JM
Johann M
Active since Nov 2014
54
Reviews
0
Industries
Reviews
54 reviews2 months ago
Absolutely Pathetic
I have been trying to call MWEB 14 times in the past 2 weeks (holding on for more than an hour after reaching nr 1 in line). The "live chat online" is also non operational my chat is still open and unanswered since yesterday at 9:10am. My conclusion, after being an original Yebo customer in 1998, is that after 28 years, to find a new ISP.
0 replies
6 months ago
ABSOLUTALE USELESS
I logged 12 requests to company since 24st October 2025 and no one is assisting me. They do not answer their telephones, when I send a request for assistance all unresolved previous tickets are closed. Absolutely useless.
71 replies
7 months ago
Be careful to Upgrade
I have been a prepaid MTN customer for many years, this morning I wanted to access the app to look at my balances and was prompted to install the new app. Diligently I deleted the old app and attempted to install the new app nut was refuse as this is not available for my device. The call centre advised me to reinstall the old app, which is not available any longer, the local MTN shop at Key West mall says it is unfortunate but nothing can be done. So be warned to not follow prompts for upgrading your MTN App.
0 replies
9 months ago
Ask for a trial period before signing up
My Olarm App updated to the newest version and I do not receive any notifications. I called the Support line and was told to uninstall and install, I did and it is still not receiving notifications. I have three systems at different properties, I do not receive notification for arming, disarming or when any system is triggered, I am connected to a security company on one of the sites but not the others for which I have to rely outsiders or neighbours to inform me of an alarm activation. I have uninstalled and re-installed four times now , still no notifications. Add photos and videos
0 replies
12 months ago
No Control
Takealot is getting more and more useless. I ordered and paid for some goods on the 8th of April 2025, the one item had a same or next day delivery promise. Yesterday 16 April Takealot refunded this item the other item has not even been received the status is paid on 8 April.
0 replies
13 months ago
Happy makes Cartrack
After speaking to 12 different people, sending as many emails including the CEO (Joshua Victor) and receiving no or insignificant responses, what a joy I had speaking with Happy Ndaleni, who understood, acted and followed up time after time. Thank you so much Happy, If only everyone in the company performed like you it would have been a great Company.
53 replies
13 months ago
Be careful of Incomptence.
I have made 26 phone calls and sent 14 emails since Thursday morning 27 February, to transfer an existing tracking system into my name. I bought a vehicle from my daughter, fitted with two CarTrack systems, I requested the "back up system to be removed as I do not need it. Cartrack refuses to remove it unless I pay a cancellation fee of R 997.00, sending emails and calling is fruitless. They just do not respond or act on any request, the call centre agents are ***********, if you manage to talk to someone and ask a question they cannot answer they drop the call. I posted a review on 3 March and Cartrack has still not responded.
106 replies
14 months ago
No Response
I have made 14 phone calls and sent 6 emails since Thursday morning 27 February, to transfer an existing tracking system into my name, with no response or acknowledgement whatsoever. I bought a vehicle from my daughter, fitted with two CarTrack systems, Surely it is no Rocket Science.
71 replies
15 months ago
Don't Trust
I ordered and paid for a Nissan Clock spring on 13 December 2024, I called on 19 December and was promised delivery before 23 December 2024. I requested a refund on 6, 7, 8, 9, 10, 11, 13, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 25 and 27 January 2025, telephonically and via email and are still waiting.
0 replies
Review Distribution
5 Star
2 (3.7037037037037037%)
4 Star
0 (0%)
3 Star
3 (5.555555555555555%)
2 Star
2 (3.7037037037037037%)
1 Star
47 (87.03703703703704%)