DD
Dennis V
Active since Jul 2014
24
Reviews
0
Industries
Reviews
24 reviews6 months ago
MrP Home fiasco
Ordered and paid for two table lamps. Sent one. No correspondence. Refund for one received. Delivery charge paid. Then get R99 deducted by them a week later. No purchase and still no correspondence. Used to be good to order products online via this portal. Now prefer Amazon by the proverbial mile. Blocked my email address as well for good measure. Really impressive online experience !!!!!!!!!!!!!
0 replies
12 months ago
Meter reading submission sites provide poor service
The Eskom portal for submitting meter readings and the WhatsApp Alfred bot are illustrative of poor design and poor customer service. Have been trying numerous times to submit a reading via either of the two options. No success. The message returned is that there are no accounts attached to the account number. Strange as have been using the account number for more than 10 years !!!! Eskom has no problem taking money from customers, but are unable to provide what they offer. Symptomatic of all government controlled public enterprises. Country needs competition to improve the services provided.
0 replies
12 months ago
Makro and Ozow
Bought items online and paid via Ozow. Order never delivered nor acknowledged by Makro. Money was debited and paid to Oz-Makro promptly at the completion of the order. Contacted Makro customer service ???, or what passes for one, minimal response. My advice would be to avoid both Makro online and Ozow as they cannot be bothered by ***** or the like.Disgusting.
58 replies
13 months ago
Problems with Ozow. Vanishing payment
Recently purchased items online and used the payment scheme chosen by the retailer - Ozow. Filled in the necessary information and the confirmed the purchase once banking details were added. Ozow cancelled the payment. Did the whole process over again with same result although the bank confirmed that the amount had been paid in full. Sale cancelled by retailer. A few days later, my bank statement showed a payment to the retailer via Ozow for the full amount. Retailer contacted and said that no payment was made to them. Now the question is what Ozow did with the payment as my bank account has been debited for the full amount !! Is this another case of *****ulent accounting as something is amiss !!!
0 replies
31 months ago
Selling faulty equipment knowingly !!
Bought and paid R988 for a Paradox remote control. Arrived loose wrapped in bubble wrap. Immediately suspicious !! Installers from a reputable company came to programme the remote and said that it was faulty and could NOT be programmed. Therefore, useless. Contacted SecurityKing who are evading replacement or reimbur*****t. Obviously, they knew that the remote was faulty as it was wrapped in bubble wrap with no documentation. I surmise that this remote has done the rounds and is a basis of *****ulent and ********* trading. Stay away from them as they do not provide a service of any type, but will gladly take your money !1
0 replies
40 months ago
Miracle !!
A follow-up to my previous post as regards this seller. Ordered, paid and no show of item. Numerous emails exchanges including possible charges via my lawyers. Stefan du Toit sent email alluding to reimbur*****t. Did not hold my breathe, but money now in my bank !! Still think that the service is atrocious and will not use them again. At least, I got my money back.
0 replies
42 months ago
Fraud on a big scale !!
Similar to all the aforegoing. This lot are a bunch of crooks and knowing mis-sell. Most of items ordered are out of stock. Offered a more expensive replacement which when declined causes them to keep the money and refund nobody. Thses people (Stefan du Toit) need to be held to book and a class action is needed to put them out of business !1
0 replies
46 months ago
Eskom account fraud
This is the most useless organisation in the world !! The website allows one to submit meter readings on a monthly basis. These are completely ignored by Eskom who still send out an estimate and bill one accordingly. The problem is that my estimate is 80% higher than my usuage. This is tantamount to fraud on a massive scale. They reconcile the account when they read the meter (if ever). Because of the payment structure you could pay for higher tariff energy, but get "cheaper" tariff electricity adjustment. They get money for nothing - pay higher tariff, get lower tariff adjustment. They do not pay on electricity used, but on a financial rate. If your are R4000 in the black you will get R4000 of electricity at the going rate. You lose out.
0 replies
48 months ago
Poor customer service. Headless chickens!!
I was told that my debit card was fraudulently used. Contacted them on the 30th of March, 2022. I was asked if I wanted a replacement card which could be collected at the nearest branch. Everything appeared to be OK !! Ten days later, I queried the progress made with the card. I was told that the card had not been ordered !! So they said that someone would contact me telephonically. Which the did. Whole process repeated again, but this time I was going to have the card couriered to my home address. Told again that all was in order (12/04/22). Decided to enquire again yesterday via email. Unbelievably was told that there was no card ordered and no replacement was therefore imminent. They were going to phone me again to arrange the replacement. Deja vu. It appears that they have little idea of what is going on. Been with them for over 30 years and have had some monumentally hopeless service. Time to change and take all my business somewhere else. Let's see what they can do next ?? Probably no card and no service. Very poor customer service again.
0 replies
54 months ago
Karibaa - do not use EVER
Bought and paid for an item in August 2020. Over R3500. Lots of lies and deceit from this company which should not be allowed to be in existence as they are a group of fraudulent people hiding behind a family business - so they tell me. Why do people still believe the "positive" reviews when they are self-generated. Have reported them to the ombudsman and now the police who seem to be interested in the complaints generated on this site. Seems to be a lot of questionable actions by this ??compny.
0 replies
Review Distribution
5 Star
2 (8.333333333333334%)
4 Star
0 (0%)
3 Star
1 (4.166666666666667%)
2 Star
1 (4.166666666666667%)
1 Star
20 (83.33333333333333%)