MS
martin S
Active since Nov 2014
28
Reviews
0
Industries
Reviews
28 reviews102 months ago
notkeeping to promise
Dear Telkom I have applied for my line to be moved several months ago. I have worked for Telkom and now I am a pensioner receiving a special on my line. I have now received below email. Kindly explain if take the TLLF will my package apply. I was a fitter and a line can be installed wherein moving to or they can slit the line. id ********** 033080
210 replies
105 months ago
THIS IS BAD
GOOD DAY 28 JUNE I PLACED A LINE TRANSFER AND TO DATE I HAVE NO PHONE. PLEASE TELL ME IS TELKOM STILL OPEN OR EXCISTING. I AM DISGRACED BY THE THOUGHT OF TELKOMS SERVICE
122 replies
105 months ago
damaged goods
Good day I hope this email finds you well I recently bought Clicks Essentials l arginine capsules and the capsules are separating from each other I am currently wheelchair bound and find it difficult to be moving around I need assistance regarding this matter Kind regards Martin
0 replies
105 months ago
notkeeping to promise
Good Day I am highly disappointed in Game and require this situation to be resolved. My elderly parents purchased a few items from game. One was a washing machine which I found out was from off the floor. The new price of this machine was R5999 but this was off the floor and that’s not new. Secondly this machine is R3999 in Macro with any extra 3 months free omo auto. Game guarantees they beat any price and I hold them to this promise expecting them to beat this. Attached find Macro offer. Over and above this the purchase was made on a Game card with a guarantee of free delivery and 50% off extended warrantee as attached add from Game. Please take note of the invoice and advise was this applied. Please find attached the invoice to revise and revert with correctly amended invoice. Will await outcome. Regards
61 replies
112 months ago
overbilled
<p>overbilled</p> <p>overbilled</p> <p>overbilled</p> <p> i am now been overcharged on my contract. kindly refund and correct the contract amount. please advise me once this is done kindly advise how much i am been charged for the cell no ********** 497 i am been overcharged as i took this contract for 229. kindly refund MPORTANT NOTICE: Dear Customers,</p> <p> </p> <p>Feb 2, 2017<br />1 hour ago<br />Official business reply:<br />Good day Martin,</p> <p>Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.</p> <p>Kindly provide us with the mobile and account number in question. When you input those details in the body of your post it reflects as stared out as it is sensitive information. Once this is received we can then investigate the matter and provide you with a resolution.</p> <p>Many thanks</p> <p>Kind regards</p> <p>MTNSA</p> <p> </p> <p>kindly note my id no is ********** 033080 and the cell phone number i am been overbilled for is ********** 497</p> <p> </p> <p>Feb 6, 2017<br />2 days ago<br />Official business reply:<br />Good day Martin,</p> <p>Thank you for your post.</p> <p>As previously advised, please do not include the number in question in the body of your post as it will be automatically starred out as it is considered sensitive information. Please insert the number in question in the review section situated on the right hand side of the page.</p> <p>We will then be able to access the account at attempt to resolve the matter in question.</p> <p>Thank you</p> <p>Kind regards</p> <p>MTNSA</p> <p><br /> <br />Feb 10, 2017<br />4 days ago<br />Official business reply:<br />Good day Martin, </p> <p>Thank you for bringing this to our attention. </p> <p>Please note that as mentioned before when you input those details in the body of your post it reflects as stared out as it is sensitive information. Once this is received we can then investigate the matter and provide you with a resolution.</p> <p>Please send us a private message with your mobile and account number in question. </p> <p>Regards. </p> <p>MTN SA. </p> <p> </p> <p> </p> <p>please tell me how to write a private msg or provide a email address</p>
56 replies
112 months ago
overbilled
<p>overbilled</p> <p>overbilled</p> <p> i am now been overcharged on my contract. kindly refund and correct the contract amount. please advise me once this is done kindly advise how much i am been charged for the cell no ********** 497 i am been overcharged as i took this contract for 229. kindly refund MPORTANT NOTICE: Dear Customers,</p> <p> </p> <p>Feb 2, 2017<br />1 hour ago<br />Official business reply:<br />Good day Martin,</p> <p>Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.</p> <p>Kindly provide us with the mobile and account number in question. When you input those details in the body of your post it reflects as stared out as it is sensitive information. Once this is received we can then investigate the matter and provide you with a resolution.</p> <p>Many thanks</p> <p>Kind regards</p> <p>MTNSA</p> <p> </p> <p>kindly note my id no is ********** 033080 and the cell phone number i am been overbilled for is ********** 497</p> <p><br /> <br />Feb 6, 2017<br />2 days ago<br />Official business reply:<br />Good day Martin,</p> <p>Thank you for your post.</p> <p>As previously advised, please do not include the number in question in the body of your post as it will be automatically starred out as it is considered sensitive information. Please insert the number in question in the review section situated on the right hand side of the page.</p> <p>We will then be able to access the account at attempt to resolve the matter in question.</p> <p>Thank you</p> <p>Kind regards</p> <p>MTNSA</p>
56 replies
112 months ago
overbilled
<p>overbilled</p> <p> i am now been overcharged on my contract. kindly refund and correct the contract amount. please advise me once this is done kindly advise how much i am been charged for the cell no ********** 497 i am been overcharged as i took this contract for 229. kindly refund MPORTANT NOTICE: Dear Customers,</p> <p><br /> <br />Feb 2, 2017<br />1 hour ago<br />Official business reply:<br />Good day Martin,</p> <p>Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.</p> <p>Kindly provide us with the mobile and account number in question. When you input those details in the body of your post it reflects as stared out as it is sensitive information. Once this is received we can then investigate the matter and provide you with a resolution.</p> <p>Many thanks</p> <p>Kind regards</p> <p>MTNSA</p> <p> </p> <p>kindly note my id no is ********** 033080 and the cell phone number i am been overbilled for is ********** 497</p>
56 replies
112 months ago
overbilled
<p> i am now been overcharged on my contract. kindly refund and correct the contract amount. please advise me once this is done kindly advise how much i am been charged for the cell no ********** 497 i am been overcharged as i took this contract for 229. kindly refund <strong>MPORTANT NOTICE:</strong> Dear Customers,</p>
56 replies
116 months ago
contract end date
<p>good Day</p> <p> </p> <p>Kindly advise when my contract will end and the process to notify you that wont be renewing it?</p> <p>id no ********** 033080</p>
159 replies
117 months ago
Band Service and more
<p> <br /> veryt bad service</p> <p>Good Day</p> <p> </p> <p>I have been running around trying to sort out a mistake made by your agent that took my upgrade with no joy.</p> <p> </p> <p>I want it to be noted that I will not be held responsible for the incompetence of your agent to update the contract to the correct package.</p> <p> </p> <p>I tried several times to get hold of him the same day.</p> <p> </p> <p>Kindly pull the call as proof we requested top up not open line.</p> <p> </p> <p>Any charges over and above the 229 will be for your account.</p> <p>id no. ********** 033080</p> <p>phone ********** 497<br />Share<br /> ********** 786006 []<br /> Follow<br /> ********** 786006 []<br /> Like<br />Leave a Comment<br />Write a Review<br />Report this review</p> <p><br />Jun 23, 2016<br />2 months ago<br />mandog:<br />Good Day</p> <p> </p> <p>I have been running around trying to sort out a mistake made by your agent that took my upgrade with no joy.</p> <p> </p> <p>I want it to be noted that I will not be held responsible for the incompetence of your agent to update the contract to the correct package.</p> <p> </p> <p>I tried several times to get hold of him the same day.</p> <p> </p> <p>Kindly pull the call as proof we requested top up not open line.</p> <p> </p> <p>Any charges over and above the 229 will be for your account.</p> <p> </p> <p><br />Jun 23, 2016<br />2 months ago<br />Official business reply:<br />Thank you for your post</p> <p>We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.</p> <p> Kindly note that the matter has been re- escalated to the management team of mtn direct division for urgent attention. They will investigate and revert to you with feedback and a way forward.</p> <p> Regards</p> <p>Nompumelelo</p> <p>REQ: ********** </p> <p><br />Sep 2, 2016<br />1 week ago<br />mandog:<br /> Good Day</p> <p> </p> <p>This has just got worst.</p> <p> </p> <p>i am disabled and trully dont need this.</p> <p> </p> <p>Please advise how to cancel this contract.</p> <p> </p> <p>i have just been charged R1500 for a R229 top up.</p> <p> </p> <p>my other debts where affected.</p> <p> </p> <p>kindly refund the balance and note that i have warned that all charges will be for mtn account.</p> <p> </p> <p>a speedy reply on when the money will be refunded into my account as its my birthday tommorow</p>
267 replies
Review Distribution
5 Star
3 (10.714285714285714%)
4 Star
0 (0%)
3 Star
2 (7.142857142857143%)
2 Star
12 (42.857142857142854%)
1 Star
11 (39.285714285714285%)