AN
ABONGILE N
Active since Aug 2014
14
Reviews
0
Industries
Reviews
14 reviews6 months ago
False Advertising and Unanswered Questions After a Decade with OUTsurance
It saddens my heart that after 10 years with Outsurance, I now find myself logging a compliance complaint for false advertising. I took out an extended maintenance plan and opted for the Executive Plan to ensure I was fully covered because I know what it feels like to be without support in times of need. When I logged a claim, I was assured that it would be processed as soon as I gave the go-ahead or found a place to fix the brake pads on my car. A month later, when I was ready to proceed and had found a suitable place, I was informed that my Executive Plan does not cover the open claim. Unfortunately, I had to attend a funeral and could only follow up upon my return. I have since requested the call recording multiple times, but to my surprise, it has still not been shared. At this point, I’m left taking someone’s word of mouth that I’m not covered, while the company withholds the evidence to support their decision. I pay over R2,500 per month, and I’m now genuinely questioning is it worth it? Why am I still with an insurance company that cannot demonstrate transparency or respect for my loyalty? I am deeply disappointed and need clear answers to understand how this could have happened after a decade of trust.
53 replies
13 months ago
Pathetic service
DO NOT TAKE GAP COVER WITH THEM!!!! I have been trying to get information with no luck. Tried to cancel and that did not succeed as well. If it was not a matter of avoiding judgment against my name, I would have blocked the debit order to trigger attention from the company.
53 replies
14 months ago
Vodacom ****med me
Vodacom is denying to refund my money instead they requesting a cancellation fee. I have been ****med for consecutive months by Vodacom and when I want to end my contract they are requesting cancellation fee. I am certain even the consultations on the escalations levels have been trained to suck money out of people's bank. I want my money back!!!!!!!!!
53 replies
14 months ago
*****UELNT DEDUCTION
Vodacom has ****** me for more than 5 months. I only received minutes for certain months and other months would not receive minutes yet I am paying. Consultant are rude and very unprofessional. I am not certain how many times I have escalated this problem without getting any help. It has been proven to me that company train its people to commit ***** for the business benefit. I want my minutes back and I want to end my contract with Vodacom. ENOUGH IS ENOUGH
212 replies
15 months ago
FRADULENT INTEREST ADDED
I have never come across a company that is so *********** as Truworths. I have settled my account with the plan of ending my relationship with Truworths, to my surprise that they will add interest on a settled account for admin purpose. I have requested a details statement of how the interest was generated and from what amount because account has been settled. I want my name clean and account closed.
424 replies
15 months ago
VODACOM IS A *****STER
Vodacom is a *****ster. I have joined vodacom in 2018 and then the service was being administered by Cellucity. It is disappointing that I have been ****** by vodacom in the past year for the numerous times, there was a point where a vodacom agent had an audacity to deliver a phone which I did not sign up for. This was never taken into consideration and it passed QA. I am currently paying R276.48 for a R150 airtime and for minutes that I do not receive at all. In order for me to receive them I need to call in every time, how come!!!!!!!!! I went to cancel my contract and they want cancellation fee, how on earth must I pay when they owe me tons and tons of money.
212 replies
114 months ago
Excellent service
<p>I am so pleased to give complement for the great service I have received from Station motors. All thanks to Reynold who brought a smile into my face after lot of struggle with the lights of my car. </p>
0 replies
124 months ago
Unfairly treated
I do not understand what kind of rules and regulations that govern Motor Industry Ombudsman of South Africa. I was robbed by the dealer (W wheels), took the matter with Motor Industry Ombudsman of South Africa and they dismally failed and unfairly treated me. I waited more than three months for my complaint to be resolved up to a point where I received a feedback, case closed. Conclusion was reached based on irrelevancy, shifted the blame. All the evidence and necessary documentation was supplied. Why must we have a ruling board industry if it will not comply with its objectives. <br> <br> \The MIOSA's mission is to primarily defend the independence of the Motor Industry Ombudsman's office while tirelessly striving to educate consumers and motor related service providers alike, in achieving higher levels of customer care and cordial relationships within the motor industry"
0 replies
128 months ago
Weslyn must settle my account and take his car
I have bought a car four months back from Wwheels which was based in Bellville and now is based at 99 Voortrekker Road, Parow. I requested an AA certificate to show that the car was not involved in an accident and I was granted a false certificate which i did not understand because He assured me that the car is fine. The car has stretches on the bumper as well as the bonet and right side, noise when accelerating and lights were very dim. He convienced me its nothing to worry about the car is fine. <br> <br> On monday the 5th of October i took the car in for a service and was advised to return the car because it was in a major accident, everything that is faulty in that car will not be fixed by VW. Went to meet Weslyn the owner who gave me attittude, shouted at me that i need to take the car to AA. <br> <br> Reading through the documents, I am the 4th owner of the car and this is a 2014 model. I want to return the car, He doesnt want to listen to me at all. I have all the supporting documents to assist me with this. i told him from day one should the car give me problems I will return it.<br> weslyn de Bruyn - <br>
0 replies
131 months ago
I want my premium back
I took out a house content policy with Santam. I have cancelled my policy via email because they wouldn't answer the calls, I would hold on for more than 5 minutes but still no response. The policy was cancelled before the 27th which is the day they deduct the premium but the debit order went through. I have not received the reversal of my money till this day. <br> <br> Can I please have my money back!!!
75 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (50%)
1 Star
6 (42.857142857142854%)