HO
Hannes O
Active since Aug 2014
6
Reviews
0
Industries
Reviews
6 reviews38 months ago
A dealership with poor service and very limited capability. (The unreliable Haval cars does not help)
This is a business that has no idea what customer service means and mix that in with an unreliable car and a lack of capability to resolve technical issues. What a disaster. I had a H2 Haval with 50 000km on the clock that kept breaking down and just started shaking without any power. We were send back home with the car 5 times over the last year with feedback that the car is now fine. No it was not. To top it all of, they damaged the car with a truck wile in their shop over the last two weeks again. They then proceeded with repairs without my approval and the dealer principal was quick to let me know that they don't have to fix the damage according to their terms and conditions, but they already did it for me because they are verry nice. I have also now been waiting for the replacement of a aircon pipe on a H1 because according to the dealership, they wait very long for warrantee claim approvals.
106 replies
41 months ago
FNB - What customer service, what Private wealth client?
I am a Private wealth client but that does not seam to mean much to FNB. For a month now I have been trying to apply for a further loan on a home loan account without any feedback or communication at all. I must have spend about 8 hours with their online chat thing without success and requested 10 times to speak with my private banker (whom I think does not exist). I give Up.
132 replies
65 months ago
Poor poor woodlands branch
Sitting in the woodlands branch for 1:30 hours. Just to get a replacement card for a easy account. Still no assistance from the staff that moves slower than snails. I have business and private wealth accounts with fnb but apparently that does not count for anything.
56 replies
67 months ago
Cassa disappointment
I had an absolute disappointing evening tonight. Left hungry because refuse to have my meal alone with tired kids looking at me, after I received a Carpaccio with 5 shreds of basil instead of rocket and then drenching the plate in balsamic reduction. There were 2 waiters serving a packed restaurant and we waited forever for everything. I eventually had to get up and look for takeaways to go eat in my room. I suggest that the restaurant business should rather be left to people that knows how it works.
0 replies
70 months ago
The AON call center of doom.
I phoned AON to claim n windscreen and followed up about 4 times in last 2 weeks. Today I must have spoken with about 5 different people at AON and only then received a claim number. I relised that no one that I spoke to in the last 2 weeks ever registered the claim.
53 replies
80 months ago
Waste of my time
I bought a new phone and it is now 3 weeks and I still cannot link my new device to the discovery app. They asked if my problem was solved in said no in their survey. Nothing after that. The time I spend on the phone to solve this is just not worth it. How will they ever operate as a bank if they cant resolve this?
0 replies
Review Distribution
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1 Star
6 (100%)