FV
Frederick V
Active since Dec 2014
18
Reviews
0
Industries
Reviews
18 reviews19 months ago
Superb service
The Dermalogica South Africa team needs a pat on the back and commendation for their superb service! Congratulations to this company.
0 replies
22 months ago
Quality Legal Care (more than services)
A family member recommended Martin Vermaak Attorneys—an opportunity I'll never regret seizing. Being supported by a team that not only understands the distress caused by a destructive marriage but also offers legal advice that restores confidence is rare. The relief it brings makes a significant difference as I can focus on my recovery and leave the legal issues in competent hands. Martin Vermaak Attorneys not only provided me with expert legal counsel but also showed genuine compassion. They helped me regain a sense of control over my life and navigate the complexities of legal processes with clarity. I'm deeply grateful for their support and highly recommend their services to anyone facing similar challenges.
0 replies
45 months ago
Debt Rescue South Africa
What we have endured over the last two years was life-changing and of such disaster, that to most of you would sound unbelievable. Yet, we are happy to be alive after an armed robbery and still here to tell our story. The psychological humiliation one endures when you can not make ends meet, is reversed by the work of Debt Rescue. It provides the necessary comfort every human being deserves. Im not sure whether bad luck is consistent in its aim to never rain, but always pour. That is the closest I can come to describing the events that we were burdened with. Thank you Debt Resume, and staff like Dimpho Sidiyane and Memory Oosthuizen, etc.
134 replies
49 months ago
Private Wealth Absence of Customer Care
The intention of this review is to warn people against the unbelievable services promised by FNB when you are welcomed into the nightmare of its elitist Private Wealth branch. On its website, it is proudly advertised that as a client, you will be supported by a team of bankers to support your needs, together with a world of rewards. I was rewarded, but due to a lack of response after a number of attempts to reach out and request guidance and advice from both my own and said group of private bankers, my reward came in the form of debt rescue. The deduction from my experience was that FNB is on a rampage to get more clients into their Private Wealth program, but that the majority of these clients are solely there to increase profit margins by means of catastrophic bank charges. Bank charges that are paid for absolutely no service. Having a private banker is an exercise in boosting your ego. But, the FNB app is designed in such a manner that it limits your need for a banker. So, in a very sly manner, you are caught in a trap of empty make-belief luxury, left to your own devices if the proverbial pawpaw really hits the fan. Where are those bankers now? The extraordinary service I paid for every month? Where was my banker when I needed him most? No, this is not the service I would even recommend to my enemy and I truly hope that my experience serves as an example for others to learn.
74 replies
67 months ago
Worst Service Ever
To my bank: I use HomeCloud as a service provider for internet at my home. I have been with them for almost 5 years, so am not under a contract but month-to-month. I have disputed debit orders in the past, because they hardly ever load the correct amount of data. I have emails dating back as far as 2017 where I disputed data issues and have also in the past requested FNB to dispute debit orders. HomeCloud eventually always fixed it, but at my expense. I requested to close my account in July. They require a 30 day cancellation period, so I assumed it would be closed end of Sept. This month, I did not receive data on the 1st, which is when contractually, Im supposed to receive data. I was very relieved, because one of my colleagues attempted for 6 months now to cancel her contract, without any results. The issue as well is that I have no evidence of giving notice, because the process takes place online and they do not send you any confirmation messages. I sent them emails to request so (in July), but they just referred me online. I completed the online process, knowing that they will just deny doing so. Today, again, I tried to create an online profile so I can monitor my account (this is a new facility). Yet, after creating the online account, I cant access it, because I need to verify my account, which I cant do, because no verification email as is explained, is sent to my email address. To begin with, my original contract with them states that I have unlimited night data. After two months, the night data was removed without any notification. When I eventually managed to get hold of them, they informed me that the special has expired, so they will refund me R70 a month. This, to begin with, is a breach of contract. How do I resolve this? For as long as they load data, I will be obliged to pay the debit order, which is what they abuse at this moment. I can get much cheaper data almost anywhere right now. In addition, I work from home. This month, my data was loaded on the 5th or 6th. What if my income depended on having data on the 1st? In addition, I was only given part of my data. If you go to Hellopeter and read feedback on the company (Review Companies Online | Customer Service & Company Ratings | hellopeter.com), you will see that they have a trust index of 1.6/10 out of 420 reviews. Please advise.
0 replies
77 months ago
Disgusting thieves
I ordered a duvet set set online during Black Friday. I paid via snapscan, immediately deducting from my credit card. I recieved an email three days later to say I have cancelled the order. Yet, I haven't. The magic about this, is that when I searched other companies, I managed to find exactly the same product for almost half the Black Friday price. Even the same pictures were used for the adverti*****t. Now, they have not refunded me and I'm disgusted. This is theft. Where can I report them? This is a big company. They should take accountability for cheating people. Where is my money? Nice taking interest from it? I will take tjis to the newspapers if necessary.
122 replies
80 months ago
Blatant incompetence and lack of service!
This is the worst service I received from any courier company in my entire existence. After sending them the necessary details (ID number, address etc.) and about seven phone calls to repeat the process at least three times, my parcel was returned twice to the country of origin, with a message 'parcel returned by buyer.' Eventually, the seller returned my money. In an environment where online shopping is at the order of the day, I personally think UPS can close their doors. The service wreaked of incompetence and just blatant lack of ANY form of customer support. In fact, I am in complete awe that any company with such poor customer service have survived for so long. I am speechless.
0 replies
82 months ago
Disgusting food at Karen Park Fat Cake City
I just had to through away my entire family's lunch. I bough fish and chips and salad from the Karen Park branch. The salad was missing and the fish and chips was so disgusting I couldn't stomach it. Its now my 3rd time I buy food there that I coullndt eat. The previous meal was so raw the dough was still watery. Disgusting. The oil they use is old and the hake- well I didn't know hake looks like that.
0 replies
85 months ago
The worst of the worse
I have been with Home Cloud for about 2 years. I was very happy with the service rendered at the beginning and used this very same portal to post a compliment! Then, a few months after joining, I requested an upgrade, which was approved. Yet, in the process, I lost my 'uncapped' night data, which I eventually (after numerous complaints and reassurance from the company that it will be sorted) just accepted and gave up on my efforts to correct it. It was never fixed. Then, more than a year later, my data has been halved, for whatever reason. I now: i) used their online customer service portal, without ANY response, ii) called the customer service number provided on the website, with 'this number is no longer in use' as a response, and iii) one email a day (to their customer service address, as well as 3 individuals within the company), which escalated to five emails a day and soon to 7, without ANY response. My question is, where does this leave me as a 'completely exposed and vulnerable' customer? Our data prices are already so high and one expects some form of protection.
0 replies
90 months ago
Be careful when you buy food here
I have been going to this outlets for months. They have the best fish in town. I send all my friends and colleagues there. Two weeks ago I went there to try the new Slider meal, which was one of the most humiliating experiences in my life. When I got there, an empty store but a crowd of staff standing at the counter, made jokes about me in their home language, which unfortunately couldnt fully understand. After the food was ready, they made me wait 15 minutes before calling me. When I got home, both burgers only had slimy lettuce and some mayo, without fish. My family wasdisgusted and I left red faced and angry. This story will follow me as far as I go, including my circle of 5000 fb friends. I feel this treatment was a personal attack and feel ashamed that I support a store that couldnt care less how their staff treat their clients!
0 replies
Review Distribution
5 Star
4 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (77.77777777777777%)