEST MANAGER
I want to express my UTTERLY disappointment and disbelief in your shop, which I experienced first hand today. Your "Manager" gentleman with a beard and bold head slightly long nails, which assisted me with a sale of a tyre (INVcash11002-8423) today bluntly, without a blink, **** to a client. As as per my telephonic conversation this morning at 11h05 enquiring regarding a price on a motorcycle tyre (120/70 17) for my motorcycle, which out of trust of your shop, and did not ask who I spoke to, confirmed they have a Pirelli tyre available at around R1700-00. I did confirm I will be at the shop this afternoon, which then lead to my lunch time, to fit my tyre. Upon my arrival, I was greeted very friendly by this gentleman and a lady, which I also want to compliment the lady (who's name I also did not ask) regarding her very professional and honest way of serving a client, who walked away to smoke, not letting the shop entrance out of her sight for a minute, however not smoking in your face as most employees do. This gentleman convinced me that your shop does not have a Pirelli tyre for R1700 and he lead me to believe you only have starting price of R2300-00. As my limited knowledge, believed this man, and gave him R500-00 cash, which I did not budget for, however paid as I needed a tyre. I was lead to believe that the Michelin tyre is the same price (around R2300) which I decided against due the price, however COMPLETELY Slipped my mind to enquire further as I have Michelins currently on my motorcycle. I could have purchased rather the same manufacturer tyre, rather to change. Nevertheless I purchased this tyre, but was told to wait approximately 45 minutes to fit, and browsed your lovely shop fitted 2 types of jackets as I am in the market for this also in the near future (WHICH NOW I WILL NEVER SUPPORT YOUR SHOP EVEN IF IT IS THE LAST SHOP IN PRETORIA). Well hour and half later (also must thank the gentleman at the back who even tightened the chain [I do apologize for not knowing the correct terminology regarding this as I am not a biker, just do this out of pure fun]. I walked into the lovely tyre displayed at your right hand side (entering the door) where the helmets are displayed (4 tyres - front and back Pirelli's) which then displayed the price of R1690-00, which your so called Manager disbelieve in pricing. Upon me bringing this under his attention, he apologized (ONLY "SORRY" ) took a photo and said this pricing is incorrect. I asked him, what the difference is between a GT and ST. His response is the GT is for speed and the ST is for touring like I drive, as per his knowledge I am not a biker and was informed I only drive to work and back with my motorcycle, and do not do runs etc, hence he sold the GT tyre to me. As I unknowing the difference trusted him with this information, I googled and this is according to google, which makes me more furious regarding this sale of your so called manager. As per google: GT - “GT” means the tyre is meant for heavier motorcycles and "ST" means to combine the Pirelli sporty DNA with a touring attitude. Which makes me wonder why did not sell me the ST with the price of R1700 and insisted to sell the GT. Might this be that I have no knowledge, or rather to see a blind man walking in to a shop selling spikes? or just plain to up his sales? As I confronted this gentleman he only said "SORRY" not even a proper explanation, or something. I am really just stunned by a "SORRY". I would have wanted a proper explanation, or how it works or something, but A SORRY, and then look at me with BIG EYES. This is a wonderful example of MANAGMENT that your shop reflects. I believe the young gentleman with the leg cast which is VERY YOUNG would have handled this situation better, with al due respect. I am appalled by this reaction/service from your lovely expanding business. I really do hope this is not one of those unattended emails and at least a proper explanation or something. I AM JUST STUNNED and believe me this story will definitely travel.
Helpful (0)
|Replies (0)WP
Willem P
1 reviews | Active since Jan 2020
16 Apr 2025, 16:06
DISHONEST MANAGER
I want to express my UTTERLY disappointment and disbelief in your shop, which I experienced first hand today. Your "Manager" gentleman with a beard and bold head slightly long nails, which assisted me with a sale of a tyre (INVcash11002-8423) today bluntly, without a blink, **** to a client. As as per my telephonic conversation this morning at 11h05 enquiring regarding a price on a motorcycle tyre (120/70 17) for my motorcycle, which out of trust of your shop, and did not ask who I spoke to, confirmed they have a Pirelli tyre available at around R1700-00. I did confirm I will be at the shop this afternoon, which then lead to my lunch time, to fit my tyre. Upon my arrival, I was greeted very friendly by this gentleman and a lady, which I also want to compliment the lady (who's name I also did not ask) regarding her very professional and honest way of serving a client, who walked away to smoke, not letting the shop entrance out of her sight for a minute, however not smoking in your face as most employees do. This gentleman convinced me that your shop does not have a Pirelli tyre for R1700 and he lead me to believe you only have starting price of R2300-00. As my limited knowledge, believed this man, and gave him R500-00 cash, which I did not budget for, however paid as I needed a tyre. I was lead to believe that the Michelin tyre is the same price (around R2300) which I decided against due the price, however COMPLETELY Slipped my mind to enquire further as I have Michelins currently on my motorcycle. I could have purchased rather the same manufacturer tyre, rather to change. Nevertheless I purchased this tyre, but was told to wait approximately 45 minutes to fit, and browsed your lovely shop fitted 2 types of jackets as I am in the market for this also in the near future (WHICH NOW I WILL NEVER SUPPORT YOUR SHOP EVEN IF IT IS THE LAST SHOP IN PRETORIA). Well hour and half later (also must thank the gentleman at the back who even tightened the chain [I do apologize for not knowing the correct terminology regarding this as I am not a biker, just do this out of pure fun]. I walked into the lovely tyre displayed at your right hand side (entering the door) where the helmets are displayed (4 tyres - front and back Pirelli's) which then displayed the price of R1690-00, which your so called Manager disbelieve in pricing. Upon me bringing this under his attention, he apologized (ONLY "SORRY" ) took a photo and said this pricing is incorrect. I asked him, what the difference is between a GT and ST. His response is the GT is for speed and the ST is for touring like I drive, as per his knowledge I am not a biker and was informed I only drive to work and back with my motorcycle, and do not do runs etc, hence he sold the GT tyre to me. As I unknowing the difference trusted him with this information, I googled and this is according to google, which makes me more furious regarding this sale of your so called manager. As per google: GT - “GT” means the tyre is meant for heavier motorcycles and "ST" means to combine the Pirelli sporty DNA with a touring attitude. Which makes me wonder why did not sell me the ST with the price of R1700 and insisted to sell the GT. Might this be that I have no knowledge, or rather to see a blind man walking in to a shop selling spikes? or just plain to up his sales? As I confronted this gentleman he only said "SORRY" not even a proper explanation, or something. I am really just stunned by a "SORRY". I would have wanted a proper explanation, or how it works or something, but A SORRY, and then look at me with BIG EYES. This is a wonderful example of MANAGMENT that your shop reflects. I believe the young gentleman with the leg cast which is VERY YOUNG would have handled this situation better, with al due respect. I am appalled by this reaction/service from your lovely expanding business. I really do hope this is not one of those unattended emails and at least a proper explanation or something. I AM JUST STUNNED and believe me this story will definitely travel.
0
Replies (0)CS
Christian S
1 reviews | Active since Jan 2020
9 Jan 2025, 08:06
Appreciate the Effort to Resolve the Issues
After a frustrating experience with delays and miscommunication, I’m updating my review to 4 stars to thank Bike Kings for delivering my helmet this morning, 9 January 2025. A special thank you to Daniel, the Sales Manager, for stepping in and ensuring my helmet was delivered promptly after all the setbacks. I truly appreciate the extra effort he made in sourcing the correct size from one of their competitors to resolve the issue. This level of service made a big difference and has restored my confidence in the company. Thank you for turning things around!
Helpful (0)
|Replies (0)CS
Christian S
1 reviews | Active since Jan 2020
9 Jan 2025, 08:06
Appreciate the Effort to Resolve the Issues
After a frustrating experience with delays and miscommunication, I’m updating my review to 4 stars to thank Bike Kings for delivering my helmet this morning, 9 January 2025. A special thank you to Daniel, the Sales Manager, for stepping in and ensuring my helmet was delivered promptly after all the setbacks. I truly appreciate the extra effort he made in sourcing the correct size from one of their competitors to resolve the issue. This level of service made a big difference and has restored my confidence in the company. Thank you for turning things around!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Jan 2025, 07:11
Poor after sales.
I bought 2 brand new Shark Skwal2 helmets at Bike Kings in Lynnwood,a month later i returned both helmets because the pading was sagging and the wisers kept on closing while driving,my helmet was now send back for the 3rd time in 2 months and accordingly to them nothing is wrong with the thing altho it feels like the helmet is blowing of my head when reaching 60km/h and the visor keep on closing and now the visor has been addusted according to the sales guy at Bike Kings,the can not exchange or swop the **** they sold me as they only carry the warrenty and Shark must make the exchange accordingly to Cheslyn from Bike Kings Lynnwood,im so disapointed at the shop and the after sales recieved as we buy all our gear from the shop and now will not see my money again,quick to take but not to teturn.I will never buy there again...
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Jan 2025, 07:11
Poor after sales.
I bought 2 brand new Shark Skwal2 helmets at Bike Kings in Lynnwood,a month later i returned both helmets because the pading was sagging and the wisers kept on closing while driving,my helmet was now send back for the 3rd time in 2 months and accordingly to them nothing is wrong with the thing altho it feels like the helmet is blowing of my head when reaching 60km/h and the visor keep on closing and now the visor has been addusted according to the sales guy at Bike Kings,the can not exchange or swop the **** they sold me as they only carry the warrenty and Shark must make the exchange accordingly to Cheslyn from Bike Kings Lynnwood,im so disapointed at the shop and the after sales recieved as we buy all our gear from the shop and now will not see my money again,quick to take but not to teturn.I will never buy there again...
0
Replies (0)JF
Jonothan F
1 reviews | Active since Jan 2020
7 Jan 2025, 07:10
Outstanding Service from Bike Kings
Recently had the pleasure of dealing with Brian and the guys from Bike Kings pretoria. Had an issue with my bike, brought it in, BIran had it running in a few minutes. Later took it in for service and the service and prices were great. Keep it up guys, will recommend Bike Kings any day. There new Workshop is Great and Brian knows what he is doing. Great job guys
Helpful (0)
|Replies (0)JF
Jonothan F
1 reviews | Active since Jan 2020
7 Jan 2025, 07:10
Outstanding Service from Bike Kings
Recently had the pleasure of dealing with Brian and the guys from Bike Kings pretoria. Had an issue with my bike, brought it in, BIran had it running in a few minutes. Later took it in for service and the service and prices were great. Keep it up guys, will recommend Bike Kings any day. There new Workshop is Great and Brian knows what he is doing. Great job guys
0
Replies (0)KR
Keri R
1 reviews | Active since Jan 2020
12 Nov 2024, 07:58
Bike Kings Online Store - Great service and turnaround
Great service with the online store for my first purchase of a Shark dark visor. Ordered on Sunday evening and arrived on Tuesday morning and the product is what I expected and was packaged well. Had a call confirming my order was received and the online integrations work well with updates to your mailbox,
Helpful (0)
|Replies (0)KR
Keri R
1 reviews | Active since Jan 2020
12 Nov 2024, 07:58
Bike Kings Online Store - Great service and turnaround
Great service with the online store for my first purchase of a Shark dark visor. Ordered on Sunday evening and arrived on Tuesday morning and the product is what I expected and was packaged well. Had a call confirming my order was received and the online integrations work well with updates to your mailbox,
0
Replies (0)MB
Matthew B
1 reviews | Active since Jan 2020
13 Sept 2024, 08:55
Daniel the legend
Daniel is an absolute legend. I ordered a helmet online. It was a great deal as it was end of range. Unfortunately they did not have my size and Daniel searched all the other branches and suppliers. Finally found an alternative for me in Cape Town and had it couriered overnight direct tome. I had it by 09:00 the following morning. I wish other companies could learn about customer service and integrity that you have given me. Thank you for all the hard work and constant updates
Helpful (0)
|Replies (0)MB
Matthew B
1 reviews | Active since Jan 2020
13 Sept 2024, 08:55
Daniel the legend
Daniel is an absolute legend. I ordered a helmet online. It was a great deal as it was end of range. Unfortunately they did not have my size and Daniel searched all the other branches and suppliers. Finally found an alternative for me in Cape Town and had it couriered overnight direct tome. I had it by 09:00 the following morning. I wish other companies could learn about customer service and integrity that you have given me. Thank you for all the hard work and constant updates
0
Replies (0)