Active since Nov 2014
I am disappointed with the service I am receiving from One Sure Direct. Firstly, they called me to offer an insurance cover which is less than what I am currently paying. I took it, however I was debited more than what I was advised of and worse they double debited me and will not pay my money back. They keep giving me excuses and not paying my money back and allowing me to cancel their insurance. They are nothing but ****mers who falsely advertising a service they cannot provide and later they do not want to take accountability.
I am disappointed with Vodacom...I have advised them numerous times to debit me on my pay day 25th of every month, yet they debit my account anytime the please - sometimes it's on the 23rd or 24th or 25th depending on their moods. I have continuously pay additional bank charges cause if this. I cannot wait for my contract to end cause this is ridiculous. Your incompetence is affecting my credit status as I am deemed as unreliable by other creditors.
I am disappointed with the level of incompetence Standard bank homeloan have...I have advised the numerous times to debit me on my pay day 25th of every month, yet they debit my account anytime the please - sometimes it's on the 23rd or 24th or 25th depending on their moods. I have continuously pay additional bank charges cause if this. I am looking into moving my home loan to a reputable bank cause this is ridiculous. Your bank is affected my credit status as I am deemed as unreliable by other creditors.
For weeks I have been trying to get a hold of Sanlam to get an update regarding my pension fund - their calls are not answered and they keeping saying someone will get back to you but no one ever does...and they they send automated massage at 17:00 that they are closed when I have waited the entries for assistance. This nonsense as I am a paying client.
I recently upgraded my contract and I specifically asked what my monthly installment will and from when...I was told to pay a certain a month on the month of upgrading and the following month the new debit amount would start to run. To my surprise I am charged 2 contracts which I did not sign up for or was explained to. I want my refund and to cancel the contract. I will go to another provider. I have been calling to get assistance and no one has gotten back to me for almost 3 months now.
I was assisted by a gentleman called Micheal...as a new member client, he was able to explain everything to me about the product and how it works. He was really helpful. Thank you for a wonderful service Micheal.
First time calling and I was assisted with everything....Thank you for a wonderful service Micheal Zwane...you explained everything thoroughly and did not waste any time in signing me up. Thank you for your patience with me as well. Much appreciated.
I am still with a tv stand i cant use becsuse of missing shelves...no one has come to take it back since May. I want my money back.
I bought a tv stand at Takealot which has a missing shelf - i have been talking to them for 2 weeks now to return the product and exhange but they keep saying they are coming but never showing. Always sending smses which to number or email to call and still not showing up. They never call yet they were able to call when initially delivery the product. I have been sendin emails back and forth talking to Edwina but no luck. I a really disappointed with their service. I regret buying from them.
I have been on contract with Telkom for years up until I stopped using their services last year due to coverage issues in the are I moved to...they called in May and confirmed the amount I need to pay to terminate the contract, which I did. And now I have different people calling me to pay more e money and no one at Telkom is willing to acknowledge the payment made though I've sent the proof of payment numerous times.
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