TR
Teija R
Active since Aug 2014
12
Reviews
0
Industries
Reviews
12 reviews20 months ago
Mrs M Rewards Hoax?
Mrs M Rewards cards appear to be some kind of hoax - I have tried to find a way to see what points I have accumulated over at least a year of swiping with every purchase only to find there is no way to check - the app customer service referred to does not seem to exist in Google Play Store. Please note the answer from customer support referred to "our app store" - a bit strange - what does this mean? I contacted customer support in this regard again and have heard nothing further. Please can I get proper direction regarding this?
0 replies
25 months ago
LayUp does not respond to Queries within 24H as Auto-Response states - no response after 7 days
Below are auto-responses to my queries on 19 March 2024 to LayUp regarding non-delivery of my item after full payment made via their service - and requesting reversal of payment (full refund). No delivery still and no 24H response from LayUp to date as promised in their auto-response. New Support Ticket Received - Online F 2f3a175f75 Inbox Support @ LayUp customersupport@layup.co.za via freshdesk.com Tue, Mar 19, 12:29 PM (7 days ago) to me Dear **** Thank you for contacting LayUp. We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). Thank you for your patience. Sincerely, LayUp Customer Support Support Team New Support Ticket Received - Undelivered Item Fully Paid - payment reversal possible? Inbox Support @ LayUp customersupport@layup.co.za via freshdesk.com Tue, Mar 19, 11:30 AM (7 days ago) to me Dear **** Thank you for contacting LayUp. We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). Thank you for your patience. Sincerely, LayUp Customer Support Support Team
106 replies
25 months ago
Full payment - delivery overdue, no contact
After first payment of the lay-by option I got misgivings as to slow response time to queries. Having been pressured by my husband I continued and paid faster to get the item as he felt it was a very good price. Now delivery was due Friday, latest Monday morning but nothing and it's Tuesday afternoon 2:30 PM - queries by both me and my husband are going unanswered. I see the bad reviews of others on here and I am getting a sinking feeling. I will re-post if resolved, but so far I am unimpressed at no feedback.
112 replies
68 months ago
Living Seeds is Excellent
Excellent, products, knowledgeable staff and great service with good prices - keep it up!
0 replies
106 months ago
Cancelled Account Harrassment
In 2014 I cancelled my TC licence as my TV was irreperable since Oct 2013.I received cancellation confirmation. Suddenly in May 2017 I get a renewal notice sent despite me not ever having bought a new TV or re-opening the account! I wrote back and attached the cancellation letter sent by themselves but they answered and accused me of having paid the account in 2016 - which I did not do! I told them their accounts people must have made an error and allocated it to the wrong account - they refused to listen. I received a letter dated 17 July from Sylvia Tladi: Head of TV Licence Division stating it will be taken up by lawayers if payment is not received by 31 Aug 2017.I have since replied twice on 26 Jul 2017 and again 10 Aug 2017 with all relevant attachments of original Affidavit of 2014, cancellation confirmation from SABC of account, as well as a new affidavit signed by me earlier in Aug 2017 stating again that I do not have a TV set and I had cancelled in 2014. I told them they can send an inspector to check. Since then, despite me sending my reply to two e-mails: tvlic.info@ sabc.co.za as well as SABCrenewals I have heard nothing - I suppose they will just send the lawyer's letter withour doing due diligence on what I've sent them. It's a simple case for them to trace from whose bank account the payment in 2016 was received from, it sure wasn't mine! What a waste of time, effort and money for me as I am doing all this running around for affidavits etc without a car (stolen October last year). I need confirmation from SABC they have cancelled the account properly this time as it should have been the first time around where it could no longer be accessed by anyone.
0 replies
114 months ago
Online Lie - Follow-Up 3
<p>Final image which shows I cannot even collect from my Malvern, Queensburgh PicknPay branch if I use online - so why do they bother advertising online to me in-store when it's of no use to me? It really would have come in handy now our car was stolen over a month ago and I'm walking 2kms to the store.</p>
56 replies
114 months ago
Online Lie Follow-Up 2
<p>As the previous reviews only allow one image - please find attached the screenshot showing no delivery to my address ever possible (been fighting this for past year).</p>
56 replies
114 months ago
Online Lie Follow Up
<p>I am posting photos and screenshots showing that Malvern Queensburgh PicknPay has an advert up encouraging online shopping but there is no facility to either deliver online shopping nor even to collect from store for online shopping - so what's the point??? Smart Shopper? You make me feel stupid.</p>
56 replies
114 months ago
Online Lie
<p>For the past year now I have been fighting with Pick n Pay regarding their online services for the malvern, Queensburgh, KZN area. I notified them that my area does not get service for online deliveries/pickups/orders whatsoever. All I can do is waiste my time to fill my trolley and then it glibly says at booking of delivery or even pickup "This area is not serviced. Lo and behold - the Malvern Pick n Pay did a revamp a month ago - it looks great - they hung up Online shopping banners on their shelves! Why advertsie something which cannot be used in the very store where it cannot be used!? Is this some kind of sick game??? I'm sure other people in my area are also p-d off by this - what a lie and disappointment. It really affect how I see Pick n Pay.</p>
56 replies
117 months ago
Deceptive Marketing - Unilever Deals - terrible customer care
<p>I used a Unilever Deals online voucher code for the 6 pack Magnum Mini purchase to get a free Ster Kinekor ticket sent to me ia SMS in real time - this was last week on 25 August 2016. The transaction went through at the till with a slip printout showing R0.01 but no real time SMS came through. I have contacted: ********** (with all details as requested) no less than three times in the past week as well as completed their Contact Us form - no response whatsoever, complete non-response, not even an auto response. It can't even be a technical difficulty as no message comes up, it's more like total indifference and all queries coming through are going straight to File 13 or Mars! Shocking for such a huge enterprise such as Unilever.</p>
53 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
8 (66.66666666666667%)