LN
Lebo N
Active since Aug 2014
48
Reviews
0
Industries
Reviews
48 reviews14 months ago
Clearwater Mall Store full of Consultants but no Service
The Clearwater Mall store is full of consultants but no service. We kept being told to wait for a call that hadn’t come through in 30 minutes. After that wait only to be told they offline. Mind you one of them checked before I Q’d and confirmed the system was working perfectly. The Clearwater Mall Store Manager needs to be retrained, no clue what they are doing.
0 replies
17 months ago
Horrific Workmanship
I would give them 0 stars if it was possible. I never thought it was possible to botch a windscreen replacement until I came across Glasfit. The workmanship is horrific. Take your car there at your own peril, you have been warned.
0 replies
17 months ago
Will move mountains not to refund deposit
They will move heaven and earth not to refund your deposit. Work with them at your own peril, you have been warned.
0 replies
28 months ago
Delivered as promised and abit more.
Both geysers installed by Solar Guru work 100% and the installation is very professional & neat. There were measurement issues from our side, they dealt with it quickly and sorted it out with so much grace. They sent out another car to bring the correct material at no cost to me. I would give them 10 stars if it was possible.
129 replies
36 months ago
Shuttles clean and on time (impressive service)
We used EZ Shuttles (Durban) on our last holiday and we were totally impressed. Staff was professional and very helpful. Shuttles were clean and on time every single trip we took with them. Great value for money, we will be using again and would recommend them 100%.
0 replies
42 months ago
FNB can't change details online only at an ATM in this day and age
The FNB that prides itself for being a technological pioneer in the industry tells me that the only way to change my cellphone details or re-route my OTP to my email address which are both on the system (vetted already) is to drive to an ATM. According to Keneilwe Mosiamedi and her supervisor Gloria Matlong, it wasn't possible to change my OTP to go to an approved email address online. FNB requires a physical drive to an ATM. Banking technology pioneers my left foot...
133 replies
43 months ago
7 Consultants later and still no resolution.
I returned a purchase within 24 hours of collection on the 14th August, to date I haven't gotten my refund. My query has been handled by Noluthando, Vuyolwethu, Melusi, Ziyanda, Yamkela, Refoe and latest Mishka. 7 consultants later and nothing has been resolved. The modus operandi is the same with each consultant: 1st they tell me they are going to escalate, 2nd I must confirm that the purchase is with take-a-lot then silence. After a few days I email for an update, like clock work a new consultant responds and the process starts again. Takealot I returned your goods, can I please have my money back so I cut ties with you. Consultant training would do wonders for your business as well.
0 replies
43 months ago
Take-a-lot delivered a laptop to "RECEPTION" and I'm to carry the loss
I logged a call to return a laptop. Upon enquiry why the credit is not reflecting I'm told that the laptop was returned to me. It was accepted on my behalf by "RECEPTION". I wanted a refund, on whose instruction did Take-a-lot return it to this unknown "RECEPTION". Take-a-lot please don't be scammers and return my money. I personally delivered the laptop back to your depot. Where you guys took it subsequently is failures on your controls and is all on you, please refund me.
0 replies
45 months ago
Takealot rejected my return because I didn't return thier email in 5 hours.
I purchased a Mecer laptop and took delivery on the 13th of August. On the 14th when we tried to get going it moved from rebooting to repairing itself then back to rebooting, it did this for hours. Naturally I logged a call and returned it on the 14th. On the 17th Wisani.M sends an email for the pin at 11am. On the 18th at 8am s/he rejected my return becasuse I didn't respond to the e-mail. It was literally 5 working hours between the email and rejecting my return. Takealot didn't even attempt to call me, nothing. 1 email and 5 working hours later, sorry your money is gone down the drain. What does Wisani and Take-a-lot expect me to do with a laptop that won't switch on? Even Takealot's turn-around time isn't 5 working hours. Basically thier guarantees are lies.
134 replies
47 months ago
Unbelievable Security Exposure
Last month a supplier single-handedly processed a R7k payment on Pay-Fast system through my account, the system that I (account owner) must input OTP and approve on the app before any payment is done. Somehow FNB allows suppliers to do it single-handedly without any authorisation from me. I was told that an investigation is underway by Catherine Morgan as how the supplier did that (so much for world-class security), that was the last time I heard from the security team. My emails went unanswered by Catherine and the Retail Service Recovery Team, clearly they haven't figured out how payment system that I must authorise was bypassed by a supplier. NOW, IT HAPPENED AGAIN. The same supplier has processed another 7k through my account. Not only did FNB not manage to figure it out but can't seem to be able to stop it. My account might as well be fun-fair for all at this rate. FNB I want my money back.
134 replies
Review Distribution
5 Star
6 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (27.083333333333332%)
1 Star
29 (60.416666666666664%)