WS
Wilco S
Active since Dec 2014
12
Reviews
0
Industries
Reviews
12 reviews19 months ago
Sixty60 - Broken Containers on Delivery
Over the past few years I've been using Checkers Sixty60 for grocery deliveries, and usually received proper service. Recently, I've received 2x damaged containers (where the containers were broken open due to potentially a drop before delivery) and thus making the food dangerous to eat. Furthermore, I've bought meat via the app once and received meat that was completely off on delivery. I would highly recommend not buying any meat from this app and also check your containers when they arrive! Anything in a plastic container, because trying to get a refund afterwards is just ********** and honestly just daylight *******. It's as if the people picking the products take the worst, they can find to get it off the shelf and keep all the non-broken and compromised products for the store to front quality.
0 replies
36 months ago
****
Ordered a short trip so the driver picked me up, very nice and professional but the return trip was a total disaster. When I had to return home I got another driver, and watched him as he drove past me, then the app started charging me extra because of delays ?! Are you insane? So when this happened I messaged the driver telling him I was literally around the corner from him, and he drove past me. - No response. Then I called the driver and told him where I was only to be met with really rude attitude about how I didn't pick my location correctly when the app triangulates to my location using mobile gps? The driver then dropped the call, I cancelled the trip and was charged for canceling the trip. Had to order another ride, couldn't get one at the same price range and had to pay almost double. If this is some ploy the drivers use to make more money I hope this company sinks faster than the titanic. There are alternative services, I'll be making use of them tyvm.
0 replies
45 months ago
Absolutely HORRIBLE experience with Amazon
Hi there. This is going to every website I can find. (Trust me, it's going to be a lot :)) Terrible, terrible experience with Amazon! First, they ship me electronics, which arrive soaking wet. ****erally water dripping out of the equipment) Then they let me know that they will send me replacements, but I must please ship the damaged equipment back to them. They do not pay for the return shipment upfront, that needs to come out of your pocket, you need to contact them to get a refund which they call a "good faith" refund. Not only that but this package had to be shipped from a different damn continent to their refund facilities in USA. 12 days after sending the package back to them they start charging me on my credit card because they have not received the damaged goods. Yes, you read that right. 12 days to ship almost across the globe, is a realistic time for Amazon. This being said, Amazon took almost 2 months to ship the item to me, but they expect me to ship it back to them within 12 days? I have fought with their support/customer care again and again to no avail. They just tell you that you will get your money back when they receive the package. It has now been a month and a half due to US customs keeping the package for longer than expected, and of course, Amazon has randomly deducted large amounts of money from my bank account, without any notifications! I need to pay interest on these amounts because it is coming off of my credit card! I have had to take desperate measures and remove the account from my Amazon profile as well as keep it empty, otherwise, they continually deduct money. This was my first time ever buying from Amazon, and I promise it will be my last. I would advise any other person to avoid buying from this company. Had a better experience buying from wish, takealot honestly any other online shop. I am guessing all the positive reviews about Amazon is just because the items arrived in one piece. If they were damaged, good luck. You will sit with months of cr*p from this company. Update: After talking to Amazon associates numerous times and providing them with the EMS waybill, the parcel was finally returned to Amazon refunds department. They emailed me saying they received the parcel and refunded me for 1 of the items out of the 4-5 that were sent back due to damages. But wait... it gets better. 1 day after emailing me that they have received the items and refunded me, they once again took money from my account for no reason. No notice. and of course Amazon "associates" cannot give an answer, instead responded with: "Our special team will contact you within 2 days." If you ordered from here and see random chunks of money missing from your bank account, I would highly suggest checking the history. Amazon is probably eating away without you knowing about it. Kbye.
0 replies
46 months ago
Terrible Service, money lost, Financial distress, Ridiculous
Terrible, terrible experience with Amazon! First, they ship me electronics, which arrive soaking wet. ****erally, water dripping out of the equipment) Then they let me know that they will send me replacements, but I must please ship the damaged equipment back to them. They do not pay for the return shipment upfront, that needs to come out of your pocket, you need to contact them to get a refund which they call a "good faith" refund. Not only that but this package had to be shipped from a different damn continent to their refund facilities in USA. 12 days after sending the package back to them they start charging me on my credit card because they have not received the damaged goods. Yes, you read that right. 12 days to ship almost across the globe, is a realistic time for Amazon. This being said, Amazon took almost 2 months to ship the item to me, but they expect me to ship it back to them within 12 days? I have fought with their support/customer care again and again to no avail. They just tell you that you will get your money back when they receive the package. It has now been a month and a half due to US customs keeping the package for longer than expected, and of course, Amazon has randomly deducted large amounts of money from my bank account, without any notifications! I need to pay interest on these amounts because it is coming off of my credit card! I have had to take desperate measures and remove the account from my Amazon profile as well as keep it empty, otherwise, they continually deduct money. This was my first time ever buying from Amazon, and I promise it will be my last. I would advise any other person to avoid buying from this company. Had a better experience buying from wish, takealot honestly any other online shop.
0 replies
48 months ago
FNB?! Competent developers are out there. Pay them what they are worth and fix your infrastructure.
Your Ebucks platform is absolutely horrible. Not to be rude but honestly the worst website I have ever tried to use, and if you don't come right your cellphone line does not work correctly. Please hire some competent developers and fix this nonsense. Your support line requires putting in an ID number with the # key afterwards, but when entering an ID number you receive a message that the ID number is the incorrect number of digits, no matter how many times you put in the correct 13digit ID number. Every page on your website throws our "We encountered a technical problem" EG: Error ID: 986914 Error ID: 290614 Error ID: 213422 Not to mention the fact that when I try to spend my Ebucks, the OTP is sent to some random cellphone number ?! If this is the type of security in place at FNB, I don't know if I'd like to stay with them. Now I cannot even change the cellphone number because I need to talk to someone in support, which I cannot access due to a faulty system and it cannot be changed via the online web account. (Even if the website was working properly) To be honest, just ***.
74 replies
53 months ago
Astonishing response times!
Longest I have ever waited for a response from Wootware on a query is 10-15 minutes. Longest I have ever waited for a response from other companies is 6 months. Wootware's customer service is just miles above the rest. Highly recommend this company for your tech needs.
0 replies
56 months ago
Stay Away
Stay far away from this app and business in general. They will absolutely wreck you with their interest rates. Waited patiently for a crypto currency to climb by a full R1 with a large buy only to find Luno's cut is so large that I don't even break even and still make a loss. Terrible platform, terrible service, absolute cash grab. Rather go to something like VALR.
53 replies
70 months ago
Fnb + Paypal Nightmare
After going in to a branch to get my paypal account linked i was met with a quick "sorry we dont do that here please call this number". Called the number and waited 4 HOURS ON THE PHONE. I used almost R120 in airtime holding the ### line to try and withdraw R300 from my damn paypal account. Thanks FNB truly great service . If you are a paypal user please stay far away from this bank. It will cost you more trying to get it to work than what you'll have in your account.
53 replies
82 months ago
Hellopeter more bad than good
I have a review to write about Hellopeter as a platform for reviews. Where could I do this? Facebook might be the best option so this will be posted on there as well as other social media. - let me start off with a little bit of psychology and biases, there is an effect present in all humans called the negativity bias. A quick Wikipedia (I know it is not cited) search brings up the following explanation: "things of a more negative nature (e.g. unpleasant thoughts, emotions, or social interactions; harmful/traumatic events) have a greater effect on one's psychological state and processes than neutral or positive things" What this means for reviews and business out there is that clients are prone to leave negative reviews and share their bad experiences compared to the good experiences. The sad thing about platforms like hellopeter is over time all these singled out bad events builds up to paint a very false image of the company as a whole. This means a loss of business to companies that are delivering excellent service to the majority of their clientele. The best part is you need to pay Hellopeter to remove these falsely and overly negative reviews on your company to fix your image for prospective clients. This is literally like holding a business ransom with their own name and requesting money in order to clear their own reputation. Several clients that have left bad reviews on your platform has been assisted and their problems have been resolved yet the review still stays with the 1/5 star to show to everyone trying to find out more about our business. Absolutely horrendous and bordering on exploitation of businesses. I hope to share this post as wide as humanly possible, and for an internet fanatic that will not be a hard task to manage.
266 replies
85 months ago
Horrible service from the start for a new account holder
Possibly the worst experience I have ever received from any company so far. I went into a branch to do the basic process of getting a new account. After 3 hours of waiting the consultant explained to me that my account (newly opened) has been blocked and they are holding on the line to speak with someone that can unblock it. I work as a broker and cannot just sit 3-6 hours in a branch waiting for a problem that FNB systems have caused. So eventually another consultant told me that I can just ask my manager to deposit my funds into the newly created account number and then deposit it through my cellphone banking. *120*321# So happy that I can get back to work, I left the branch and they told me they will courier my card to me. It is now 2 days later, no card. I cannot withdraw ANY funds in the account and I need to pay rent and orders incoming this week. FNB now has my salary, my card and seemingly the cellphone banking app is not even properly activated so I cant even login to that. With service like this I honestly have no idea how you even built a client base thus-far and currently I really just want my damn money and close this "new account" to go to a different bank. Is it really going to take more than a week to just get 1 new account opened for a new customer? Should've just stayed with my previous bank. On a side note, what am I supposed to do with incoming orders when I cant access my funds? Is FNB going to pay for the financial losses I am incurring due to their mistakes?
112 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)