DS
Dewald S
Active since Oct 2014
34
Reviews
0
Industries
Reviews
34 reviews18 months ago
Telkom is pathetic, never get a contract there
Pathetic service! Suspended my account, I called them on Tuesday 5 November, the agent said it is a fault on their side and my line will be activated within 24 hours. Still no service! Called in again today just to hear their system is offline they can not assist! I have a wife and 2 girls that wont be able to reach me if something were to happen! How pathetic!
0 replies
40 months ago
We were very satisfied from the beginning
We were very satisfied from the beginning. Received great service!
132 replies
60 months ago
Complaint after complaint. Pathetic Service.
This is just getting worse!! Ordered a premium package from DSTV. After 14 days of waiting for the confirmation of the decoder and several chat on the DSTV website with several of their 'HELPFUL" members I decided to lay a complaint on Hello Peter regarding the issue. This matter was solved within 24 hours. Got a phone call confirm the delivery day for yesterday on the public holiday. Canceled all our plans for the day just to at last get our DSTV decoder. Delivery was scheduled for 11h00.... we are still waiting. No call/sms to inform us that it won't be on time nothing... if this is how DSTV takes care of their so called "premium subscription" members then I will rather switch over to Netflix. DSTV you have 48 hours to deliver my package. I don't care how, that is your problem. If not I will cancel the package and switch over to Netflix!
212 replies
61 months ago
Bad Service delivery!
I ordered a DSTV package from DSTV and was approved on the 7th of April. I did not yet received my decoder. This is pathetic service!!! I complained in their live chat option 6 times already with all 6 of them telling they escalated the matter to the so called "Decoder Team" but still nothing happened. I have requested to have the "Decoder Team's" contact details so that I can contact them directly and do DSTV's work for them just to get the reply that I should wait for them to contact me!!! I have been waiting 12 days for them, what is going to be the difference now!!! I am so fed up with poor service.
53 replies
65 months ago
Telkom Account Department is a Laughing Stock
Never Ever did I have such awful customer service! Nobody wants to help you and just say "the matter will be escalated" or "sorry for the inconvenience" but they do not care at all! I have spoken with 5 different people at the billing and accounts department and two "team leaders" (Managers) and after 8 days the problem is still not solved just to be told the people that can activate my line again doesn't work over weekends! If this matter was solved by the first person I spoke to on the 11th of December there would've been no need to wait for the next weekend 19th of December (keep in mind the date is 8 days later which gave Telkom 6 working days to fix my problem). All employees of Telkom admitted that Telkom is at fault and they don't understand why my account is blocked but not one of them were/are able to assist me, neither did one of them go the extra mile to sort this issue out. At the end of December Telkom is going to expect from me to pay my full account, now my next question will be what about the days which I could not use my phone? Will there be some sort of discount or will this pathetic service just keep on impressing me more and more? Can't wait for this contract to end so that I can stop using this pathetic company! Been a loyal Telkom customer for 9 years just for this to happen. PATHETIC!!!
0 replies
69 months ago
Telkom's Service is worse than COVID
They are pathetic!!!!!!!! Paid for a sim deal 2 months ago and still didn't receive the product I am paying for!!!! This is my 2nd Hello Peter review, and nobody even phoned me back yet!!!!! PATHETIC!!
0 replies
70 months ago
Horrible Telkom Service
Telkom takes your money without delivering the products they promised! I have been waiting for 1 month for a product!!
0 replies
76 months ago
McDonald's is pathetic
McDonalds Mayville is pathetic!! They almost never have ice cream and when they do the give you a McFlurry with barely any caramel or chocolate! I wille never support any McDonalds again because of them!
0 replies
80 months ago
Worst Customer Experience ever
Shocking Experience.... waited 15 minutes for someone to help us.... when we called for help 3 Cashiers looked at us and ignored us carry on with their work.
0 replies
81 months ago
Investec not a bank for professionals!!!!! PATHETIC!!!
I submitted a form on the 13th of August to close my account, as speaking on the 2nd of September my account is still not closed. After several mails asking to close it, it was said the fault is on their side and that they will close the account asap. Needless to say that, all of a sudden they can't closed it because a payment went through via debit order of R89.00, and now they can't close the account because of that payment. IF THE ACCOUNT WAS CLOSED ON THE 13TH OF AUGUST AS REQUESTED AND SHOULD'VE BEEN BECAUSE INVESTEC IS A BANK FOR 'PROFESSIONALS' THIS WOULD'VE BEEN SORTED. NOW THEY MAKE THEIR PROBLEMS MINE!!!
210 replies
Review Distribution
5 Star
5 (14.705882352941176%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (20.58823529411765%)
1 Star
22 (64.70588235294117%)