MM
Motshidisi M
Active since Nov 2014
6
Reviews
0
Industries
Reviews
6 reviews24 months ago
Kayamoola ran with our money
I made bets and won, I made a withdrawal that I had to wait forever to get. I have sent countless messages and made calls, spending more money just to get my money and still NOTHING. Now I can't even log into my account, I guess they have gone with my money and many other people because I have friends who have also tried to make withdrawals but were unsuccessful. They don't even deserve the star that I gave them, I unfortunately could not leave it star less, which is what they deserve.
0 replies
25 months ago
Prime Video debited me twice
I started a 7 day free trial with Prime Video on the 9th of March, while still on this supposed free trial I was debited on the 15th of March, I let it go because I decided I might as well watch it for the rest of the month. But then I was debited again on Monday the 18th, so I was debited twice for the service. The worst part is that you can't even reach them to complain, I have searched everywhere to complain, the numbers that are on the internet are for oversees. I have been trying since Monday to reach them unsuccessfully. I'm cancelling them after this month. I have both Netflix and Showmax, I have never dealt with this kind of nonsense with them before.
0 replies
30 months ago
****py Service
I have WIFI with Vuma, every time I need to make enquiries about anything regarding my WIFI connection with Webafrica, it can take up to 2 hours to get through to an agent, making payments is like pulling teeth, every singe time you need any kind of assistance I dread reaching out to them. The absolute worst customer service.
0 replies
39 months ago
Uber Eats billed me twice for 1 order.
If I could, I would give the No star. On Sunday the 29th January I ordered KFC via Uber Eats, the charge was R62.50, I gave the delivery man R100 and he said he didn't have change as all his orders that whole morning were card payments. I went into my workplace and asked for change, came back and paid him. On Tuesday the 31st I get into my Uber Eats app and get an error that says I should pay my last order of R62.50 before I can order again. I sent an email complaining about this and was told "unfortunately it's over 48 hours and I cannot be assisted" wow. Si I was billed twice for 1 order.
0 replies
76 months ago
Clientele Robbing People
I have a savings policy with Clientele, I have had this policy since last year. Three weeks ago on the 7th of January I received a call from one of their consultants who suggested that I take a "better" policy called the wealth plan. This consultant advised that I send an email and request for my other policy to be cancelled and all my premiums refunded, I sent the email and was told that they could only refund R610 which was not what the consultant advised. I then responded that they listen to the call and come back to me. I am STILL awaiting their response. The number that is provided on their mails rings a couple of times and then the line dies. What must happen now?
112 replies
76 months ago
Send iMali Mistake
I accidentally sent money via Nedbank send iMali to the wrong person, since I was using a phone and not a PC I pressed on an 8 instead of a 9. I immediately tried to reverse the funds and when I realized that I couldn't, I called the bank. I was told there was nothing the bank could do and I should wait 48 hours for the money to reverse into my account. The money was sent to this person with a pin and the person could easily go to an ATM and withdraw the funds. I asked the agent that I was speaking to to get me the manager. The manager by the name of Busisiwe told me the exact same thing and that all they could do was "track" the funds to see if they were withdrawn or not. How will that help? She then told me that they would call me the next day to inform me of the progress of these funds. I never received this call, I called the bank myself and I have to call them again today to check on the funds. I was previously using Standard bank and their version of this function is called Instant Money and it gives an option to reverse should you make a mistake. Nedbank has disappointed me a great deal, even the attitude towards this situation has been terrible. It was not the first time I was disappointed by them. As soon as I get the time I will be changing banks.
61 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)