CS
Christa S
Active since Nov 2014
15
Reviews
0
Industries
Reviews
15 reviews32 months ago
rude service
I tried to send this to Checkers directly for the past couple of days but I keep getting errors every time I enter the complaint on the website. So I'll post it here instead: Hi, I don't require any feedback, but I do feel that the rude exchange I saw today deserves a complaint. The cashier was busy checking my purchases at Checkers Hyper Vanderbijlpark when another customer approached and asked her if she is can draw cash by her. The cashier very rudely looked at her and said "No". The lady walked away but must've spoken to someone else because she fell in line behind me. While still checking out my purchases the cashier started berating the lady telling her, "You can't just ask me if you can withdraw money. You must tell me how much money, otherwise I won't know. You can't just ask me that. That's not how you ask." I was very shocked at her attitude, but didn't want to make things worse for the lady who was clearly feeling very awkward. How on earth should we know what kind of questions would be acceptable to this specific cashier, as there is no manual with this kind of information. The lady very politely asked her a yes or no question, and for that she was first rudely sent on a wild goose-chase and then berated for no reason whatsoever. At no point was she rude towards the cashier. As I left she asked the lady how much and she said R230 at which point she again berated her because she, the cashier, didn't have R20's. This is no way to treat customers, and if the cashiers feel it is acceptable your business will gain a HORRBILE reputation. We are all terrified of using the ATMs due to all the crime going on, and now we are being told of by the cashiers if we try to be safe. I don't require feedback on this. I simply wanted you to know what kind of culture is developing in your store.
0 replies
40 months ago
Horribly overpriced
Horribly overpriced. A handful of dinos and the activities are for toddlers. The only cool thing a 10 year old could do he wasn't allowed on without paying extra AND an adult who also had to pay. After q'ing forever it was a complete let down.
0 replies
85 months ago
Long distance communication is non existant
Unisa is the absolute worst when it comes to communication. How can a long distance institution NOT pick up there phones? I was on hold for 1 hour and 16 minutes when I finally convinced myself to hang up. I finally just send an email although past experience tells me if I'm lucky they'll answer it 4 months from now. Anybody having to deal with them should get a qualification in perseverance because its an absolute nightmare before you even start your actual "studies".
0 replies
92 months ago
Great products and service
Me and some of my family members have ordered from Silvery during the past few months. The product quality is excellent, the delivery is fast and the customer service is fantastic! I've had questions about a bracelet I wanted and the feedback to my multiple emails was always fast and helpful. My cousin requested something that would not fit on the pendant she chose and they contacted us and gave us suggestions on how to still make it work. It is a pleasure doing business with them.
105 replies
114 months ago
no help in sight
<p>I logged a fault with telkom via afrihost on the 5th of December. Someone tried to repeatedly phone me while I was in the bank and really couldn't answer my phone. I never heard from them again and my fault is still not fixed. </p> <p> </p> <p>I contacted them once and they told me the fault was "cleared" on their side. I contacted them via afrihost a couple of times more and were told everytime that the problem was "escalated".</p> <p> </p> <p> This will now be my second weekend without internet, and since I use it for everything I'm literally loosing my mind. Telkom gives horrible, horrbile service, with absolutely no feedback, and the soonest chance I get I will take my business elsewhere. </p> <p> </p> <p>Client service is just becoming more of a myth each day, I am very disappointed.</p>
56 replies
115 months ago
Replacement of Parcel
<p>I ordered a parcel and got the confirmation in July that it was shipped but since I'm used to waiting for orders that comes through the post office I didn't pay too much attention. It occured to me later in August that I didn't received anything and I contacted them to find out if they knew anything. They immediately contacted me back and since the parcel didn't arrive at the post office they made up a brand new parcel and sent it to me immediately. I never expected them to take such complete responsibility for the post office's mistake, especially since I chose to go through the post office instead of courier the first time around. Thank you Essentially Natural for your great service, it's rare to find and I can recommend you to anyone.</p>
0 replies
115 months ago
patrolling the neighbourhood
<p>The other night there was a suspicious car in die middle of the boulevard across from my house, it's the second time it's just been sitting there. As I get home late sometimes it definately freaked me out since I didn't know what the guy was up too and he could watch my every move. I phoned my alarm company and in less than 10 min they, the afriforum neighbourhood watch and the police all showed up. I didn't know there was an afriforum neighbourhood watch in my area but I am very grateful! Thanks for showing up even though you didn't even know if I was a member. I can tell you, I am now!</p>
0 replies
115 months ago
Never have what you order
<p>The last couple of times I've been at the Vaal Maal KFC they never had fillets for box masters or burgers. It's hard to believe they can run a business like this, seeing as a lot of the stuff they sell need this ingredient. Not the mention that last time I sat 30min in the alleged "drive through". Once you realise they don't have what you want, since they don't indicate it anywhere, you also can't turn around since you are now stuck in the queue. If people are going through all the trouble of leaving their homes to bring you money for products you advertise the least you can do is make sure you have stock. And please don't insult me by offering me a complimentary ice-cream, if that's what I wanted I would've ordered it . </p>
0 replies
123 months ago
charged for extra for unknown services
I only applied for a landline which should be R190 per month. My billing shows R406.11 with the vague desription of \subscription services\" and \"service fees\". Since I can't phone from my office phone i connected to the online chat where i was disconnected twice and the third person told me to phone them instead and rudely ended the connection.<br> <br> Last month they subtracted a lot of money from an old account i did not give them permission to debit. After that debacle they assured me everything was set right and that I would only be billed for the landline in future. Since the day I've applied for the landline I've only been disappointed and inconvenienced. If there was any other way to go, believe me I would not be a customer."
53 replies
125 months ago
absolutely no service
I've applied for a landline on 13 November, after a long struggle they finally gave me an installation date of 30 December. Guess what, no one pitched up or even phoned. This is ridiculous. I've got two reference numbers about my complaint and my log was escalated to \important"or whatever"
75 replies
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5 Star
4 (26.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (40%)
1 Star
5 (33.333333333333336%)