Active since Jul 2014
I had to put my dog, Juju, down on 26 December 2025 at Valley Farm. I chose the cremation option, but as of 6 January 2026 we still haven’t received the ashes. My wife and kids are worried that we may not get the correct remains. Waiting three weeks feels like very poor service.
I transferred R1000.00 via eWallet to the number 078 493 3800 today, 20 October 2025. Although the transaction reflects as successful on my account and the amount has been deducted, my friend has not received the funds. Kindly investigate this matter as a priority. Account no: 62130638573
Medicross Silverton is currently busy with contraction. Patients are exposed to excessive dust and noise pollution.
My ID card was taken by a sales consultant but was never returned. The consultant later sent me an SMS requesting that I collect it. I visited the Vodacom store on Saturday, 5 July, but was informed that the manager—who apparently had my ID—does not work on Saturdays and that I should return on Monday, 7 July. I went back to the store today, 8 July 2025, only to be told that my ID card is missing.
I brought my MW63 - Alcotel router to Vodacom Repairs at Menlyn WICC on 14 March 2025 for repairs. I was informed that the repair process would take 5 working days. However, it has now been 10 working days, and the router is still not ready for collection. Kindly assist, as I am currently paying for a service I cannot use.
I booked 4 six sleeper Chalet at Hartbee****rt Resort book-in 29 December 2025 and book-out 02 January 2026. The admin person just called to say someone booked more chalets therefore my booking is cancelled. This is an unfair practice..
Samantha Rippenaar-Theunissen (Claims Manager) provided great service when resolving my claim issues. She has great communication skills and was friendly. Thanks
I submitted claim no: GAP3909576 / 1 for the daughter hospitalization during the month of May 2024. I have repeatable submitted documentation, but my claim isn’t paid. The Doctor (Dr De Bruin) is handing me over to lawyers. PLEASE Help
My ADSL line has down down since Friday 24 February 2023. I have logged several calls (Ref: 70161064 ; ref: 70181177 and today again Ref: 70202052. Yesterday the call center operator said my Telkom D-link router is faulty and needs to be replaced. I bought a new router today but still have the same problem. Please assist urgently.
Poor customer service, I have been trying to resolve my Debit order issues for the past 3 months. I have been to Hatfield Telkom Store several times but no success. Details: 0128064002
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