Active since Sep 2014
15
Reviews
0
Industries
Reviews
15 reviews15 months ago
Service was quick and i got the information that i needed
Service was quick and i got the information that i needed. Thank you
56 replies
23 months ago
CELL C TRYING TO DE***** ME
my data contract is ending on July 2024, i went to the store in River square mall ,Three rives for an upgrade. Everything went well i signed up for an upgrade of R469 for 1 Terabites until on the 8th May i received an email from cell c that the gave me a wrong contract and attached was a new contract with a shocking amount of R1099 that they are forcing on me , i wont be able to afford such amount for data. I call their customer services line and spoke to an clueless constant who did not understand my complaint, i end up requesting a reversal of the R1099 contract and he promise to give me an update on my queries till to date i have not heard anything from them. I find that to be so unprofessional and inconsiderate , i have been a loyal costumer of Cell c for the past 20 years surely that should count for something. I request an urgent update on my query and the contract that i signed up for its what i shall pay not this mediocre of R1099
583 replies
39 months ago
Defrauded by capital legacy
I have lodge a complaint on the 15 January 2023 of unlawful debits on my salary. I was called by Ms Pfunzo from cancelation department and she said everything has been canceled from t their side and she will send me a cancelation letter on the 19th till to date i have not received the letter and my salary has been debited for January. I did not join any policy your consultant Bethuel from vereeniging was promoting wills which i did not sign because i was not satisfied with the standard of the will, the was never an agreement of a policy, I demand that I be refunded of all the unauthorized debits that has occurred the plan that I wanted to take was suppose to be effective once I sign the will hance on the documents the was no commencement date everything was pending for my signature on the will, neither do I have any contract of the policy. I am being defrauded by this company and will escalate the matter legally since the company is reluctant to resove this matter.
173 replies
40 months ago
DEFRAUDED BY CAPITAL LEGACY
In September 2022 a capital legacy agent came to my work place, I became interested in their product I requested that he draft the will for me. When he presented the final draft I was not happy with the standard of their will and I never sign the will to my surprise from November 2022 the started to deduct money from me stop order without my permission for what I do not know because I never agreed to the will. Iam defrauded by the agent. Need agent assistance before I open a criminal case and refund to the money taken. Name of the agent is Bethuel from Vereeniging.
528 replies
46 months ago
Disgusted with service I received from cell c
I'm so disappointed with cell c service , I took 3 data contracst 2 years in River Square . Three rivers, all 3 I was informed that I will be paying an amount of R896 the deductions have been going through every month without a family, suddenly my statement for this month the amount due is R1429,19 and the explanation that I received is that they did not load my discount for this month and I was told to wait for 2 working days for a response. I find this very incompetent from cell c, non of the information about the discount is was never explained to me when I took the contract. And it is disturbing my lifestyle because I do not have night data and they reduced the data as per initial agreement . I am not happy that I'm told that if the debit go through cell c will owe me , what about my oder debit order that suppose to go through do they want them to lapse. The level of competency is so bad and I rate this the worst service I ever received from cell c. I have been a loyal customer for the past 18 years to this company. I do not deserve this I'm so disappointed
402 replies
49 months ago
Unauthorized deductions
Incompetent and bad service from the employees of m-sure they have attached another customer account to my bank account and for the past 3 months I have been paying for someone else's premium, i have suffered huge bank charges except the deductions and I have been sent from pillar to post when I do inquiries.
74 replies
56 months ago
Bad service/ forced to pay for services that i did not apply for
I had a contract with mtn south Africa which ended on 31st of August 2021 on the 2nd of August i sent them an email stating that i do not want to continue with contact and that they should change my number to prepaid but instead they sent me a message that i will be paying for the services which is not what i want. Their agent called me about the upgrade and that i dont want to pay for any services the agent was rude and he did not even transfer to cancelation department instead he said i should call 135 and he hungged up. I called 135 and followed their options of cancelation and i hold on for 1 1/2 hour until i hanghed up the phone without assistance. Im very disappointed with the service that i got from mtn.
0 replies
63 months ago
Unreliable and poor service
I lost my mother and my husband we had policies with workerslife we lodge a claim on 26/01/2021 at their branch in Vanderbijlpark, the funeral was set for the 30/01/2021 we the hope that we will be paid within 48 hours as promised submitted all required documents. We only received payments a week later and we had no option but to take a loan for the burial. I'm very disappointed with workerslife is left us stranded , it dented our reputation amongst our families and it left us swimming in debt that was not planned of repaying the loan. Workerslife you sold us lairs and added more stress while we we suffering a loss of a lover one.
0 replies
64 months ago
FILTHY STORE
Yesterday 2021-01-07 I went to pick n pay store in Vereeniging cbd and what I experienced wow I have never been so disgusted, the store was very filthy from the outside and there was this awful smell as I entered it was ver dark I dont know was is because they had no electricity, but I noticed that it was in full operation cashiers were still on tills serving customers , I couldn't go through with my shopping I had to run out & vomit there was this bad smell of rot. The condition of that store are not good for the consumers and the staff. Pick n pay is a huge brand for it to allow such inhuman conditions in this days of covid-19 for the store that sells food really Lives of people are not taken serious. That store needs to close down for a deep clean s.a.p or this matter will be escalated to dept of healthy.
56 replies
101 months ago
Cashier had a bad attitude
On15/12/2017 at 11:39 i was in pep store at Merriman street, Vereeniging to purchase some good , i am a regular customer at this store and while shopping i decided to make a lay-buy of two dresses. When i reach the till point i was helped by cashier: Puleng and she told that i need an identity document if i want to lay-buy , i told her that i do not have my id with me however i had the driver's license and im a regular at the store my details are already on the system, she didn't want to assist she had a bad attitude towards me and she was very arrogant and she said "what is it that you want me to do ? I need to scan your ID" . i have previously made a lay-buy without a id on had without any problems. I felt disrespected by the cashier and she lacked passion on her duties she kept on complaining in the presence of customers that the other cashier is passing all the customers to her , the is only one speed point. functioning at this store thus making the service very slow.
105 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (13.333333333333334%)
1 Star
10 (66.66666666666667%)